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Integrated Bluetooth seems broken

Go to solution Solved by light-v,

Solved: I reseated the on-board wireless module and it's now working normally 

After a freeze in the middle of a game session which forced me to hard reset the PC, every time I boot into Windows I get that repeating unplugged USB device sound and I found out it was from the integrated Bluetooth device on my motherboard and I just can't fix it and I already tried to:

  • Reinstall the Bluetooth driver
  • Reinstall the chipset driver
  • Reinstall the graphics driver
  • Disabled the USB host controller (which stops the repeating sound but disable all my USB devices as well and I don't have a PS/2 keyboard and mouse so can't do anything from there) 
  • Rebooted in safe mode where it doesn't make the sound as expected since it's not loaded
  • Ran the windows troubleshooting utility which did absolutely nothing

 

Also in the windows device menu I see the Bluetooth device pop in and out as if Windows is actually trying to plug/unplugg the device. 

 

Also I can't find a way to disable it on a hardware level, the bios doesn't explicitly shows a setting for it

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https://linustechtips.com/topic/913252-integrated-bluetooth-seems-broken/
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2 minutes ago, light-v said:

Yes, says it can't be disabled because it's in use which doesn't make sense

Try to disable it in safe mode as most drivers are disabled by default for safe mode operation. You might also try uninstalling the controller in safe mode including drivers and see if the problem doesn't correct when windows boots up normally and reinstalls the device.

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18 minutes ago, Spyder1384 said:

Try to disable it in safe mode as most drivers are disabled by default for safe mode operation. You might also try uninstalling the controller in safe mode including drivers and see if the problem doesn't correct when windows boots up normally and reinstalls the device.

I stripped away all the other Intel drivers and it's still doing it's thing albeit with a lower frequency 

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2 minutes ago, Spyder1384 said:

 

 

 

Did you try disabling the bluetooth controller completely and check result?

Yes multiples times already... I just performed a system restore which failed stating that my drive might be corrupted which makes sense after the number of BSODs I got from overclocking I'm currently doing a chkdsk and I'll update you with the result 

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1 minute ago, light-v said:

Yes multiples times already... I just performed a system restore which failed stating that my drive might be corrupted which makes sense after the number of BSODs I got from overclocking I'm currently doing a chkdsk and I'll update you with the result 

 

Interesting. Please do update as you've definitely peaked my curiosity.

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50 minutes ago, Spyder1384 said:

 

Interesting. Please do update as you've definitely peaked my curiosity.

Chkdsk did nothing, I'll reinstall Windows if it fails I'll rma the board because at that point I'll consider that a hardware level failure 

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29 minutes ago, light-v said:

Chkdsk did nothing, I'll reinstall Windows if it fails I'll rma the board because at that point I'll consider that a hardware level failure 

 

I'd say that sounds like a fair assessment. I'll keep it in mind though in case I manage to come up with anything else you might want to try.

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