Should i send it back?

[Tylerr]

I just bought a 3tb seagate hdd and it arrived yesterday. I started to do some tests on it but it keeps failing the Short DST using Seatools.

 

heres the Smart info

http://pastebin.com/raw/xq0T4U1V

 

Drive seems fine otherwise, windows disk check reported no problems and i did a full format too.

[thekeemo]

I would ask seagate.

[Tylerr]

10 minutes ago, thekeemo said:

I would ask seagate.

ask them what?

[nickspacemonkey]

2 minutes ago, Tylerr said:

ask them what?

These are the Short DST tests i have done. Is this ok?

 

(It's ok)

[thekeemo]

6 minutes ago, Tylerr said:

ask them what?

If you should have it exchanged

[Tylerr]

5 minutes ago, thekeemo said:

If you should have it exchanged

its not in warranty from them anymore, will they still help?

[thekeemo]

1 minute ago, Tylerr said:

its not in warranty from them anymore, will they still help?

If you just got it how is it out of warranty?

[Tylerr]

6 minutes ago, thekeemo said:

If you just got it how is it out of warranty?

 

i got a 1 year warranty from a different store.

[thekeemo]

15 minutes ago, Tylerr said:

 

i got a 1 year warranty from a different store.

How does that happen..

You buy something. Date on receipt starts 5 year warranty countdown for Seagate and whatever warranty your retailer gives you.

[Tylerr]

34 minutes ago, thekeemo said:

How does that happen..

You buy something. Date on receipt starts 5 year warranty countdown for Seagate and whatever warranty your retailer gives you.

 

idk, it is what it is..

[Captain_WD]

On 11.06.2016 г. at 10:01 PM, Tylerr said:

~snip~

Hi

 

I would contact the Manufacturer's support directly and ask if it's a good idea to exchange the drive if it's failing that particular test. 

The raw values of the S.M.A.R.T. status don't show anything that should concern you, but manufacturers have internal values in the S.M.A.R.T. status that show additional data which may be important and if that test is getting such info it may be an indication for a defective drive. 

 

If the drive is under warranty the easiest thing that would get this off your head would be to simply swap the drive for a replacement. 

 

Captain_WD.