Razer Synapse resets mouse pointer settings

[Roba400]

Hi all, 

 

I'm having some problems with my mouse settings and Razer Synapse.

 

I have the Razer Orochi mouse, for my laptop. I really like the mouse but because of it's small size I have to use the Razer Synapse software to disable the side buttons because my finger kept knocking the sensitivity up and down.

 

The problem is every time Razer Synapse starts on my laptop it resets the mouse pointer settings. When I got the laptop the mouse sensitivity setting was on the highest point of the sensitivity slider - this is fine for the trackpad but makes the mouse feel unruly. After getting the Orochi, I found that changing the sensitivity in mouse settings down to 6 made the mouse feel a lot better to use. But on every reboot the mouse settings go back to the fastest setting. I quickly opened the mouse settings before Razer Synapse loaded and it was still at 6 from the last time I changed it, but as soon as Synapse loaded it reverted back to the highest sensitivity setting.

 

Has anyone else experienced this?

 

Best, Rob

[minecraftyeet1]

18 hours ago, Roba400 said:

Hi all, 

 

I'm having some problems with my mouse settings and Razer Synapse.

 

I have the Razer Orochi mouse, for my laptop. I really like the mouse but because of it's small size I have to use the Razer Synapse software to disable the side buttons because my finger kept knocking the sensitivity up and down.

 

The problem is every time Razer Synapse starts on my laptop it resets the mouse pointer settings. When I got the laptop the mouse sensitivity setting was on the highest point of the sensitivity slider - this is fine for the trackpad but makes the mouse feel unruly. After getting the Orochi, I found that changing the sensitivity in mouse settings down to 6 made the mouse feel a lot better to use. But on every reboot the mouse settings go back to the fastest setting. I quickly opened the mouse settings before Razer Synapse loaded and it was still at 6 from the last time I changed it, but as soon as Synapse loaded it reverted back to the highest sensitivity setting.

 

Has anyone else experienced this?

 

Best, Rob

Try and remove the button from the mouse as a last resort, but what I would do is to do just that. Cause I don't have any other ideas atm

[Roba400]

6 hours ago, I Need A PC Build ASAP said:

Try and remove the button from the mouse as a last resort, but what I would do is to do just that. Cause I don't have any other ideas atm

Thanks, I don't really want to remove the buttons just in case I wanted to use them for DPI sensitivity or another function...

 

I tried leaving the mouse pointer sensitity slider all the way to the right, and decreasing dpi sensitivity in Razer Synapse... It felt OK on the desktop, but testing the mouse with Overwatch the sensitivity felt to low for me to play comfortably.

 

I've seen issues with windows 10 and mouse settings being reset, but I don't think its the issue... They said to change some registry entries under synaptics touchpad. My laptop has an elan trackpad... As I say the settings do stick, but revert back as soon as Razer Synapse loads. I looked in the registry for Razer, but I couldn't find anything that could help, so I just left it alone. 

 

I guess it must be some kind of conflict with windows and Razer and/or the trackpad. Seems silly that Razer's software would reset the mouse settings. I guess I'll have to contact them.

 

Thanks, Rob