B.S.O.D. problems

[Exceef]

So for the past week my laptop has been giving me the blue screen of screen of death  every time i use my laptop while charging, but when the charger is unplugged my laptop is working fine. I need help. I don't know how to fix this.

• OS - Windows 10 Home
• x64
• Original OS- Windows 10 OEM
• Currently retail version of windows is installed
• 3 months
• Was reinstalled exactly two weeks from Jan 2
• Intel Core i7-7700HQ
• Geforce Gtx 1050 ti laptop version
• Asus
• FX553VE-DM158T
• Laptop

 

SysnativeFileCollectionApp.zip

[DeathFromAbove98]

When it comes up with the blue screen it should display an error code. What is it?

 

[Exceef]

1 minute ago, DeathFromAbove98 said:

When it comes up with the blue screen it should display an error code. What is it?

 

Driver_Power_State_Failure

 

[johnukguy]

Do you have another charger that you can try with the laptop?

[Exceef]

1 hour ago, johnukguy said:

Do you have another charger that you can try with the laptop?

Nope

[johnukguy]

I'd suggest then maybe trying to get it tested at a store near you that will have another charger.

[Ace McPlane]

6 hours ago, Exceef said:

So for the past week my laptop has been giving me the blue screen of screen of death  every time i use my laptop while charging, but when the charger is unplugged my laptop is working fine. I need help. I don't know how to fix this.

• OS - Windows 10 Home
• x64
• Original OS- Windows 10 OEM
• Currently retail version of windows is installed
• 3 months
• Was reinstalled exactly two weeks from Jan 2
• Intel Core i7-7700HQ
• Geforce Gtx 1050 ti laptop version
• Asus
• FX553VE-DM158T
• Laptop

 

SysnativeFileCollectionApp.zip

My first guess is that there's something wrong with a driver.

https://www.computerhope.com/issues/ch001152.htm