jsho98

The last time I posted on the LTT forums was around the time LTT had just released the first GTX 700 series reviews. I really enjoyed your content in those days.
 
You’re correct that GN has not followed a journalistic etiquette by allowing the party of topic to respond prior to publication of a critical piece, if you weren’t contacted beforehand.
 
However, it is impossibly difficult to gloss over the ethos behind this statement; the writer of these words has evidence against them, from a source with historically larger ethos through publication accuracy, that their own professional practices lead open holes for inaccuracies and fallacy in their own product. 
 
If you found it disappointing that a piece was produced without adhering to etiquette not employed constantly but rather only intermittently by other outlets than The Associated Press, Ritzau, Reuters and the like, imagine the disappointment of us who’ve followed your channel and supported your team monetarily for well over a decade when dishonest practices are revealed - and the response is “Did we make mistakes? Yeah. But we’re humans.”
 
Repeated offences in reporting accuracy or professionalism costs most of us mortals our jobs. Not just our internet popularity. They are corrected with stringent plans of improvement and outlining how honest mistakes occurred, and how they will be corrected, with future projects safeguarded against these mistakes.
 
Linus’ reply is not a plan of action or clarification of future intent. It’s an excuse, alongside self-pointed questions, a classic method of deviation away from critical questions so overused it appears as a joke in a certain children’s movie.
 
5 years ago, when Xiaomi made a MacBook Pro lookalike, LTT and a few other YouTube channels produced content covering it. I bought it off of those reviews’ presentation, implying they were analyses of a product and the analysis showed it was a good product. It turned out to be an insanely flawed laptop, with easily uncovered issues, many of which I since listed in the comments on those videos, if you spent anything more than 24 hours with it. And I got a response to it. 
 
“Sorry, we just don’t have that amount of time to cover these products so you can’t expect us to do that much.”
 
I asked back then, and I will ask now 5 years later once again: if covering these products to their exact specification, use case, and the results they deliver in those circumstances is too much work, then why in the world do you brand yourself a reviewer? Why do you talk big game about a “lab” (an insult to anyone having anything to do with actual laboratory science granted the “lab”s flawed results so far…) if you’re not willing to give products and testers the time they need in the first place? Brand yourself as what you are instead - and entertainment influencer - and leave genuine reviews to the organisations that take the time and due diligence to apply scientific standards and proper methodology - and scrutiny, an absolute requirement - to channels that take the extra time to produce this content. 
 
A such source has called out this unacceptable contrast between branding and actual content delivered by LTT as a content source, and the response is now excuses and self-aimed questions and answers so cliché they’re jokes for kids. 
 
This is ignoring blatant long term health issues of speeding your employees to a point where they cannot stand behind their own work. This is well documented and meta analyses on the topic are readily available with overwhelming evidence at the US National Library of Medicine’s website. I would know - I wrote my BA on the damned psych. category and designing interventions for it. It’s horrific long-term and killed one of my parents. Shame on you for this alone.
 
In conclusion, I regret supporting this company entirely and whole heartedly. I’m sorry your day is awful. I hope your company seriously revises itself.

I'm sorry that it feels like GN just dropped the whole world on your head. I'm sure most of us fans understand your commitment to integrity and will still love you despite this. I really do think your heart is in the right place.
 
While I understand preferring Steve to handle this privately, I can understand why he went public. Even in this response, you don't address his chief complaint: pushing out videos too fast to reasonably expect your employees to get everything right. Even your employees seem to be begging for more breathing room to do their jobs. I understand corrections happen, but yeah, you would have a lot less corrections if you spent the extra time to make sure the testing was ironclad. I would really love to hear you address this.
 
I don't think Steve did any of this in bad faith (or at least I hope not), but he felt as if the "corrections" are happening more and more frequently and to larger degrees and he's trying to push LTT/LMG to be better.

Steve doesn’t owe you anything. Implying that this is unfair or not journalistically proper because he didn’t contact you before publishing an expose is absurd. If they wanted your take, they should have reached out after publication. You own a large company, and people rely on the information you provide. Sometimes that means you will get taken to task publicly for a screw up. Stop whining, show some integrity and just admit you f-ed up and need to do better. End of story.

Their story was about the videos, the videos are already out in the wild, the information is already out there... they did a piece on the videos, videos that are still online... They have no duty to ask you for your comments, they have no duty to ask for you to influence their findings, they have no duty to you at all... At best, they could have asked you to provide comments on what they were going to report, and they would then be able to choose to publish those responses or not. But, youtube, as the ability built in for you to provide comment on their reporting.
 
Either way, the Linus "im right, everyone else is wrong" attitude, isnt going to help make LTT, or Labs, more accurate. The common thread to all the problems here is you. I like LTT, i like you, but you are coming across as the type of person who wont accept that they are falable and are completely incapable of admitting to your mistakes.
 
You have a choice, be a genuinely trusted media outlet for tech... Or be the "Top Gear" of tech and just be a bunch of clowns who make funny videos tangentially related to tech.

I think the disappointment by the lack of time and rush hasn't really been addressed (other than process takes time, which I articulated in a separate post).

All of these issues seem to boil down to, "we don't have enough time to do everything right all the time" which is an impossible standard but one to strive for.  As of recent, this has become apparent not only to fellow creators, employees and fans, but the fans know the employees know it's a problem.

We're not here to jump on LMG, we're here to help you make better content regardless of how it may seem, We wouldn't be here if its not something we cared about, on wan show this weekend you mentioned wanting to make some sort of fact checking squad, weather that is internal or external it is something that I think is good start. - A passionate LTT fan.

You're putting out content that some people are going to use for large purchases. If your reviews are inaccurate, then they have much less value.
 
You need to be thorough and accurate, especially in benchmarks.
 
When errors are found, there needs to be an injection of voiceover during post.
 
All that energy, and money, you're pumping into the labs project is going to be for naught if your accuracy isn't there.
 
Start slowing down on the content, and do more checking. Steve raised a lot of valid points, I think you should look internally at processes to improve everything.

Not sure where to post this, but I really love PIA. I have a Verizon FiOS Gigabit connection in Pennsylvania, and don't even realize I have PIA running.  It makes no noticeable impact on my speeds.
 
I run an eCommerce business, and I have white-listed my own IP addresses for our administration panel, and just got the 403 Forbidden page because I forgot to disable my VPN.  This means I had PIA running while playing CS:GO, and while downloading a game on steam, and got >200 Mbps d/l, and had no idea it was running.
 
 
 
Bottom line:  As a lurker and subscriber of LTT, I really support your choice to carry PIA as a sponsor.

If you must, you can get an i7 3770 from eBay or something and then get a new graphics card, but a new motherboard and Ryzen will do nicely as well. Don't forget, new Ryzen processors soon, which means current gen prices will drop.

Unfortunately prime only gives you 5GB free for your videos.
Thanks for that PCMag link, iDrive looks like it could be promising