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Hard Drive not found?

TGROBBO
By TGROBBO
in Troubleshooting
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I have had this problem for a while and posted on several forums to try and solve the issue. Basically my 1TB WD Blue HDD doesn't show up at all in disk management. I have tried activating and deactivating the drive in BIOS but to no avail. This device definitely boots with the system. But here's the weird part, I can see the drive in Device manager. It appears under Disk Drives and has the product name WDC WD10EZEX-00WN4A0. I have taken a few screen-shots to show what i mean.

http://s393.photobucket.com/user/TGROBBO/media/Screenshot%202_zpsg3yedxgd.png.html 

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36 minutes ago, Reece Leu said:

Does it do this with other systems? if yes - bad drive!

I cant test it on other systems (this is my first build)

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1 minute ago, TGROBBO said:

I cant test it on other systems (this is my first build)

Try a different SATA port, and a different SATA cable. If it's still not working I would just say it's a bad drive.

blackshades on

 

 

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Just now, Reece Leu said:

Try a different SATA port, and a different SATA cable. If it's still not working I would just say it's a bad drive.

ok will do. Stuck with an English essay for now...

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55 minutes ago, Reece Leu said:

Try a different SATA port, and a different SATA cable. If it's still not working I would just say it's a bad drive.

Just realised it can't be the SATA cable/port as my BIOS picks up the drive fine and from the SATA port it is plugged into.

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1 minute ago, TGROBBO said:

Just realised it can't be the SATA cable/port as my BIOS picks up the drive fine and from the SATA port it is plugged into.

Would still suggest trying it in case a pin is bent or something. I really don't think it's a software issue.

blackshades on

 

 

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A possibility is that theres something wrong with the power delivery to the drive. try a different sata power plug along with a different sata port

CPU: AMD FX8350 @4.4GHz | MOBO: ASUS Sabertooth 990FX R2.0, 990FX chipset | RAM: 16GB (4x4) dual channel Patriot Xtreme series DDR3 @1866MHz @1.65V | GPU: Asus Radeon R9 Fury Strix| PSU: Corsair AX860i 860 watt | CPU cooling: Noctua NH-D15S + additional Noctua NF-F12 | Case:Corsair C70 Black | Storage: 3x 128GB Samsung 840 pro SSDs; 1 for the OS, 2 in RAID 0 for games. 3x WD Red 3TB HDDs in raid 5 for bulk storage | Displays: 1x Dell 3007WFP 30 inch 2560x1600 IPS LCD. 1x I-Inc IH253DPB 25 inch 1920x1080 TN LCD | Keyboard: Corsair K70 with Cherry MX brown switches + Blue LED backlight | Headphones: Sennheiser HD 280 Pro | Mouse: Logitech G600 @1100 DPI | OS: Win 10 Pro 64 bit | 

Mfg/model number: Clevo/W355SSQ | CPU: Intel i7 4710MQ @3.5GHz  | MOBO: W35xSS_370SS, HM87 Chipset | RAM: 16GB (2x8) dual channel Crucial Ballistix DDR3 @1866MHz | GPU: GTX860m 2GB Gddr5 | Battery: 76,960mW/h 8 Cell battery, 3 Hrs full on a full charge | Storage: 1x 128GB Samsung 840 pro SSD for the OS. 1x WD Red 1TB HDD For storage and games | Displays: 1x 15.6" 1080p LCD | Keyboard: Full 103 key back-lit keyboard | Mouse: Logitech M510 | OS: Win 10 Pro 64 bit |

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Just now, Paul_VB said:

A possibility is that theres something wrong with the power delivery to the drive. try a different sata power plug along with a different sata port

really? but if that was the problem would the drive show up at all?

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2 minutes ago, TGROBBO said:

really? but if that was the problem would the drive show up at all?

probably, but it dosnt hurt to try it. 

 

another thing i just though of is that the drive could be dead. DOes the drive spin up or are there any clicking/beeping noises?

CPU: AMD FX8350 @4.4GHz | MOBO: ASUS Sabertooth 990FX R2.0, 990FX chipset | RAM: 16GB (4x4) dual channel Patriot Xtreme series DDR3 @1866MHz @1.65V | GPU: Asus Radeon R9 Fury Strix| PSU: Corsair AX860i 860 watt | CPU cooling: Noctua NH-D15S + additional Noctua NF-F12 | Case:Corsair C70 Black | Storage: 3x 128GB Samsung 840 pro SSDs; 1 for the OS, 2 in RAID 0 for games. 3x WD Red 3TB HDDs in raid 5 for bulk storage | Displays: 1x Dell 3007WFP 30 inch 2560x1600 IPS LCD. 1x I-Inc IH253DPB 25 inch 1920x1080 TN LCD | Keyboard: Corsair K70 with Cherry MX brown switches + Blue LED backlight | Headphones: Sennheiser HD 280 Pro | Mouse: Logitech G600 @1100 DPI | OS: Win 10 Pro 64 bit | 

Mfg/model number: Clevo/W355SSQ | CPU: Intel i7 4710MQ @3.5GHz  | MOBO: W35xSS_370SS, HM87 Chipset | RAM: 16GB (2x8) dual channel Crucial Ballistix DDR3 @1866MHz | GPU: GTX860m 2GB Gddr5 | Battery: 76,960mW/h 8 Cell battery, 3 Hrs full on a full charge | Storage: 1x 128GB Samsung 840 pro SSD for the OS. 1x WD Red 1TB HDD For storage and games | Displays: 1x 15.6" 1080p LCD | Keyboard: Full 103 key back-lit keyboard | Mouse: Logitech M510 | OS: Win 10 Pro 64 bit |

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Just now, Paul_VB said:

probably, but it dosnt hurt to try it. 

 

another thing i just though of is that the drive could be dead. DOes the drive spin up or are there any clicking/beeping noises?

as i said in the post the drive does boot with the system and it does appear in device manager but not in disk management

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10 minutes ago, TGROBBO said:

as i said in the post the drive does boot with the system and it does appear in device manager but not in disk management

Just to be certain though, it is spinning up, correct? 

CPU: AMD FX8350 @4.4GHz | MOBO: ASUS Sabertooth 990FX R2.0, 990FX chipset | RAM: 16GB (4x4) dual channel Patriot Xtreme series DDR3 @1866MHz @1.65V | GPU: Asus Radeon R9 Fury Strix| PSU: Corsair AX860i 860 watt | CPU cooling: Noctua NH-D15S + additional Noctua NF-F12 | Case:Corsair C70 Black | Storage: 3x 128GB Samsung 840 pro SSDs; 1 for the OS, 2 in RAID 0 for games. 3x WD Red 3TB HDDs in raid 5 for bulk storage | Displays: 1x Dell 3007WFP 30 inch 2560x1600 IPS LCD. 1x I-Inc IH253DPB 25 inch 1920x1080 TN LCD | Keyboard: Corsair K70 with Cherry MX brown switches + Blue LED backlight | Headphones: Sennheiser HD 280 Pro | Mouse: Logitech G600 @1100 DPI | OS: Win 10 Pro 64 bit | 

Mfg/model number: Clevo/W355SSQ | CPU: Intel i7 4710MQ @3.5GHz  | MOBO: W35xSS_370SS, HM87 Chipset | RAM: 16GB (2x8) dual channel Crucial Ballistix DDR3 @1866MHz | GPU: GTX860m 2GB Gddr5 | Battery: 76,960mW/h 8 Cell battery, 3 Hrs full on a full charge | Storage: 1x 128GB Samsung 840 pro SSD for the OS. 1x WD Red 1TB HDD For storage and games | Displays: 1x 15.6" 1080p LCD | Keyboard: Full 103 key back-lit keyboard | Mouse: Logitech M510 | OS: Win 10 Pro 64 bit |

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