Windows 10 Enterprise 64x error explorer.exe randomly

[Desmond_Verheiden]

Dear All Member i have problem and i can fix it i try search code error but nothing one fixed it please help

i'm install fresh Windows 10 Anniversary Version 1607 ( Build 14393.576 ) 

but i always have same crash on windows explorer.exe

this is my log

 

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Application Error" />

  <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2017-01-08T14:37:59.351295200Z" />

  <EventRecordID>1313</EventRecordID>

  <Channel>Application</Channel>

  <Computer>Desmond-Desktop</Computer>

  <Security />

  </System>

- <EventData>

  <Data>Explorer.EXE</Data>

  <Data>6.2.14393.479</Data>

  <Data>58258a90</Data>

  <Data>UIRibbon.dll</Data>

  <Data>6.2.14393.0</Data>

  <Data>578998a5</Data>

  <Data>c0000005</Data>

  <Data>00000000000ec3fc</Data>

  </EventData>

  </Event>

Faulting application name: Explorer.EXE, version: 6.2.14393.479, time stamp: 0x58258a90
Faulting module name: UIRibbon.dll, version: 6.2.14393.0, time stamp: 0x578998a5
Exception code: 0xc0000005
Fault offset: 0x00000000000ec3fc
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Faulting package full name: %14
Faulting package-relative application ID: %15

 

Can anyone give me advice please help me pleasee

[Desmond_Verheiden]

22 hours ago, gabrielcarvfer said:

Try "sfc /scannow" and "Dism /Online /Cleanup-Image /RestoreHealth"

thank for the last someone answere i have do thats sir but still same crash

what this because motherboard ?

i use asus sabertooth 990fx r2.0 with AMD FX 8350 without  overclocking

my ram is 8 gb

my vga is r9 280x

my psu is corsair AX 760 i

can cause motherboard fault ?

please advice

[Desmond_Verheiden]

6 minutes ago, gabrielcarvfer said:

Do you have any external drives? There's an old thread about the same problem, and it was "fixed" by removing the external drive.

1 hardrive 1 tb wdc and 2 hardrive seagate and hitachi im not yet use SSD
but i have try release 1 by 1 hardrive and but still same

the crash come when i have change view ex to list thumbnail etc

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

[Desmond_Verheiden]

and i have this when CHKDSK

 

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

 

C:\Windows\system32>chkdsk
The type of the file system is NTFS.

WARNING!  /F parameter not specified.
Running CHKDSK in read-only mode.

 

Stage 1: Examining basic file system structure ...
  164352 file records processed.
File verification completed.
  5834 large file records processed.
  0 bad file records processed.

Stage 2: Examining file name linkage ...
  224792 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered to lost and found.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
  30221 data files processed.
CHKDSK is verifying Usn Journal...
  35284184 USN bytes processed.
Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

 209442815 KB total disk space.
  25806704 KB in 112047 files.
     83728 KB in 30222 indexes.
         0 KB in bad sectors.
    273311 KB in use by the system.
     65536 KB occupied by the log file.
 183279072 KB available on disk.

      4096 bytes in each allocation unit.
  52360703 total allocation units on disk.
  45819768 allocation units available on disk.