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Greetings! First and foremost, sorry about grammatical mistakes since English is not my native language. Second, sorry if this article is too long. I’m in a desperate need of help. i have a pc with this specs: AMD ryzen 3 3100 at 3.8 ghz via ryzen master Asus Prime b450-m 16 gigs of 3200mhz ram XfX rx 580 8gb gts oc (samsung memory) 430 watt psu LG monitor 75hz a random 2nd monitor connected via a DVI adapter msi afterburner + aida64 extreme (maybe my monitoring apps matter) my computer randomly black screens mid game and windows and every other thing in the background is still running but no video output and i have to restart. sometimes when my pc blackscreens, the gpu drivers corrupt and i have to DDU in safe mode and install them again which is frustrating to say the least. i tried every method that were mentioned before such as repairing windows files in cmd and powershell, rollback/update chipstet drivers, update BIOS, install AMD drivers without adrenaline software, install older version of AMD driver via device manager (someone suggested version 23.5.2 without Adrenaline would solve the problem) (by the time of writing this, the latest version is 23.7.1) but nothing. Installing the older version fixed the problem but the black screens are back after 2 days. i run a -20 offset power limit and 85 degrees temp and the card is in silent bios (1350 mhz on normal bios and lower fan curve and 1366 on performance bios with more aggressive fan curve) i run a power limit with -20 offset ( i find the system just a little bit more stable but that may be a placebo effect because basically there’s no difference and i get black screens in both ways) i noticed some strange behavior for example: as soon as the card hit 80 degrees it black screens i was running Furmark to prove my theory and the test would always end (it managed to do 7 back to back runs before the card was heat soaked and reached 79-80) and the system is stable but as soon as the card got hotter that 79-80, it black screens (the test finishes at 100% but shortly after that, the pc black screens) i saw the same type of strange behavior in games too ! sometimes, when i’m in Apex legends, the card randomly black screens no matter what the temp is and sometimes i can play for hours but as soon as i get a champion on the character showcase menu it black screens ! (Idk how it manages to do it exactly after the champion game ends) (these results. Are consistent ! when the card doesn’t black screen in the first 10 minutes, i can play for hours but as soon as i get a champion, it black screens !) the temps in Apex legends are hovering around 75-76 with fans set at 76% or in R6, i can run benchmark on ultra all the back to back but as soon as i go in a match, after a round or two, the pc black screens and i have to restart (the max temp in r6 after a lotta heat cycles and game play is 74-75) (R6 is not as weird as Apex, it’s just black screens after a round or two but sometimes out of nowhere, it’s fine for a long period of gaming until i wanna play on another day and my pc decides to randomly do these things again) but when i play other titles like NFS Heat,LIS True Colors (although my pc black screened one time on this game but after that it was fine), Control, Forza Horizon 5, Detroit it’s fine and i can play for hours ( i could try other heavy titles like Dirt 5, Horizon Zero dawn, Kena or Final Fantasy VII Remake but i didn’t play them and i don’t want to have the fear of my pc black screening in any given minutes so i didn’t touch those games (for example, i went to picnic with my girl one day and it’s was a 4-5 hour trip so i decided to run Control and left my character in a place with lots of lighting to stress the gpu to see if my pc crashes and it was fine ! In fact, i continue to play for like 20 mins after that and then closed the game) Or i play FH5 for hours and the max temp is 75 degrees with fans at 74% and no black screens and i play for hours and hours (since Forza don’t like Riva or Afterburner, i set fans to auto and a -20 offset power limit and close them in background) i replaced the thermal paste on gpu with CoolerMaster Mastergel pro v2 and it helped but the card still runs hotter than i like and sometimes, the fan speed goes from 73-78% under load to 99% in order to cool it down (like keep it in low to mid 70 ish) and sometimes it’s just manages to keep the card cool with fan speed around the normal speed (70% ish) and it has this really strange behavior. (The thermal conductivity of my Coolermaster Paste is 9 w/k) i tried all the software helps that i could find online and i cleaned the card completely all this facts says that maybe i have s weak psu but 1: i had a sapphire rx 570 oc before and it was flawless and 2: there was a guy on reddit with a 6700xt with the same issue and replacing the psu didn’t solve his problem (installing the driver without Adrenaline did tho) so i’m really tired of troubleshooting and i really hope that if’s it’s a hardware case, it would be weak psu because i don’t have the budget for another gpu ( i hardly have the budget for another quality 80+ psu too lol) the only thing i haven’t tried is turning of Freesync or unplugging the dvi adapter but i don’t know what else to do anymore. any help would he appreciated Sorry again for the long article
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My Asus ROG GX800vh laptop, which I have been using for over a year Last night I used all fine and shutdown as usual, came from office today and started it up; laptop turns on, fans spinning but no display, not posting and numlock light is on. Things I've tried: Opened laptop and 2 out of 4 rams to see if it boots, cleaned rams and ram slots. Not working. Also, getting access to 2 of the ram slots are tedious thing. Resitteed all 3 SSDs. So far nothing worked. And in google there's not much info about gx800vh. PLEASE I NEED HELP !
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I was playing a game then my pc crashed and I restarted my pc like nothing. The fans spun up and nothing happend on the screen. I have tried to reseat the gpu and ram, disconnected all cables and reconnected and still nothing. I changed the psu and that did not help. When I changed the gpu it booted to a black screen with the text B2 in the bottom right corner. All help is appreciated.
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Hello Yesterday this problem happened black screen after windows logo and i went into safe mode to reinstall graphics driver in and i get this error 202 on graphics installer which i didnt have before but i manage to install it and went on with my day Today, I started up my pc but now pc powers up but just black screen. After a few resets go into windows logo. but its goes black screen after windows logo. After a few tries again i manage to get into safe mode. now here i am writing this in safe mode not sure what to do. i read from random websites that it is graphics card related. because it boots up to windows without amd drivers installed Yesterday also when i am using my pc it suddenly went to a strange yellow tint if that means anything. I would appreciate it if anybody can help me know what the problem is. Thanks! Amd r5 1600 rx 580 16 gb 3200 mhz ram b350 pro4 asrock
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Hi! I'm seeking assistance to identify the cause of an issue and to, hopefully, find a solution. Any suggestions or troubleshooting steps would be greatly appreciated! The issue: I recently connected a second monitor to my PC via HDMI, but I'm facing a problem. The monitor turns on and briefly displays the screen, but then it goes black again. The power light on the monitor remains on, indicating that it's still receiving power. It is a "Samsung Odyssey Gaming Monitor G5 27"" What I've tried so far: Checked cables and connections: I have verified that the HDMI cable is securely connected to both the computer and the second monitor. I even tried using a different HDMI cable, but the issue persists. Updated graphics drivers: I ensured that my graphics drivers are up to date by downloading and installing the latest drivers from the manufacturer's website. Checked resolution and refresh rate: I confirmed that the resolution and refresh rate settings for the second monitor are compatible with both the monitor and the computer. I restarted my computer several times, but the problem persists.
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I've just built a PC and it boots perfectly well into the bios system, but when I try to boot the windows 10 installation media from a usb drive the screen goes black and it just keeps running. Pressing the off button on the chassi doesn't seem to work, and as the usb seems to take priority as a boot option, getting into the bios with the usb stick doesn't work. All of the hardware is detected in the bios and works well. If it helps, the monitor doesn't seem to to get a signal from the GPU when the PC is booted with the usb-drive. Specs: usb drive: Kingston data traveler 64gb CPU: intel i5 12400F (stock cooler) GPU: rtx 3060 ti Storage: Samsung 980 nvme m.2 ssd 1tb RAM: Corsair vengeance 2x8gb PSU: Be quiet! system power 10 750W motherboard: Gigabyte b660 ds3h DDR4 Chassi: Corsair 4000D airflow
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CPU upgrade on a 2007 IMAC 24". Put in recommended T9500 and followed utube demonstration. Pretty sure we followed procedure closely. The computer will not boot up. I get black screen and fan noise. The on button will turn it on but will not turn it off. I had to turn power off. The plan is to look at motherboard LED lights tomorrow. I recently raised ram to 6gb and replaced HD with SSD. It responded well to that upgrade. Any ideas?
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- black screen
- fan noise
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I got an open box GTX 1650 from a friend of mine a week ago. After taking out my GT 1030 and installing the GTX 1650, I constantly have black screens, especially when I open apps right after booting. I told him about this but he said it was perfectly fine when he tested it. He said it could be because of my old motherboard and a heavy GPU that there might be contact issues, and a GPU support bracket should fix the problem. I then 3D printed one, but my PC still had black screens. I'm sure it's not an issue with the PSU cuz I threw in my GTX 650 which requires a 6-pin that I had lying around, and no issues appeared. Note: 1. Not PSU issue 2. Not HDMI cable issue Mobo: Gigabyte GA-H87-D3H (LGA 1150) CPU: Intel Xeon E3-1230V3 (Stock Cooler) GPU: MSI Ventus XS GTX 1650 600W PSU
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Hello guys, Weird thing just happened. My windows was running fine, no issues at all. Them I jumped into BF1 and couldn't find any servers filled out which usually have. So I closed it, and went to restart PC and now it is stuck on this screen. Even hard reset such as removing PSU cable and pressing power on button for 5 sec and reboot it doesn't help. Windows mouse pointer keep flickering from loading icon to the pointer arrow. I mean WTF it was running before I just ask to reset it! Should I go for more extreme removing CMOS battery. It doesn't seem to be hardware issue tho. It was running before
- 3 replies
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- windows 10
- troublshoot
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Recently installed a new crucial p3 m.2 as a storage drive and began having issues where my screens go black and GPU fans go to max. Pc stays like this until i hard power it and let it sit for about 5 minutes. Prior to uninstalling the drive i checked to remove any files i may have moved to it and forgot about, the drive however did not show in the available disks in file browser. Ive now uninstalled the m.2 and the pc is working. Im unsure if maybe i picked an incompatible m.2 for my build as i already have 1 m.2 and its been working fine but the working m.2 isnt marked as a "flash NAND". Im still fairly unfamiliar with all the m.2 specs since ive been on 2.5 and 3.5 for a long time. PC build is as follows : ASUS ROG STRIX z790-e Motherboard Asus TUF Gaming NVIDIA GeForce RTX 4070 Ti Intel Core i7-13700k 1700 CPU TeamGroup T-FORCE DELTA RGB 32GB (2 x 16GB) DDR5-6000 PC5-48000 CL30 Dual Channel PSU is a somthing somethign corsair 1K watt The m.2 in question is : Crucial P3 Plus 4TB 3D NAND Flash PCIe Gen 4 x4 NVMe M.2
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Over the past month, my video card has been crashing a few minutes into playing games. I use other programs which are also resource intensive but nothing happens. Everything works as usual, but as soon as I open a game, within a couple of minutes, the video card crashes. First, the signal stops going to the monitor, then the sound stops coming from the game which indicates that the running applications has also crashed. Then it stays like that, following which I force restart. My peripherals do work when the signal stops, as I am able to take screenshots when pressing the Win+prtsc, but when I view them after the restart, it's just black. Here is the most confusing part, which makes me question if this is a PSU / Video Card issue: When I reboot, and open the game again - it doesn’t crash, I play for hours but nothing happens. Here, I have attached 2 images, 1st image is recorded when the crash happens & the 2nd image is post reboot, when the crash does not happen. They are recorded using MSI Afterburner. In the following log, its visible when the crash happens. Everything including the power draw instantly drops to ZERO: Here, in this log, I simply play the game for around 10-12 minutes and then exit the game normally: So, the occurrence of this crash is almost simultaneous in nature. After the reboot, in the event viewer, I open ‘System’ logs - I see no errors logged before the crash. Post boot, the only relevant errors are: Kernel Power 41 (63) TPM-WMI 1033 Also, there are no files in the MiniDump folder in C:/Windows. Tried reinstalling the Graphics Driver using DDU. Used memtest86 and waited for at least 3 passes. There were no errors. Ran DISM.exe /Online /Cleanup-image /Restorehealth Ran sfc /scannow Ran chkdsk /f /r Deleted TEMP folders Description of every hardware component and if I believe if it's causing this crash or not : CPU - Ryzen 5 3600 , age : ~2 years I don't know if a bad CPU can cause this behaviour. Core Performance Boost, Performance Boost Overdrive turned off in the BIOS Average idle temperatures stays between 40-45 degree celsius, in-game temps are also normal. Graphics Card - Zotac Nvidia GTX 1660 Ti , age: ~3.5 years PSU - Antec VP550P Plus 550 Watt 80 Plus , age: ~2.5 years As mentioned before, games work fine and does not crash after the reboot. So, if any of these were affected it would cause crashes on every instance and not in simultaneous instances. Still, I don’t know enough to completely count them out. Motherboard - Gigabyte B550M DS3H , age: 2.5 years BIOS is updated, no BSODs or random reboots, seems unlikely Memory - G.Skill 8GB * 2 DDR4 2400Mhz , age: 4 years No diminishing performance, no POST issue, no random crashes, no corrupt files As mentioned before, testing done using memtest86 for 2 hours and for 3 passes, no errors were detected (I know 2 hours might not be enough for 100% assurance) Operating System : Windows 11
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I was flowing the instructions here (https://www.msi.com/support/technical_details/DT_BIOS_Update#txt01) for updating my MB BIOS. After selecting M-Flash the PC restarted and my monitor is saying no HDMI signal though the PC is Running what do I do now?
- 7 replies
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- msi mag z790 tomahawk
- bios update
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So I wanted to update my bios and did that. Laptop shutdown as normal and shows a cmd like text that it is updating and the fan ramps up to 100% as normal. But then the screen went black and the fans are still going after 2 hours at max speed. I cant shut it down, what should I do? Thank you. I have a Lenovo IdeaPad 5-15ARE05 from 2020
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Hi got trouble starting my pc with Rx Vega 64 asus Rog strix graphic card it works at first but when I install drivers and restart pc I get black screen checked error with my igpu and it says error code 43 if I try to start amd drivers app it says windows moved your driver's as it is not compatible or in conflict with other drivers I got asus h310cm-hdv motherboard anyone can help
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Every so often seemingly with no common cause this happens, it freezes for a few seconds then they go completely black and I have to restart it on my case. This has happened when gaming, when just idling, using text editors, browsing the internet etc. I have had this issue for some time and nothing has solved the issue, I went to a GPU driver that was more stable didn't fix it, changed PSU didn't fix it. The hardware all seems fine since stress tests do not replicate the issue and it is not a temperature issue as under these stress tests the GPU remained at 70 degrees and CPU under 65 while running furmark and aida64. Looking in event viewer the report of unexpected reboot is always preceded by two errors Source: Hyper-V-Hypervisor Event ID:42 Task Category: None General: Hypervisor launch failed; Either SVM not present or not enabled in BIOS. & Source: Kernel Boot Event ID:124 Task Category: (80) General: The virtualization-based security enablement policy check at phase 0 failed with status: Virtual Secure Mode (VSM) is not initialized. The hypervisor or VSM may not be present or enabled. I dabbled with virtual machines at one point and so enabled VSM and Hypervisor to do it but disabled them both because I didn't need them any more, but every time this issue occurs it has these two events. I have no idea what to do because randomly having to restart really does effect me as it would anyone, the only thing I can think of is to just reinstall windows entirely to try and fix it but that is a nuclear option that I would rather avoid so my PC isn't down for that amount of time including reinstalling programs. Hardware: (No OC on hardware besides XMP on ram) CPU: Ryzen 5 2600 GPU: Sapphire RX 580 Nitro+ RAM: HyperX Predator 2x8GB 3200MHz CL16 MOBO: MSI B450 TOMAHAWK MAX Cooler: Artic Freezer 34 eSports PSU: Corsair TX 750m SSD: Patriot Viper m.2 VPN100 256GB HDD:WDC WDEZEX-22MFCA0 1TB OS: Win 10 Pro x64 21H1 19043.1466 BIOS: 7C02v3B Chipset: 3.10.08.506 GPU Driver: 22.1.2
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- black screen
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PC speks: Ryzen 7 1700x samsung 970evo plus 1tb MSI Rx 5600xt Mech OC corsair vengance 3333mhz 2x8gb B450 gigabyte aorus elite kolink kl c-850watts So i was playing a game, out of nowhere my screen turned black and the sound was hanging up. i tried restarting and the vga light on my motherboard turned on now the pc is giving no output through the grafics card, but i can hear windows disconnect and connect sound if i connect something via usb i even tried to connect it to the motherboard apu. still no sign of life. now i did a cmos reset, still nothing. i put the gpu out, switched the ram positions, tried just 1 ram slot, i just cant get it to work. pls help
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- nobootup
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My Windows has always ran fine until recently, when suddenly when i logged on it didn't have a loading icon and after more than a minute of loading presented me with a black screen where I could see and move my cursor around. This would happen every time until I found a workaround which is to press ctrl+alt+del and restart from there, but this always takes more than a normal restart and is very annoying to do every boot, so i reset my Windows and everything was working fine again, until once again, the problem appeared just as suddenly as it did before. I then tried to tweak the startup settings and when I disabled early launch anti malware protection it ran flawless for a couple of days before the issue happened again. I have no clue what could be happening as I have reset Windows multiple times now since the issue first arised and it has happened every time after a while, I've tried every possible solution I could find but they only worked temporarily. Another interesting thing is that it seems to boot into safe mode just fine, and my Microsoft store has also been having major issues which were not fixed by resets. Please help me out.
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So I built a new PC and here are the components: - AMD Ryzen 7 5800X - ASUS X570 TUF GAMING PLUS - 32GB Corsair Vengeance RAM 3600MHz - MSI RTX 3080 GAMING X TRIO 10G I built the PC and it posted fine, moved on to installing windows and installing all windows updates, chipset drivers, GPU drivers etc. Then I went on to benchmarking to make sure everything is fine. I downloaded 3DMark, Heaven benchmark 4.0 and SOTTR to benchmark the GPU. Here is the problem, with the GPU running all stock settings, it would crash and give me a black screen on any of the benchmarks above. None of them were completed once. On the screen, I would get a few artifacts and straight into a black screen. The PC would then either recover and go back to windows desktop or it would get stuck in the black screen and restart on its own. After this, I went online to seek some answers. Seems like people also had this problem and it could be due to drivers issue or stability issues. Things I've tried: - Tried underclocking the GPU. Doing this meant that the benchmarks would run for longer, but eventually it would still give me a black screen and restart. - Then I saw that it needs 3 individual 8pin PCIe cables. At the time I was only using 2 cables, 1 with the splitter so the GPU still had all the power. After plugging the 3rd individual PCIe, the result was the same. On one of the 3DMark runs, it crashed again. Artifacts into a black screen. But this time at the end it gave me a loud BRRRRRRRRRRRRRRRRRRRRRRRRRRR noise and I shut down the PC. Then I tried to turn it on again and I wouldn't post anymore. On the motherboard the VGA debug LED was on. Meaning there was a problem with the GPU. I have an RTX 2080 on another PC, and I plugged it in and posted. Then ran all the benchmarks and everything seems to run fine. I have individually tested the CPU, RAM, PSU and other components on another PC and they all seem to work. So everything seems to point to the GPU. Does this mean my 3080 is faulty? How can I fix this?
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Hello, I was hoping you guys might be able to give me some advice. Usually I can sort out these issues but this one has been here since I put together my new build and I'm stuck. Issue In a random amount of time (5 miuntes to X hours) while playing graphically intensive games the system will black screen, and the fans will ramp up to 100%. The system seems to still be responding for a little while before restarting. The issue happens when I play games for example: The Witcher 3, Mount and Blade 2, Valheim, Rise of the Tomb Raider Games this did not happen on: For the king, Little Nightmares 2 I've done some stress tests on the system using 3DMark and the issue didnt happen, or I was just lucky. The Window Event Viewer just says something generic such as the driver has crashed. The same thing happened for both GPUs ive been using (I'll try and get a clean log file) PC Specs Motherboard: MSI X570-A PRO Storage: 500GB Samsung 970 Evo Power Supply: Corsair RM850 Graphics Card: 8GB MSI GTX 2070 Super RAM: 16GB Hyper Fury X CPU: Ryzen 7 3800x CPU Cooler: Fractal Celsius s36 Parts Changed (In Order) Power Supply: GIGABYTE B700H ATX Graphics Card: XFX RX 5700 8GB RAM: 16GB Corsair LPX Vengence Storage: 250GB Samsung 860 Evo Software Versions BIOS: H.C1 Nvidia Driver: 461.72 MSI Dragon Center: 2.0.101.0 Windows: 19042.804 Pro 64 Bit Other Things Tried Changed Graphics Card PCIE slot Changed Monitor and HDMI to Display Port DRAM Voltage increase from 1.35V to 1.4V RAM frequency lowered to 3200Mhz, RAM Timings Lowered via MSI's "test it" Temperatures Under Load: GPU 68c CPU73c Final Thoughts Theres only a couple of bits left for me to change over, but this has been a annoying issue to pin down Other ideas or other things to try are welcome, Thanks, Luke
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First of all welcome and thanks for taking the time to read my post. I have my GPU since the end of October 2020 and there wasn't any problem until this month. The VGA crashes every time it's under heavy load for example in GPU intensive games and benchmarks. When the crash is happening all of my screens turns black and the fans of the card start spinning at 100% until I manually restart the pc. My setup: Intel Core i9-9900KS 4 GHz 8-Core Processor with an EVGA CLC 240 74.82 CFM Liquid CPU Cooler MSI MPG Z390 GAMING EDGE AC ATX LGA1151 Motherboard Kingston FURY 16 GB (2 x 8 GB) DDR4-2400 CL15 Memory 2x Intel 660p Series 1.02 TB M.2-2280 NVME Solid State Drive MSI GeForce RTX 3090 24 GB VENTUS 3X Video Card Thermaltake Core P3 SE ATX Mid Tower Case Thermaltake Toughpower 1200 W 80+ Gold Certified Semi-modular ATX Power Supply Windows 10 PRO I've tried several things to solve the problem: Uninstall my drivers with DDU and then reinstall some of the latest and the older drivers. Plugin two separate cables from the PSU to the VGA instead of one that has 2x8 pins. Tested it with my main PSU which is Thermaltake Thoughpower 1200W 80+ Gold and another PSU which is from my old build. Tried it on a completely different system with a 650W PSU which is probably not enough for this VGA. I also tried it with or without PCI-E extension cables. Downclock both the memory and the core clock speed in MSI Afterburner. install the lates mb bios which improves the performance with rtx 30 series cards. The only thing that seems to be working is set up a custom fan curve in Afterburner which set the fan speed for 100% at 65 degrees celsius which is a bit ridiculous in my opinion. I also noticed that when the GPU temperature is at 75 degrees celsius the card instantly crashes which is a bit early because it's nowhere near the max temperature limit of this card. I don't think that's a normal thing to run the fan speeds at 100% every time I play a game or do some GPU-intensive things. I don't want to RMA this hardware because I bought it in another country's shop which is very far away from my country and the shipping cost to that country would be really high especially with insurance not to mention the two or three week shipping time. If you have any advice on this case I would be very grateful.
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- black screen
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I bought a prebuilt pc, and downloaded 3 things, the game I play, streamlabs, and discord. Got into the game I play for maybe 10 minutes, I close the game with alt - f4, because the key I use to pick stuff up wasn’t working, restart the game and it runs super choppy. So I close the game and update the drivers, and then my pc gives me a blank black screen when I try to power it up for windows, I can access BIOS, just can’t get into windows? I also tried re-seating the gpu and the ram as well. I tried safe mode to system restore but there is no restore point. I don’t n ow what else I can do to get the pc to power up and windows to load, so this is my last ditch effort to turning my pc on again before getting the shipping label to send in for repairs... any help is greatly appreciated! Windows 10, 650 80+ gold psu
- 10 replies
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- rtx 3070
- amd ryzen 7 3700x
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Hi all. I know I'm boned, just want a gauge as to how hard and what specifically is boning me. Symptoms: Running any type of GPU bench (or even launching something like PSO2) makes the screen go black, but the system keeps going (still hear sounds if a video is playing). Win+ctrl+shift+b doesn't reset (can hear the beep tho). System specs: Windows 10 (Version 10.0.19042 Build 19042) ASUS Maximus VII IMPACT (BIOS Version/Date: American Megatrends Inc. 2401, 2/24/2015, I'm scared sh*tless to update it) Intel i7 4790K (default boost to 4.4GHz but issue still present at stock speeds) 2x8GB Corsair Vengeance RAM (1866MHz XMP profile 1, the logs were collected at stock 1333 for giggles) MSI RX 480 8G ( Software Version: 2020.1113.1501.27036 | Driver Version 20.45.01.18-201113a-361132C-RadeonSoftwareAdrenalin2020) x2 2TB Crucial MX500 Apevia ATX-SP700W (I remember my friend saying they are bronze certified back when buying it, but checking the site there is no longer any trace of that) Commentary/ whining: I attached hwinfo and Radeon logs, though I hardly see anything interesting (minus hwinfo saying the memory is clocked at 656). I did a clean DDU install before getting those logs. Ran a memory test, passed fine, ran intel's cpu test, also passed. My feeling is its either the GPU is bust or the PSU has decided to kick the can. I did some tuning in Radeon software too, lowered clocks, upped fan curve, cranked power limit, no dice. This is a decently aged system, I also had to RMA the 480 (and a 470) cards during the lifespan, albeit for unrelated issues (coil whine, bent rad, etc). This whole saga started maybe 3-4 months ago now, I finally got the time to poke around. I'd like this beast to live till I can get my hands on a full upgrade, just stuck waiting for stock like the rest of you. Cheers amdlog.CSV hwinfolog.CSV
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- black screen
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Problem description. PC crashes at random times, black screen while fans keep spinning, RGB strip also on, CPU LED lights up on the motherboard and no more audio coming through. To get my system running again, I have to press restart switch on my case. Before the crash, audio sounds distorted/loops/freezes for half second or so, if there is any audio playing while the crash happens. What I have tried to fix the problem: RMA'd CPU, Motherboard, RAM, PSU, and SSD as advised by Mindfactory (company i purchased parts from) they told me everything is fine and sent it back to me. Reinstalling windows (clean install), Reinstalling all drivers, Updating BIOS(3 different versions), reseating the CPU, reseating GPU, using a different GPU (r7 260x 1gb sapphire oc), reseating RAM, unplugging and plugging all cables, ran memtest86 (zero errors), I've ran benchtests like cinebench, heaven benchmark, prime95 and Intel burn test multiple times to try and recreate the crash but i had no luck. All temps look fine, crash also happened plenty of times while my PC was idle with temps 30c-35c. I've also had the crash happen on 3 different monitors with 3 different cables. Additional details. I used to have XMP enabled and ran my RAM on 2933mhz, then i turned the XMP off and ran my ram at 2133mhz to see if that was causing my problem. I thought the problem went away with XMP off but today my PC crashed again with everything set on stock, no OC anywhere at all and XMP turned off (even thought i think XMP should work with my configuration). Only thing i noticed is, when XMP is turned on the crashes are more frequent. For example, PC ran fine for 2 months with XMP off then all of the sudden it crashed, and with XMP on it crashed in 15 days. All in all, crashes are random, sometimes they happen 2 times in 20 mins and sometimes it takes 2 months. I've been dealing with this ever since I bought it(1 year ago) and cant seem to find what's causing the problem. Also can't figure out a way on how to recreate the crash, that would be really helpful. Any tips/info are greatly appreciated. Thank you!
- 25 replies
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- black screen
- cpu led
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Hello all, I’m brand new to the forums and I come asking for help. I’ve recently built a new (first) computer, and I find myself staring at a black screen after I press the power button and get past the option to enter bios. My Windows OS is currently on the HDD, and I’ve been trying to boot, with zero luck. I’m unsure of the process in which to update my bios but it is running version 1702. I’ve hooked up my Ethernet to the computer, it I’m unable to connect to my internet for some reason also. I’ve spoken with ASUS’ customer service, but it seems we went ‘round and ‘round to the same steps. Everything is brand new minus the HDD and the psu. please help me! Specs are: I7- 9700 KF Asus prime z390-A WD Blue 1 TB m.2 SSD WD Blue 1TB HDD G. Skill V series rip jaws 32 GB (2x16GB) Gigabyte Aorus rtx 2060 super corsair cxm 750 watt psu
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Hey guys, So when i connect my monitor to my gpu i can play for like 20mins and then it will crash and the black screen appears. Sometimes the fans on the gpu go crazy and sometimea is just a black screen and i mus force shutdown my pc. But when i plug my monitor in my motherboard i don't have this problem. Why is this happening? BTW i have an older monitor so i am using vga to hdmi converter to connect monitor to gpu. GPU is amd radeon r9 290 sapphire tri x 4gb It mainly occurs when playing CS GO while entering in smoke bombs. I have cleaned the gpu replaced thermal paste and got a new PSU 650W. But it did not resolved the problem. HELP PLEASE!!!
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- gpu
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