XFX RX 480 problems?

[speneli]

I've recently gotten the XFX 4GB RX 480 in the mail. I was super excited when I opened the box and slotted it into my motherboard. I installed the latest drivers AMD had to offer and opened up Diablo 3, a typically not very demanding game, and as soon as it loaded to my character list my computer crashed. My screen went grey and I got a very nasty mid pitched hum. To my knowledge my BIOS and all other drivers are up to date. With this being my first build i'm not sure what could have gone wrong. After spending 5+ hours reading and trial and error i finally decided to break down and ask the community.

 

System specs

Motherboard: Gigabyte Z270X - Gaming K5

CPU: Intel 7700k

OS: Windows home edition

RAM: 16gb 3000mhz Corsair

GPU: XFX RX480 GTR 4gb

PSU: EVGA 850w fully modular

[Guest]

Is this a new pc or an upgrade? 

Try removing drivers with DDU from Guru3d http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

And try again

[speneli]

Alright rebooted in safe mode and used DDU rebooted the computer again and installed the drivers tried to open a game and it crashed within 15 seconds. I can't even boot my computer now because my gpu is so hot, I have green lines appearing on my screen. Then I get an error called atikmpag. It crashes and I get BSOD Then my computer tries to reboot. @deXxterlab97

[Guest]

14 minutes ago, speneli said:

Alright rebooted in safe mode and used DDU rebooted the computer again and installed the drivers tried to open a game and it crashed within 15 seconds. I can't even boot my computer now because my gpu is so hot, I have green lines appearing on my screen. Then I get an error called atikmpag. It crashes and I get BSOD Then my computer tries to reboot. @deXxterlab97

Try this? http://support.amd.com/en-us/kb-articles/Pages/737-27116RadeonSeries-ATIKMDAGhasstoppedrespondingerrormessages.aspx

 

What PSU BTW 

[speneli]

https://www.newegg.com/Product/Product.aspx?Item=N82E16817438018

That is the PSU i'm using on the computer @deXxterlab97

[Guest]

1 minute ago, speneli said:

https://www.newegg.com/Product/Product.aspx?Item=N82E16817438018

That is the PSU i'm using on the computer @deXxterlab97

Guess you will have to RMA most likely 

[Energycore]

1 hour ago, speneli said:

I've recently gotten the XFX 4GB RX 480 in the mail. I was super excited when I opened the box and slotted it into my motherboard. I installed the latest drivers AMD had to offer and opened up Diablo 3, a typically not very demanding game, and as soon as it loaded to my character list my computer crashed. My screen went grey and I got a very nasty mid pitched hum. To my knowledge my BIOS and all other drivers are up to date. With this being my first build i'm not sure what could have gone wrong. After spending 5+ hours reading and trial and error i finally decided to break down and ask the community.

 

System specs

Motherboard: Gigabyte Z270X - Gaming K5

CPU: Intel 7700k

OS: Windows home edition

RAM: 16gb 3000mhz Corsair

GPU: XFX RX480 GTR 4gb

PSU: EVGA 850w fully modular

Sounds like something you should contact XFX over. You do have your GPU power connector connected to the PSU?

 

XFX will likely just send you a replacement.