Im having issues with my pc

[Christian moreno]

So my issue is my storage.My 1 tb always goes to 100% while my ssd acts fine.When i want to start a game the browser either crashes or the game.I dont know what is wrong with my pc so can anyone explain what i can do to fix it?

[Zando_]

How old and what RPM is your 1TB drive? And what gen SATA port are you using on your mobo?

[DaShesano]

Try flashing your OS or running USB based Ubuntu and see if the problem persists. If it does then you probably have a problem with your OS, if it doesn't then you have a problem with your drive.

[Christian moreno]

7 minutes ago, Zando Bob said:

How old and what RPM is your 1TB drive? And what gen SATA port are you using on your mobo?

My driver is a HGST HTS721010A9E630 

 

[Zando_]

1 minute ago, Christian moreno said:

My driver is a HGST HTS721010A9E630 and my 

 

Hmmm. Is your PC a desktop, or laptop? And I'd recommend checking for a BIOS update, or firmware update for the drive (some have it, some don't), and if that doesn't work, RMA it or get a new drive and see if it has the same issue. 

[Christian moreno]

Just now, Zando Bob said:

Hmmm. Is your PC a desktop, or laptop? And I'd recommend checking for a BIOS update, or firmware update for the drive (some have it, some don't), and if that doesn't work, RMA it or get a new drive and see if it has the same issue. 

i have a laptop it is MSI

[Christian moreno]

Oh and another thing thats happens to my pc when i open my files explorer or anything like that it crashes too

[Zando_]

7 minutes ago, DaShesano said:

Try flashing your OS or running USB based Ubuntu and see if the problem persists. If it does then you probably have a problem with your OS, if it doesn't then you have a problem with your drive.

@Christian moreno, I'd try this. 

[Christian moreno]

Disk 0 (F:)

    HGST HTS721010A9E630

    Capacity:    932 GB
    Formatted:    932 GB
    System disk:    No
    Page file:    No

    Read speed    0 KB/s
    Write speed    0 KB/s
    Active time    100%
    Average response time    0 ms

 

well this is what is happening right now with my laptop

[Zando_]

10 hours ago, Christian moreno said:

Disk 0 (F:)

    HGST HTS721010A9E630

    Capacity:    932 GB
    Formatted:    932 GB
    System disk:    No
    Page file:    No

    Read speed    0 KB/s
    Write speed    0 KB/s
    Active time    100%
    Average response time    0 ms

 

well this is what is happening right now with my laptop

Can you RMA the drive/laptop, or just replace the drive? It should only be about $50-60 if you want a 7200RPM spinning drive with the same capacity. 

[NinJake]

Before RMA or anything, use CrystalDiskInfo S.M.A.R.T. test for your HDD to see if anything is wrong.