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I bought a refurbished MSI GE62 around December from an Amazon seller. I did open it up to change the hdd to a ssd I had laying around so the factory void sticker is broken. However lately I started to notice a few stuck pixels. Then a few more dead pixels. Then a black vertical striped line. Around the top there's some more dead pixels that look like a small galaxy. And today another vertical stripe appeared, but this time blue.

I would try to send an rma request and see if they'd take it but there rma website has no option for laptops. Is it stuck this way or would they possibly take an rma?

I've tried massaging the screen and it works in some areas. But not all. And Jscreenfix isn't working at all so far. In fact massaging the screen sometimes temporarily makes more dead pixels and even vertical stripes.

 

I attached a crappy photo of the stripes below in the spoiler.

 

Spoiler

4038438128701269908-account_id=1.jpg

 

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