New Build GPU Fan Non-Functioning

[Cyberwolf33]

(This is a GPU issue, just some background) 

 

Having some issues with my new build, specs are as follows

 

i5-4690K (Coolermaster 212EVO)

MSI Z97 PCMATE Board

NZXT. S340 Case

16GB HyperX Fury

1 TB Seagate HDD 

EVGA SuperNOVA 850W PSU

 

Card I'm having issues with: AMD HD Radeon 7700 

This is NOT the planned card for the build, that's an aftermarket 1070 in a few weeks. Started the build and wanted to get it totally prepped before the GPU came since my old PC was dying. 

 

When I start the comp, 7700 fan spins but eventually stops, even under load it won't start again. Attempted to force fan to run using MSI Afterburner, no luck. The card gives display output and can be under or over locked without issue, but without the fan it quickly gets to 80C and beyond on any intensive software. 

 

On the old board, the fan works fine. It's the board of an Inspiron 660S, no known name or anything. 

 

The fan free spins just fine, replaced the thermal paste and rebooked all connectors, seemed like no physical issues. 

 

Unsure what of these three possible issues it is, or any combination of

 

1.) Card is getting old and going to die soon, functionality on old

MOBO is luck

 

2.) Card doesn't recognize the new board, even with driver updates from AMD and MSI

 

3.) PCI-Ex16 3.0 and 2.0 slot aren't fully functional. (Have tried both, same issue), RMA necessary.

[HPWebcamAble]

Does it have a PCIe power plug and is that plugged into your PSU?

[Cyberwolf33]

There's no PSU based power plug on the card, fan plugs directly into the card itself with a small 2 pin connector (will show a photo when I get home)

[HPWebcamAble]

32 minutes ago, Cyberwolf33 said:

There's no PSU based power plug on the card, fan plugs directly into the card itself with a small 2 pin connector (will show a photo when I get home)

I meant the GPU itself. I'm sure the fan plugs into the GPU, but does the GPU have a PCIE power connector? Are you sure?

[Cyberwolf33]

1 hour ago, HPWebcamAble said:

I meant the GPU itself. I'm sure the fan plugs into the GPU, but does the GPU have a PCIE power connector? Are you sure?

Throwing up some pictures, video, and audio to give you a better idea. First is a picture of the 7700 in the Inspiron case, fan running fine.

 

After that, some audio of me turning the 7700 fan from 100%->25% in Afterburner in the old computer. Noticeable audio change is the fan.

 

Other video is a showing of the entire 7700, no PCI-E power plug anywhere on the card, recently cleaned of dust. Also cleaned both PCI-E sockets, neither still work. Fan -ocasionally- runs, but it's seemingly random.

 

Lastly, picture of fan forced to 100% in MSI afterburner but still not running.

 

Hopefully this gives a clear idea of the issue

 

7700Appearance.mp4

FanAudio.mp4

[HPWebcamAble]

Do you know which 7700 you have? Look around the physical card and maybe check something like CPU Z

[Cyberwolf33]

Whoops. Visontek is the subvendor, but they haven't replied to questions I've sent in the past