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Computer keeps restarting

matto97
By matto97
in Troubleshooting
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Every time i install the graphics driver for the Radeon 7970M in the Alienware laptop the computer works fine till you turn it of. Then when you turn it on agen after that it just keeps restarting when it gets to loading windows. And the only way to fix it is to reset the computer back to befor i installed the driver.

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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https://linustechtips.com/topic/101861-computer-keeps-restarting/
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try a different version of the driver. the most current might have compatability with some part of your computer. If it does it with  a different driver I would contact their customer support. they charge an arm and leg for their computers and part of the high price is for the customer support. keep them honest make them figure it out. or keep trying til you get it right. either way.

CPU: AMD FX 6300 @4.2GHZ | MSI 970A-G 46| Gskill Sniper 2X4GB 2400| Samsung 840 EVO 120GB| NZXT Phantom 410 gunmetal|

Apevia 680W Iceberg| HIS R9-270X| WD green 3TB| 

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it happens with every driver i have tride new ones Beta ones old ones it happens with them all

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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i get this blue screen on start up inaccessible_boot_device but it only happens when i install the GFX driver. basicly if the GPU is working the computer wont start xD

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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Do you have a different card you can try?  If a different card works, you know it's a hardware issue related to the card.  If the issue doesn't go away, it may be something else such as a bad PCIe slot.

My PC specifications are in my profile.

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Its a laptop Alienware laptop

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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Are you SURE you have completely erased all remnants of the previous drivers? In many cases they can play havoc with a driver upgrade..

<p>Mobo - Asus P9X79 LE ----------- CPU - I7 4930K @ 4.4GHz ------ COOLER - Custom Loop ---------- GPU - R9 290X Crossfire ---------- Ram - 8GB Corsair Vengence Pro @ 1866 --- SSD - Samsung 840 Pro 128GB ------ PSU - Corsair AX 860i ----- Case - Corsair 900D

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Yes i got drive sweeper that's how i was able to get the driver installed correctly

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

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