Micro Freezing Windows 10?

[Silent Gamer]

Hi, 

For the last month or so I have been using a Dell G7 laptops and I am getting micro freezing when opening up some applications such as chrome. 
I am not sure if this is a driver issue or a windows issues. I have done a bit of googling and nothing that I have found seems to make a difference.

I have found a temporary fix which should not be a permanent option. 
I have to disable the Dedicated graphics chip and re-enable it if I plan to utilise it in a game or any other applications that benefit from the dedicated Chip.

 

I should mention I have updated BIOS, Latest drivers on all components, fresh windows install, different HDD's etc. 

Would anyone happen to have a permanent solution?
 

[Tibon]

I'm guessing this is optimus related issue?

What's your other gpu?

 

I've experienced similar case years ago, while Optimus is still new technology, it turns out to be a defective laptop and it went replaced by manufacturer. It was an asus laptop iirc.

[xAcid9]

Check window event viewer when it happened, probably TDR issue where graphic driver restarted itself.

[Silent Gamer]

22 hours ago, Tibon said:

I'm guessing this is optimus related issue?

What's your other gpu?

 

I've experienced similar case years ago, while Optimus is still new technology, it turns out to be a defective laptop and it went replaced by manufacturer. It was an asus laptop iirc.

8

GTX1060 Max Q with Intel UHD 630
I don't think it's a faulty motherboard as it's my second unit. 

So if it is to do with Optimus, What would you recommend?

[Tibon]

3 minutes ago, Silent Gamer said:

GTX1060 Max Q with Intel UHD 630
I don't think it's a faulty motherboard as it's my second unit. 

So if it is to do with Optimus, What would you recommend?

Try and claim warranty/rma if it's still available. Since you've tried almost all of the troubleshooting options to no avail.

 

[Silent Gamer]

1 hour ago, Tibon said:

Try and claim warranty/rma if it's still available. Since you've tried almost all of the troubleshooting options to no avail.

 

I am on the phone at the moment to them. 
uhm, 

However, I have noticed with at least when it does it with opening chrome. I get this log
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID 
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user DELL-G7\Andrew SID (S-1-5-21-802298440-90083309-1987246732-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.


UPDATE: 

So it looks like windows update "Feature update to Windows 10, version 1803" may have resolved the issue. 
However, I am still interested as to know what the event issue above was trying to tell me. 

Will see how this goes over the next few days.

Edited September 13, 2018 by Silent Gamer
New information about issue