S2716DG problem

|Azureks| · March 9, 2018

Hi,

So i have been using the Dell S2716DG monitor for a about a month, and about half a month ago i realized, that it some times have a vertical line down the middel, where the pixels that should be there, are moved to the far left of the screen.

This happens fairly often, but i see no system of when it is happening.

The only things i have been able to spot is that it occurs mostly while watching YouTube and right before it happens the screen flash black. It can be temporarily fixed by turning the monitor off an on, but i would rather fix the issue for good.

Is the monitor defect? should i send it back and get a new? or is there a solution?

If needed here is some infomation

- Display Port is used

- MSI 1070

In advance thank you for helping, Kevin.

sazrocks · March 9, 2018

What displayport cable are you using? How long is it? Is it running next to many other cables? Is it damaged?

|Azureks| · March 9, 2018

Just now, sazrocks said:

What displayport cable are you using? How long is it? Is it running next to many other cables? Is it damaged?

I am using the displayport it comes with, it is running next to other cables, and no, its not damaged

sazrocks · March 9, 2018

1 minute ago, |Azureks| said:

I am using the displayport it comes with, it is running next to other cables, and no, its not damaged

Try isolating the cable from the others. It's possible the interference is too great. Otherwise, do you have a different cable you can try?

|Azureks| · March 9, 2018

2 minutes ago, sazrocks said:

Try isolating the cable from the others. It's possible the interference is too great. Otherwise, do you have a different cable you can try?

I have tried isolating the cable a bit, its my only displayport cable, ill see if the isolation works and report back later, if not i perhaps will try to buy a new cable.

Thanks for the help, much appreciated ^^