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Trackpad marked as "Unknown device"

xSeaBassx
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After reinstalling windows the trackpad stopped working as soon as I got to the language selection menu. I had previously (tried) MacOS so hard drive was completely empty.

In device manager I now have an Unknown Device which I assume is my trackpad as it comes back when I delete it and scan for hardware changes.

I have installed the drivers for it from Acer, still nothing.

Any ideas welcome please note I have tried to delete the device and scan for changes. Multiple times

 

Thanks

 

Specs:

AMD A6-6310 (R4 iGPU)

6gb Ram (DDR3-1600)

1TB WD Blue

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https://linustechtips.com/topic/1017830-trackpad-marked-as-unknown-device/
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Posted

Have you restarted the device?

Desktop specs:

Spoiler

AMD Ryzen 5 5600 Thermalright Peerless Assassin 120 SE ARGB Gigabyte B550M DS3H mATX

Asrock Challenger Pro OC Radeon RX 6700 XT Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18 Kingston NV2 1TB PCIe 4.0 NVMe SSD

Montech Century 850W Gold Tecware Nexus Air (Black) ATX Mid Tower

Laptop: Lenovo Ideapad 5 Pro 16ACH6

Phone: Xiaomi Redmi Note 10 Pro 8+128

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