I'm selling my parts off to upgrade my motherboard and CPU. A really good friend of mine has been needing a cheap pc for his daughter so I'm giving him my motherboard and cpu for a cheap price.
The person who the motherboard and CPU is for cares quite a bit about aesthetics and my motherboard (ASUS Maximus VIII Hero) comes with Aura lighting. Says so on the box and their website. I understand that when selling used you shouldn't care about looks as much. But its a friends youngish daughter. Trying to be a good friend you know.
I never really bothered to change the lighting on the motherboard but decided to test it out for my friend. Only to realize that the motherboard is not even recognized by Aura.
So, first, I call Asus and they tell me I have to email their technical support staff.
They tell me that my motherboard does not even support it and in the same email give me some troubleshooting tips .
Anyone else experienced something like this with ASUS support?