Bitlocker corrupting drive

[KevinSpanish]

So my parents have an usb drive that's encrypted with bitlocker

5 minutes ago, some folders in the drive look like this:

 

This is on multiple computers, all windows 10

 

Since I don't really trust anything I found about this (mosty Indians making youtube videos that claim to have a solution) I'm asking here

 

Some files on here don't have a backup (stupid, I know, I told them multiple times)

Is there way to fix this or are the files lost?

 

Any help would be appreciated.

[LukeSavenije]

maybe a really stupid question, but is it corrupted or have you been hit with a ransomeware attack?

[KevinSpanish]

1 minute ago, LukeSavenije said:

maybe a really stupid question, but is it corrupted or have you been hit with a ransomeware attack?

It's only some folders, other folders and files work fine.

And only that (external) usb drive

 

Not sure though about the ransomware.

[SkyHound0202]

How you tried Error Checking the drive for corruption first? Or was there a bad sector/track on the drive?

[KevinSpanish]

Ok, I tried to error check it using EaseUS Partition Master, but now the drive doesn't even show up.

When I connect it, it lets me enter the password, but after entering it just disconnects the drive.

 

 

[KevinSpanish]

Small update:

 

It's really unstable,

just had it play the "device connected" windows sound over and over again.

Then, when I could finally enter the password again it shut down my entire computer upon trying to open it trough file explorer.

It also crashed EaseUS Partition Master when trying to error check the drive

 

Pretty sure it's a broken usb at this point?

I highly doubt ransomware, since it's only connected to 1 or 2 computers (or 3 if you count mine)

My parents and I aren't that stupid with installing programs, shady weblinks or wired emails.

 

Is there a chance a data recovery company could be able to get the files of the drive?

(if I didn't nuke it in the past 30 minutes)