External drive isnt working

[TheMartineZ]

Hi guys

i ve got a problem with Toshiba 500GB External 3.0 drive. I have important photos and files on it. Im trying to get everything on my HDD but it goes really really slow and now i cant even open it cuz PC sees it but i cant open it. Maybe it was plugged of while it was working. I need a program or something to get everything on my harddrive and then i ll just format it and hopefully it ll work. Let me know What do you think.

Thanks 

[themctipers]

run crystal disk info to see if the drive is dying.

if it is, you are screwed.. 

[KenjiUmino]

13 minutes ago, TheMartineZ said:

I need a program or something to get everything on my harddrive and then i ll just format it and hopefully it ll work.

you could take the usb case apart, take out the HDD, install it in your computer like a regluar HDD and cross your fingers that the file system isn't borked already. 

 

installing it directly to a SATA port on the mainboard is the most stable connection - and you want a stable connection when you pull important stuff off a drive or working the drive with rescue software if the file system is borked.

 

once you got your data back, check the drive with crystaldiskinfo like @themctipers already suggested to see if it has a lot of bad sectors.

 

it's not even worth formatting a drive to use it further when it is on it's last leg already. 

[TheMartineZ]

2 minutes ago, KenjiUmino said:

you could take the usb case apart, take out the HDD, install it in your computer like a regluar HDD

How to do that? 

[KenjiUmino]

Just now, TheMartineZ said:

How to do that? 

have you ever installed a HDD or SSD in a computer ?

[TheMartineZ]

1 minute ago, KenjiUmino said:

have you ever installed a HDD or SSD in a computer ?

Yeah sure

[KenjiUmino]

Just now, TheMartineZ said:

Yeah sure

then it should be easy to do. 

 

just take a screwdriver and disassemble the usb HDD case until you can pull the the HDD out of the case, then open your computer case, and install the drive there.