Wrong RAM order in Aura software

[wojtgaw]

I recently bought Asus rog strix z370 and 4 trident z rgb sticks. I went with Asus for it's Aura Sync and here's comes a problem. Let's say RAM sticks are in 1 2 3 4 order, but aura sees them as 3 4 1 2. This means they all flash not in order and every rainbow effect etc. is completly out of synchro. It is not something that completly destroys my build, but it would be better with it working. If anybody of you had this problem, please tell me how to fix it. Oh, and I tried swaping them out

[Oshino Shinobu]

Have you tried moving the sticks around to see if it moves with them? 

 

Seems odd if it's miss-ordering them based on the slots themselves. 

[wojtgaw]

Yes I moved them and nothing has changed

[Oshino Shinobu]

Just now, wojtgaw said:

Yes I moved them and nothing has changed

Do you also have G.Skill's RGB software running? If so, turn it off/uninstall it. 

 

Also, make sure you have the latest version of Aura Sync. Have a look through the downloads pages for other Asus boards too as they may have a newer one listed that isn't on your board's page. It should be universal AFAIK, so it doesn't matter which motherboard download page you get it from. 

[wojtgaw]

Yeah I tried uninstaling and updating all the software.

[Neilgero]

I have the same issues on my x470 CH7 as well. mine goes 3 > 1 > 4 > 2 and its bugging my OCD lol