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Payday

Dual channel memory issue. B2 slot.

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Posted · Original PosterOP

Hi, I have just put together a 

Asrock b450m pro4

Asus rog strix radeon rtx 570

Ryzen 5 3600

Viper patriot ddr4 3200 16gb (2x8gb)

Corsair 450w bronze 80plus cv450 psu

 

Hardware installation went fine, however upon boot an issue popped up during boot pmu memory training dimm 0

 

Ram installed into a2 and b2 slots.

Only 8gb recognised by bios and windows, cpuz sees 16gb.

 

Only way I have found to fix it is use single channel a1 a2 to get 16gb recognised in windows/bios

 

I rechecked the cpu pins, all perfect, stock fan wasnt too tight.

 

Anyway I can check if this is cpu, mobo or ram?so I can send back the correct part to the distributor? Many thanks.

 

Ps

 

I have not touched the bios from stock however I did instal amd4 chipset driver package from amd website.

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Swap the sticks around and see if both sticks work in a2. This will eliminate the RAM as problem source. For mobo vs CPU I dont know a solution other than replace the CPU/mobo

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Posted · Original PosterOP

Yeah swapped them round and b2 was unrecognised still, both ram sticks work in a1 a2 as single channel

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You want to try a different cpu. 

Do you have a local friend or perhaps a PC shop that could lend you a cpu to experiment with?


 

Lid-less PGA 2700x / ROG B450-I Gaming / Corsair 3000mhz SK Hynix / RTX 2060 / EVGA 750w

Lid-less 8700K / Maximus X Hero / G.Skill 4266mhz B-Die / RTX 2060 / Antec 1000w CP series

Ryzen Athlon 220ge with Vega Graphics / Asus Prime B450M-A / Corsair LED 3000mhz / 550w Antec Office PC.

DFI LanParty UT / Opteron 148 / DDR Corsair XMS Expert / X1800 XT 256MB Bios modded

Asus CrossHair Formula IV / Phenom II x4 B97 / Dominator GT 2000mhz. / EVGA GTX 770

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Posted · Original PosterOP

Kinda hard with the rona right now. Any diagnostic tools able to test the dimm slots?

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You could try to run it in a1 b1 and see if dual channel works. This wont help diagnosing anything, but it might fix your problem for the moment

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11 minutes ago, Payday said:

Kinda hard with the rona right now. Any diagnostic tools able to test the dimm slots?

Well not really. 

That's why you use a processor from a system that's known able to be running dual channel. 

If the other cpu can run dual channel, the IMC took a crap on your chip.

If the system continues the issue, the memory slots on the board are the issue.

 

And if you had to buy a "tool" to diagnose the board and it cost 75$, you could always just get a 200ge online for that price. I have one for diagnostics (originally purchased just to max OC) and it's really nice to have laying around because it also has integrated graphics in case I come across a gpu issue......

 

Other than that, it's either the cpu or mainboard.


 

Lid-less PGA 2700x / ROG B450-I Gaming / Corsair 3000mhz SK Hynix / RTX 2060 / EVGA 750w

Lid-less 8700K / Maximus X Hero / G.Skill 4266mhz B-Die / RTX 2060 / Antec 1000w CP series

Ryzen Athlon 220ge with Vega Graphics / Asus Prime B450M-A / Corsair LED 3000mhz / 550w Antec Office PC.

DFI LanParty UT / Opteron 148 / DDR Corsair XMS Expert / X1800 XT 256MB Bios modded

Asus CrossHair Formula IV / Phenom II x4 B97 / Dominator GT 2000mhz. / EVGA GTX 770

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Posted · Original PosterOP

Dang. Would the best bet be then shipping cpu and mobo back to the supplier if they have a "faulty" returns policy where they check and replace or reship back of not fault then i guess.

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