Simon Slays

Hey HungryHamster, did you manage to fix the issue as I'm experiencing the same errors as you with the Strix 4090? Almost every time I boot my PC at the start of the day, my PC starts acting strangely by only showing an image on one of my monitors instead of both and the GPU seems to act very strangely in games. The FPS stutters like crazy and is very low compared to how it should be which is shown by giant spikes in the frametime graph in Rivatuner. As soon as I restart the PC though, everything goes back to normal and I can play games without issues. Each time this happens I get the same errors as you in event viewer.

Hi, thanks for the response. I have unfortunately already installed that driver as it shows up with a (1) at the end of the download.

Hi guys, I'm in desperate need of help with my newly built PC as I have spent over a week trying to solve the issue but I'm getting nowhere which is why I need your expertise. Firstly, I built my computer and I know how to build one as I had one previously that worked great. After building it I went and installed the latest BIOS along with a fresh install of Windows 11 using the media creation tool and put in my old Windows activation key from my previous motherboard as I was able to retrieve it from the command prompt. I then installed the latest graphics drivers after using DDU to clean any remnants of previous drivers that were added when Windows got installed along with the latest chipset drivers for AMD. I then began to install all of my favourite games and software such as Afterburner and everything seemed fine. Then I decided to go back to the BIOS and enable EXPO I, which is when all of my issues started. Every time I saved a setting in the BIOS it would cause my PC to boot terribly slow along with freezes and sometimes a black screen. If it would make it to Windows it would sometimes BSOD or it would only just about run but would constantly freeze or lag. I know it's not an issue with EXPO I being activated because when I restart the PC I have no freezing issues whatsoever and the computer is stable with minimal latency in latencymon. The issue only seems to start whenever I change something in the BIOS and try to boot back into Windows. It doesn't seem to matter what I change in the BIOS as I have changed things that wouldn't affect system stability such as disabling the monitoring of my CPU fan or disabling the iGPU. The strange thing is, once I restart the PC after getting or not getting into Windows, I can use the PC without any latency or latency that is nowhere near as bad as shown in Latencymon. On some of the freezes in Windows I would also receive what appears to be artifacts but I'm not 100% sure (see images below). I then started to troubleshoot by disabling USB Root Hubs in device manager which made no difference. I then thought that perhaps I had screwed the AIO pump onto the CPU too tightly as I have heard that can cause all sorts of BSOD issues so I removed it, added thermal paste and remounted without making it too tight; this made no difference either. Then I ran a Memtest86 twice on the DRAM as I thought that was the reason behind the freezes, it wasn't as it passed all tests on both runs (see image below). I then decided to start removing pieces of hardware such as the graphics card. This seemed to fix it as the PC would boot normally and I could change BIOS settings to my hearts content without there being any freezing issues or latency in Windows. I then thought to myself that the PCI-E slot is perhaps faulty, the GPU itself, the GPU drivers are conflicting or there's a power delivery issue with the Cablemod 90 degree adapter. I then put the GPU back in and reinstalled one of the older drivers to see if it fixed the issue, it didn't. I then removed the 90 degree adapter and tried with just the 12VHPWR from the PSU and it too made no difference. I then decided to flash the GPU BIOS to see if it was bugged and see if that would fix the issue, it didn't. After a full week of scouring the internet in search of an issue similar to mine, I finally came across one and decided to try and copy what they did to resolve the issue. I began disabling almost everything I could in device manager that coincided with the drivers that were showing the highest DPC latency and ISR's which was Nvlddmkm.sys and HDAudBus.sys which happened to be sound drivers and graphics drivers. I finally landed on High Definition Audio Controller under System Devices and decided to disable it. Lo and behold, it was this the entire time that was causing the extremely high latency up in the hundreds. The problem I am facing now is that when this is disabled, my Nvidia High Definition Audio also gets disabled and I am no longer able to use my monitors sound. I have tried uninstalling all of the Realtek drivers but they always seem to come back after a reboot. I feel like there's either a hardware issue with the GPU or the Motherboard. If not a hardware issue then there's a conflict between the audio drivers of my GPU and the Motherboard but I'm not sure how to go about fixing it. I have created a Google Drive with all of my Minidumps in so that you can take a look, I have looked at them myself and it's pointing to hardware failure but I'm not a pro at reading the code. I get the error DPC_Watchdog_Violation in all of them which I know can also be due to a misbehaving driver: https://drive.google.com/drive/folders/19f8A8R1aJECUo03L-uSzbafOFxMdFt-V?usp=sharing I have made a YouTube video so that you can see exactly what happens when I save something in the BIOS and boot up the PC. I had to constantly retake the video as the PC would sometimes just black screen after leaving the BIOS but I got lucky and managed to get into Windows. Please take a look at the video, It's around 9 minutes long. I tried to restart the PC in the video to show that it works fine after restart but as you will see in the video, the PC just froze on restarting. After the video ended I got another BSOD (see image below). YouTube Video: View: https://youtu.be/oTpZS4GizL8 Artifacts when the freezes happen: View: https://imgur.com/a/JDbbFWK View: https://imgur.com/a/byZ3axY Memtest86 pass: View: https://imgur.com/a/ozZ5qjn BSOD after YT video: View: https://imgur.com/a/JCkpn5P Latency after BIOS change and no PC restart: View: https://imgur.com/a/puz0non View: https://imgur.com/a/gP9JFtG Latency after PC restart: View: https://imgur.com/a/TGlZMYA Latency with High Definition Audio Controller disabled: View: https://imgur.com/a/s5EsqoA View: https://imgur.com/a/srSBNZ5 Event Viewer errors: View: https://imgur.com/a/p99XnoY View: https://imgur.com/a/g0GEDtw Reliability monitor: View: https://imgur.com/a/UkV4fgx Things I have tried thus far: Reinstalling Windows after wiping all drives Reinstalling latest BIOS or going back to an older BIOS version either by installing it in the BIOS or using BIOS flashback with PC turned off Reinstalling Windows on my old NVME to see if my new one is faulty Updating to latest Nvidia drivers and also an older one after using DDU in safe mode Removing GPU and using CPU's onboard graphics (stopped the issue until I put GPU back in) Reset the CMOS with the dedicated button on the Motherboard as well as removing the CMOS battery Reinstalled AIO to see if pump was too tight potentially causing freezes Ran Memtest86 on DRAM Removed Cablemod 90 degree adapter Disabled all root hubs Updated all drivers I could think of Followed many guides on the internet about using basic commands in command prompt such as sfc /scannow, dism, etc. Disabled automatic driver installs in Advanced System Settings Begged the PC to work PC Specs: Motherboard: ASUS ROG Crosshair X670E Hero CPU: AMD Ryzen 7 7800X3D GPU: ASUS ROG Strix RTX 4090 OC DRAM: Corsair Dominator Platinum 6000Mhz CL30 32GB (2x16) NVME: Samsung 990 Pro 2TB NVME: Intel 760p 2TB HDD: Seagate Barracuda Sata III 4TB PSU: ASUS ROG Strix 1000W Aura Edition Cooler: NZXT Kraken Elite I am honestly at my wits end and would really appreciate any help to try and solve what is causing my PC to be unusable with High Definition Audio Controller enabled. Please let me know if you think it's a possible hardware issue as I will just return the parts under RMA. Have a good day/night and thanks for reading.

Case: Corsair Crystal Series 570X Motherboard: ASUS ROG Crosshair X670E Hero CPU: Ryzen 7 7800X3D GPU: ASUS ROG Strix RTX 4090 OC DRAM: 32GB (2x16) Corsair Dominator Platinum 6000Mhz CL30 NVME: Samsung 990 Pro 2TB NVME: Intel 760p 2TB HDD: 4TB Seagate Barracuda PSU: ASUS ROG Strix 1000W Aura Edition Cooling: NZXT Kraken Elite 240 and 6 Corsair QL120 fans, 3 intake and 3 exhaust.

Hi all, I have had nothing but problems with my new PC since I built it. When I first booted up the PC I installed the latest BIOS for my X670E Hero motherboard which is 1415. I then installed Windows 11 Home and downloaded my latest Nvidia GPU drivers for the RTX 4090 and went into safe mode to remove old drivers with DDU and then installed the latest driver once I got back into Windows. After that I just installed all the software I like along with all of the drivers I needed from my motherboard manufacturer's website as well as some games. I have dealt with nothing but stutter in games which I found out was LightingService.exe from Armoury Crate so I closed that process and it stopped the stutters. I then thought my PC was all good until I went into the BIOS to enable EXPO and when I saved and exited, the system would do the spinning logo before booting into Windows, but the logo would constantly freeze and hang. When it finally would get to Windows which would take around 2 minutes I would try to login and the computer would then carry on freezing and sometimes BSOD. If I restarted my PC however, and tried to login, the PC would be completely normal even with the same BIOS settings. I would look at HWInfo64 and see that the RAM was indeed at 6000Mhz so EXPO was clearly working despite it freezing my PC until I restarted. Which makes me confused as to why it would BSOD or freeze one second and then the next it is completely fine. It's like no matter what I've saved in the BIOS it would cause the system to freeze on the initial boot until I restart the PC. Sometimes I couldn't even get to the restart button so I would have to use the power button on the case. I also had the PC change my wireless mouse's DPI when booting into Windows even though I didn't click the DPI button on the mouse. I proceeded to start gaming and noticed that my CPU temps for my 7800X3D are far higher than most peoples that I have seen on Reddit and YouTube so I decided to remount my AIO coolers pump and apply some better thermal paste than what was pre-applied on my NZXT Kraken Elite 240. My temps were hovering around 50 to 60 degrees Celsius at idle, 70 to 80C when gaming and straight to 89C when using Cinebench R23 multi. Since re-pasting I had not got any decrease in temps and my PC was still unstable when changing any BIOS setting; even something that shouldn't hamper system stability such as changing AIO pump speed. Today I decided to reinstall Windows again and it managed to stop the freezing after saving BIOS settings and I can now load into Windows much faster, but now I have been greeted with another issue. After saving something in the BIOS and going into Windows, I no longer freeze but I do have much higher CPU temps, and in the task manager System Interrupts seems to constantly be utilizing CPU resources and constantly going between 0.1% all the way up to 27% usage even when I'm idle on the desktop. As soon as I restart my PC, the temps drop to something more reasonable and the maximum that I see System Interrupts go to is 1% or 2%. Right now as I'm typing this I am sat idle on the desktop and my 7800X3D is sat at 70C with System Interrupts constantly spiking. I'm really losing my mind over this and would appreciate some help from anyone that might know what is causing my BIOS saves to ruin my PC stability and temps and some potential things I could do to try resolve the problem. Thanks for reading. TL;DR: I have high CPU usage from System Interrupts in task manager and abnormal temps after saving settings in the BIOS and booting into Windows and need help resolving this as it's driving me insane. Temps just after changing BIOS settings and booting into Windows: System Interrupts just after changing BIOS settings and booting into Windows: Temps after restarting the PC: System Interrupts after restarting the PC:

Thanks for the response. So I don’t need a special 6 pin connector on the PSU side? I know mine doesn’t have it but I think I have seen some people with a dedicated 6 pin on the PSU specifically for this PD_12V_PWR connector.

Hi all, I’m at the last stage of building my new PC but can’t work out which cable is supposed to be used for the power connection under the 24 pin ATX named PD_12V_PWR labelled D in the user manual. I think it’s a PCI-E 6+2 pin without the +2 pin. I’m also a bit confused about plugging it into the PSU, does it go into the PCI-E/CPU section or does it go elsewhere? May sound stupid but I don’t want to destroy my new MoBo. Specs: MoBo: Asus ROG Crosshair X670E Hero GPU: Asus ROG Strix RTX 4090 OC CPU: Ryzen 7 7800X3D DRAM: Corsair Dominator Platinum 6000Mhz CL30 PSU: Asus ROG Strix Aura 1000W

Thanks for the in depth response, I really appreciate it. I wouldn't mind manually putting in the timings as I would rather keep the black sticks since they will go better with my colour scheme which is the reason why I bought them. If I was to keep these sticks and put the same timings in that they are rated for, will I see any discernible difference in performance or stability when gaming? I would like to squeeze out as much fps as possible and if the EXPO kit will be better then I don't mind purchasing that one. Also what I meant by the XMP kit has not been tested on my Mobo is that it's not currently on the QVL list, should I be concerned about that? Thanks again.

Hi all, I saw that there was a grey/black version and a black only version of the ram kit that I was looking for which were both rated at 6000Mhz CL30 but after further inspection I have realised that the grey/black model wasn't just a change in colour but was in fact for AMD EXPO which I guess would be better suited to AM5 than XMP. I purchased Corsair Dominator Platinum 2x16GB 6000Mhz CL30 which was £169.99 from Corsair's website and have had to wait at least a week for it so far before I can begin building my new PC as the ram was shipped from Taiwan. So I would like to know whether you think I should send that kit back and upgrade to the EXPO version which is £174.99 with the same rated speeds even though I dislike the grey colour which is why I originally chose the XMP kit. The XMP kit that I purchased CMT32GX5M2X6000C30 has also not been tested on my motherboard (Crosshair X670E Hero) whereas the EXPO kit has CMT32GX5M2B6000Z30K I guess what I am trying to find out is whether or not you think my XMP kit will still work perfectly fine with my 7800X3D or should I send it back and purchase the EXPO kit which I know is guaranteed to work at the rated speeds but will have to wait another week? Thanks for reading.

Thought I would update this in case someone finds it in the future. I removed the CPU and checked for bent pins in the socket and there was none, I then placed it back in the slot and reapplied thermal paste. I then bought a CompuCleaner Xpert to blow the PCIex16_1 slot and the back of the motherboard. Once I turned the system back on and went into the BIOS it changed from x4 Native to x16 Native. Hope this is useful for anyone in the future.

Thanks for the response. I did take a look at HWInfo yesterday and it said that my PCIE lane speeds were running at 8GT/s which is PCIE 3 but I couldn’t find anything to say it was running at x16 rather than x4.

Hi all, It's just a quick question regarding my GPU supposedly running at x4 rather than x16 even though it is placed in the top PCIE slot on my ASUS ROG Maximus XI Hero motherboard. I tried to run the render test on GPU-Z but it did not make a difference. It also does not change under load. I changed the PCIE setting from Auto to Gen3 in the BIOS with no difference. Will this affect my GPU performance or not really? Thanks for taking the time to answer my question :) Specs: ASUS ROG Strix RTX 2080 Ti OC ASUS ROG Maximus XI Hero Intel Core i9-9900k Corsair Vengeance RGB Pro 3200Mhz Intel 760p NVME ASUS ROG Strix 1000G

I also used gpu-z and the cpu temps were reporting the exact same on both softwares.

I have never applied thermal paste in the 3 years of having the pc so maybe I do need to. When looking at all of the separate cores in iCue none of them seem to go above 60 degrees Celsius.

Sorry for the late response, I was in work. The PC seems to crash when the GPU is stressed but my PC also crashed once when I was running a stress test on the cpu using Intel Extreme Tuning Utility. I’m unsure if the cpu crash was because I was running the cpu with turbo mode which overclocks the cpu automatically, which could cause instability and a reboot. I did try getting the system to crash by doing another cpu test with turbo mode disabled but it hasn’t crashed. iCue also reports the VRAM modules and they usually sit around 80 degrees celsius. One thing I have noticed is that when stress testing the cpu in Intel Extreme Tuning Utility the software power limit throttles my cpu after about 30 seconds which basically drops the core clock, which makes me think that it’s a cpu temperature issue. The cpu is always hanging around 40 to 50 degrees when gaming though.

Hi all, I have been getting random crashes and PC reboots along with BSOD when gaming over the last 6 months at seemingly random intervals. When it first began happening I thought it was to do with my DRAM as I was receiving something about large memory corruption when debugging a minidump file so I ran Memtest86 overnight and every stick passed the test. I then began to play games again normally and disabled automatic restart and everything seemed to work fine for a while until my PC started to BSOD repeatedly. I then decided to clean install Windows and move to Windows 11 since I was previously on 10 and thought that my registry was perhaps the issue. This worked for about 3 weeks and I had no issues despite playing AC Origins on a really old Nvidia driver (461.92) since the latest drivers have issues with flickering underwater and this is the only driver that fixes it. It then started to randomly crash during gameplay and the only way out was to hold the power button down to turn off the PC as everything was unresponsive. I then uninstalled the old drivers with DDU in safe mode and reinstalled the latest drivers but it still caused crashes. I started running Heaven benchmark and it would crash and reboot. I then decided that I would upgrade my PSU since I thought it wasn’t supplying enough wattage to my GPU and when looking at each of the voltages the PSU was supplying, they were all a bit below what they were supposed to be, for example, the 12V was showing as 11.5V. Unfortunately this didn’t seem to make a difference. The reason I also believed the PSU was the issue is because my PC was always at stock settings but around the time this started happening I realised that my CPU had been overclocked by the Intel Turbo Mode which was never originally turned on. I had the BIOS set to ‘Enforce All Limits’ as I only had a 650W PSU and didn’t want to risk running the PSU at close to full capacity. I decided to leave Turbo Mode switched on and ran a cpu stress test with Intel XTU after replacing my PSU with a 1000W model and my pc still crashed and rebooted. After the reboot I tried to boot into BIOS and my pc froze on the ROG monitor logo screen. I held the power button down to reboot again and once I got into the BIOS the PC froze again so I just turned the PC off and left it. I really am at a loss right now and any help would be greatly appreciated. Things I have currently done to try fix: Update the bios to latest version Remove all overclocks Memtest86 to test DRAM Bought a new PSU with higher wattage Clean install Windows 10 and upgrade to Windows 11 Ran sfc /scannow in cmd and no file integrity violations were found. Clean installed latest drivers using DDU whilst in safe mode. Turn off Fast Startup in Windows as it can cause problems sometimes and isn’t needed when I have an NVME SSD. Check Event viewer which says Kernel-Power Error ID 41 and the following bugcheckcode 278 which is 0x116 Video_TDR_Failure I have also had the bugcheckcode 0x119 which is Video_Scheduler_Internal_Error And I finally 0xEF which is Critical_Process_Died. The only things I can think of now, is that either my gpu is dying or needs thermal paste reapplying despite there being no artifacting or high temperatures or that my cpu needs the thermal paste reapplying despite it too being at low temperatures, or my motherboard is faulty. My CMOS battery might also be failing because when I reboot the time it is set to is 09:00 despite it being 23:00 at the time of using the PC. I also forgot to mention that when I ran heaven benchmark something in my pc began to make a revving sound and I’m unsure if it was gpu fans or a case fan, it only seemed to happen once. The PC also sometimes has the white light on the motherboard which means it’s having trouble detecting the discreet GPU and the screen stays black. The pc still boots into Windows though as the code on the motherboard is A9 which is ‘Start of Setup’. Other times it will just boot into Windows without any light on the motherboard. my specs: ASUS ROG MAXIMUS XI HERO motherboard ASUS ROG Strix RTX 2080 Ti Intel Core i9-9900K 32GB Corsair Vengeance RGB Pro 3200Mhz Corsair TX650M (Old PSU) ASUS ROG Strix 1000G (New PSU) 2TB Intel 760p M.2 NVME SSD 4TB Seagate Barracuda Hard Drive Corsair H100x AIO Cooler Commander Pro and 6 Corsair QL120 Fans Apologies for the big wall of text and I’m happy to answer or provide anything needed.

Hi guys, I am in dire need of help because as the title says, my PC is underperforming in every single game I have tested and no longer seems to work properly. This all began 2 days ago when I found a large amount of cobwebs inside my PC and they were in every corner around the front of the PC and quite a lot at the back where the PSU is. I then cleaned out the PC of the cobwebs using a microfiber cloth without knowing that this can cause static electricity, I don't think it did zap anything but I don't want to rule out that possibility. I then left the PC overnight not thinking that the spider would be inside the PC, (as I have had a few cobwebs in there before without a spider show itself) then to my surprise, the following morning there was cobwebs everywhere again so I opened up the entire case to find it. Once I exposed of the pretty hefty house spider, I then cleaned the pc out using the microfiber cloth again as I have been using it to clean my pc for a long time. I am on carpet flooring but I had my shoes on when I was wiping the cobwebs away. I would like to mention that I had no issues at all before the spider was inside of my pc and all of my games were running as they should on my system which is: ASUS ROG RTX 2080 Ti Intel Core i9-9900k 32GB DDR4 Corsair Vengeance RGB Pro Corsair 650W TX-M PSU 2TB Intel 760p M.2 NVMe ASUS ROG Maximus XI HERO motherboard Things I have done so far to try and fix the issue: Removed the GPU and placed it again Cleared the CMOS by removing the battery Deleted all remnants of GPU drivers with DDU and then installed older drivers that I knew were working Monitored my GPU, CPU and M.2 while running a game and I can't really tell any difference other than some of the motherboard temperatures in iCUE don't seem to move at all no matter if I am idle or under full load. If anyone could help me I would be very grateful as I am worried that perhaps either my GPU, motherboard or CPU is dying even though I've only had them for two and a half years and it's worked perfectly up until I cleaned my pc. Edit: I forgot to mention that whilst monitoring the CPU in Extreme Tuning Utility, the CPU's utilization seems to spike up and down constantly along with the core count as I am playing any game, even if it's an old game like The Witcher 3. I have been modding The Witcher 3 recently also but everything was working fine. I did uninstall all of my mods but the game still runs terribly. Here's a benchmark I have just done in AC Odyssey: https://imgur.com/a/EWt6IMy My AC Odyssey used to run at about 60 to 90 fps (settings not changed) and now it’s not even going above 45 for longer than 3 consecutive seconds.

Here is what it looks like on WiFi after the first red block and then after the second red block is when I enable the ethernet again. The ping is stable for now but I guarantee when I turn my pc on again tomorrow it will be all over the place again.

Is it normal to have packet loss over WiFi from the first hop (which is my router)? Over powerline I don't seem to be getting any.

Only problem is it's not my house so I can't put an ethernet through the entire house, I also have cats so they would just chew at it most likely. I get that the adapters aren't the best but like I said I wasn't experiencing any problems until recently and my old powerline adapters worked great. I also always get my full bandwidth when using them to download games and stuff.

The packet loss was completely gone but now it's starting to come back again.

No because it lowers the Mbps that the powerline adapter can send, that's what happened to my old adapters that were plugged into a none surge protected extension lead. The TP Link does have a passthrough where I can plug the adapter into the wall and then the extension lead into the adapter but I asked TP Link support and they said I shouldn't do that. It's also advised not to plug a powerline adapter into an extension lead but I didn't know that with my old ones.

I wish I had a USB available but I don't because I am kinda new to PC so haven't really needed to do anything other than driver updates and downloading games and stuff.

I need to explain that I have my wired ethernet connection via a TP Link powerline adapter which obviously runs off the wiring in my house. I had an older TP Link powerline adapter and it worked perfectly fine without any ping spikes. I then upgraded to a more expensive model and it was fine for a while. I then got a surge protected extension lead and plugged it into the outlet next to the powerline adapter. So they're both next to each other on the same outlet, could the surge protection be causing the interference. It can't be any other appliances as they are on separate circuits. I am also getting this issue over WiFi as well so it can't be the powerline adapters at fault.

I don't have that on my pc either. I reset my router again and I'm no longer getting packet loss but I still am getting ping spikes, here's the current test.