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All RGB lights suddenly stopped working (MSI Mystic Light)

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Posted · Original PosterOP

I don't know how to describe it. I'm actually not sure if it's the software.


The problem is that suddenly all the RGB lights just shut down. I didn't notice at first that I have no more RGB light up on my fans, my cpu liquid cooler and my x570 MSI MB.


Dragon Center works ok, MSI Mystic Light opens as well and it shows me that all patterns are set as before. I verified and found that there was a new bios version, so I installed the new version, I tried reinstalling Dragon Center and Mystic Light again, but the problem persists. I repeat - the software looks fine, tho I don't think that it is possible that all rgb lights just had a short or something. I hope it is something with the drivers, but I don't know what to do.


I also tried turning on and off rgb control from the bios and restarting in between - it didn't help.


July 10, 2020


Module Information


Intel Network Drivers

AMD Chipset Driver  

Bluetooth Drivers   

Realtek HD Universal Drivers  6.0.8975.1

Intel WIFI Drivers  

Google Chrome                 83.0.4103.116

Flash BIOS Button             4

MS-7B93                       1.76

Base Module         



Game Highlights     

Gaming Hotkey       

Lan Manager         

My Device           

Mystic Light        



Smart Tool          

Speed Up            

Super Charger       


True Color          

Voice Boost         

Voice Control       



System Information


Serial Number:               

Product Name:                 MPG X570 GAMING PRO CARBON WIFI

OS:                           Microsoft Windows 10 Pro 64-bit Ver.2004 (OS build 19041.329)

BIOS Version:                 1.76

BIOS Release Date:            07/03/2020

CPU:                          AMD Ryzen 5 3600 6-Core Processor             

Memory:                       32 GB @

                               - 16 GB DDR4-3200, Unknown CMK32GX4M2D3200C16 

                               - 16 GB DDR4-3200, Unknown CMK32GX4M2D3200C16 

Drive:                        HDD, ST1000LM035-1RK172, 931.51 GB

Drive:                        SSD, Samsung SSD 970 EVO 1TB, 931.51 GB

Network:                      Intel(R) I211 Gigabit Network Connection

Network:                      Intel(R) Wi-Fi 6 AX200 160MHz

Power Plan:                   GUID: 9897998c-92de-4669-853f-b7cd3ecb2790 (AMD Ryzen™ Balanced)



Programs and Features


Intel(R) Network Connections                                              ,, 20200606

Microsoft Visual C++ 2010 Redistributable - x64 10.0.40219                         , 10.0.40219, 20200526

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161                     , 9.0.30729.6161, 20200526

Microsoft Visual C++ 2005 Redistributable - x64 8.0.61000                          , 8.0.61000, 20200526

Intel(R) Computing Improvement Program                                             , 2.4.05718, 20200606

AMD Ryzen Master SDK                                                               ,, 20200607

Google Chrome                                                                      , 83.0.4103.116, 20200625

Intel(R) Wireless Bluetooth(R)                                                     ,, 20200606

Samsung Magician                                                                   ,, 20200606

Sapphire TRIXX 7.3.0                                                               , 7.3.0, 20200606

AMD System Monitor                                                                 , 1.0.9, 20200607

Microsoft Visual C++ 2005 Redistributable - x86 8.0.61001                          , 8.0.61001, 20200526

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161                     , 9.0.30729.6161, 20200526

MSI SDK                                                                            ,, 20200710

Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219                         , 10.0.40219, 20200526

Realtek Audio Driver                                                               , 6.0.8975.1, 20200708



Windows Hotfix


KB4552925                                                                          , Update,

KB4534170                                                                          , Update,

KB4537759                                                                          , Security Update,

KB4545706                                                                          , Security Update,

KB4557968                                                                          , Security Update,

KB4560366                                                                          , Security Update,

KB4561600                                                                          , Security Update,

KB4557957                                                                          , Update


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