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Black Screen under heavy load

OGH2020

Hey guys, I just built my first PC today, and was able to get it running with windows and everything. When I started to play a game and the system was under a heavy load, the screen would go black for like 2 seconds and then go back to normal. I get audio output, and mouse+keyboard input just fine during these black screens but have no idea how to fix it. Any suggestions? Also, earlier today while having this problem I manually went into the BIOS and changed the RAM from 2133mhz to 3000mhz because I wasn't sure why it was showing up as 2133mhz and it was a 3000mhz stick.

 

My System:

Ryzen 2600

Asus Prime X470-Pro

2x8gbs Corsair DDR4 3000 Cas 15

1tb WD HDD

500gb Samsung 860 Evo w/ Windows installed

XFX RX580 8gb

Meshify C, stock fan (1 front intake, 1 back exhaust)

EVGA 750W Supernova G3

 

Acer 144hz 1080p Freesync monitor

 

Thank you!

 

Edit: AMD Ryzen 2600 is on the stock cooler, and the only thing I did to the fans in the system is "optimized" them in the BIOS.

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What game? High vs Low settings?

 

Do you have 2 monitors? Pull up Task Manager and see what component is maxing out when it goes black.

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I'm sure you did... but just in case... did you install the newest drivers for your RX580? This doesn't sound like a heat issue, but you could take a glance at your CPU temp while gaming to determine if it's runner hotter than it should be.

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6 hours ago, Braditanium said:

What game? High vs Low settings?

 

Do you have 2 monitors? Pull up Task Manager and see what component is maxing out when it goes black.

 

1 hour ago, mchgrms said:

I'm sure you did... but just in case... did you install the newest drivers for your RX580? This doesn't sound like a heat issue, but you could take a glance at your CPU temp while gaming to determine if it's runner hotter than it should be.

Problem just solved, there was an issue with my display port cable, so I switched to HDMI and have had no issues. thank you for the responses

 

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