RAID drives disappeared!

[dprosk]

Greetings -

 

I am a newbie so please have extra patience!  I am using a high-ish end gaming build for photo and video editing.  The build was done by my son and his friend, but I did watch, so I am not 100% clueless.  :-)  I have an SSD boot drive and two 3TB mechanical drives in RAID1 configuration using hardware RAID.  The problem is that a couple of days ago the D: drive (the RAID array) was simply not there.  I'm sure all the files are there, but not being able to access them is, ahem, an obstacle!  I am running Windows 10.  Full hardware specs below.  I have tried the obvious poking around in the RAID configuration settings in the bios, but have not found anything.  Disks are recognized there and show "online", but also "disabled" which I don't understand.  When I enable one, the other greys out.  When I exit the bios are reboot after enabling one, there is no change.  When I go back into the bios again, both show up as disabled.  Attached a couple of screen shots.

 

HELP!  

 

MSI X370 GAMING PRO CARBON Amd Ryzen X370 Ddr4 Vr Ready Hdmi Usb 3 Atx Gaming Motherboard

AMD Ryzen 7 1700X Processor

EVGA GeForce GTX 1070 SC2 GAMING, 8GB GDDR5

G.SKILL 16GB(2 x 8GB) TridentZ Series

Corsair RMx Series, RM750x, 750W, Fully Modular Power Supply, 80 PLUS

2 of Seagate 3TB BarraCuda SATA 6Gb/s 64MB Cache 3.5-Inch Internal Hard Drive 

Samsung 960 EVO Series - 500GB NVMe - M.2 Internal SSD

Corsair Hydro Series H100i v2 Extreme Performance Liquid CPU Cooler

Corsair Obsidian Series Black 450D High Airflow Mid-Tower

BenQ BL2711U 27-Inch IPS 4K Monitor

 

 

[Streetguru]

4 minutes ago, dprosk said:

3TB mechanical drives in RAID0 configuration using hardware RAID

Why?

Seagate 3TB drives have pretty decently high failure rates. Had one randomly die on me for no reason.

 

In any case if your Data is important turn off the PC, and pull out the credit card and just pay for data recovery from one of the big places.

[Oshino Shinobu]

3 minutes ago, Streetguru said:

Seagate 3TB drives have pretty decently high failure rates

The ST3000DM001 had that issue, the ST3000DM008 has (or at least, linked to) does not have that issue. They had one 3TB model that had issues, doesn't mean all their 3TB drives are suddenly bad too. 

[dprosk]

I FIXED IT!

 

I know most people may say, "D'uh", but the fix was to apply the latest motherboard bios flash.  I have no idea why this was needed since there was no indication of change in this area, but updating and then turning the RAID off and on seemed to bring it back to normal.

 

There were no 3TB drive failures or anything and all data was intact.  This was a RAID configuration / setting problem from the get-go, but I am relieved to have it working again.

[Streetguru]

4 hours ago, dprosk said:

 

Seems like that would break it more, maybe the bios flash reset all the settings if you hadn't tried that before?