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Brand new graphics card isn’t being detected by my pc

Devin H

I just purchased a brand new gpu - msi 1060 6gb oc edition -  and I put in my rig wired everything up correctly and had no post from the gpu but integrated graphics worked. I remounted the gpu several times and made sure it was seated correctly but still had the same result every time. If someone could help me out here I’m at my extent of troubleshooting.

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Sounds patronizing but did you plug in the 6 pin power connector. It is easy to over look.  

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Some motherboards actually have a setting in BIOS to use the built in GPU or external Graphics Card.  Check your BIOS to see if you need to change it there.

Main Rig:

Case: Lian Li Lancool Mesh RGB

CPU: Ryzen 5 3600 

Cooler: CoolerMaster MasterLiquid 240

MB: MSI B550 Gaming Pro Carbon 

Ram: Gskill DDR4 3600 x 32GB 

GPU: Asus Arez Strix Vega 64 OC

PS: Seasonic FOCUS Gold Plus Series SSR-750FX

SSD1: Crucial P1 1TB NVME

SSD2: Adata SU800 512gb M.2 Sata

HDD: Hitatchi 2tb 7200RPM + 3x 2TB WD Passport USB 3.0

Monitors: AOC C24G1

Keyboard: Cheap Blue Knockoff Mechanical

Mouse: Uhuru Gaming Mouse
OS: Pop! 21.04



Current Vintage Equipment:  Please ask me about it, I love to talk old tech!
IBM Thinkpad 390, IBM Aptiva A12, IBM PS/2 Model 25-004.  Compaq Contura 4/25C, Presario 7596
Asus P5A-B Socket 7 Box, Tandy 1000RLX-HD "B" & 1200-2FD, VIC20, Zenith ZFL-181-93, Packard Bell 300SX.

Apple II/gs, Mac Plus x2, Mac SE x2, Performa 450

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27 minutes ago, lefudgelover666 said:

brand new doesnt always mean working, if you can, test it on another pc

 

doa gpus arent that uncommon

I had a 1050ti in my rig before this card that was working fine but that card likewise does not work. Never had these problems before windows 10.

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27 minutes ago, Cavecoding said:

Sounds patronizing but did you plug in the 6 pin power connector. It is easy to over look.  

No worries but I do have it plugged in

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21 minutes ago, zombienerd said:

Some motherboards actually have a setting in BIOS to use the built in GPU or external Graphics Card.  Check your BIOS to see if you need to change it there.

I have been in the bios and set the pcie as the primary video output 

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When you get to windows, does it show up in the Device Manager as being detected?

Main Rig:

Case: Lian Li Lancool Mesh RGB

CPU: Ryzen 5 3600 

Cooler: CoolerMaster MasterLiquid 240

MB: MSI B550 Gaming Pro Carbon 

Ram: Gskill DDR4 3600 x 32GB 

GPU: Asus Arez Strix Vega 64 OC

PS: Seasonic FOCUS Gold Plus Series SSR-750FX

SSD1: Crucial P1 1TB NVME

SSD2: Adata SU800 512gb M.2 Sata

HDD: Hitatchi 2tb 7200RPM + 3x 2TB WD Passport USB 3.0

Monitors: AOC C24G1

Keyboard: Cheap Blue Knockoff Mechanical

Mouse: Uhuru Gaming Mouse
OS: Pop! 21.04



Current Vintage Equipment:  Please ask me about it, I love to talk old tech!
IBM Thinkpad 390, IBM Aptiva A12, IBM PS/2 Model 25-004.  Compaq Contura 4/25C, Presario 7596
Asus P5A-B Socket 7 Box, Tandy 1000RLX-HD "B" & 1200-2FD, VIC20, Zenith ZFL-181-93, Packard Bell 300SX.

Apple II/gs, Mac Plus x2, Mac SE x2, Performa 450

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neither of my two gpus show up in my device manager, they also dont show up in my system info

 

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18 minutes ago, zombienerd said:

When you get to windows, does it show up in the Device Manager as being detected?

neither of my two gpus show up in my device manager, they also dont show up in my system info

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12 minutes ago, Devin H said:

neither of my two gpus show up in my device manager, they also dont show up in my system info

If you are trying two GPUs, one confirmed to be working, and neither are being detected it's likely the PCIE slot. Try another one, most ATX motherboards have 2.


Main System: EVGA GTX 1080 SC, i7 8700, 16GB DDR4 Corsair LPX 3000mhz CL15, Asus Z370 Prime A, Noctua NH D15, EVGA GQ 650W, Fractal Design Define R5, 2TB Seagate Barracuda, 500gb Samsung 850 Evo
Secondary System: EVGA GTX 780ti SC, i5 3570k @ 4.5ghz, 16gb DDR3 1600mhz, MSI Z77 G43, Noctua NH D15, EVGA GQ 650W, Fractal Design Define R4, 3TB WD Caviar Blue, 250gb Samsung 850 Evo
 
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17 minutes ago, Zeitec said:

If you are trying two GPUs, one confirmed to be working, and neither are being detected it's likely the PCIE slot. Try another one, most ATX motherboards have 2.

I tried the second pci like you said but still nothing

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Uninstall old GeForce graphics driver and download, install the newest, happaned to me aswell.

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2 minutes ago, GitGud said:

Uninstall old GeForce graphics driver and download, install the newest, happaned to me aswell.

I had no previous drivers installed as I did a fresh wipe of my hdd

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Just now, Devin H said:

I had no previous drivers installed as I did a fresh wipe of my hdd

So you installed fresh driver or not upon booting up with your new GPU ?

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Currently my card isn’t even being recognized by the system nor is my old one which I had working previously 

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4 minutes ago, GitGud said:

So you installed fresh driver or not upon booting up with your new GPU ?

Currently my card isn’t even being recognized by the system nor is my old one which I had working previously 

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