Please help me with my GPU issue

[xryan]

I've just got an Gigabyte r9 380. When install it to the PCIE x16 slot the back plate of it does interfere with the RAM slots, then i plug in the 8 pin power connector to it. So i angle it up a little but it still fits in the slot, but when i plug in my DVI-I and start my pc, everything turns on and is normal and the windforce blue light is lit on the graphics card. But my monitor does not receive a signal from the graphics card. I have taken out and put in the graphics card numerous times to end up with the same result. When i take out the graphics card and use the motherboard dvi slot, it boots up normally to the desktop. 

Please help me out and I will provide additional details if needed. 

 

Specs:

a10-5700 3.4ghz APU

8gb ddr3 ram

msi MS-7778 (jasmine)

550watt evga psu

 

[Arc_Jester]

You probably got a dead card, just RMA it.

[xryan]

You probably got a dead card, just RMA it.

Even though the blue windforce lights are lit and the fans spin? 

[Arc_Jester]

Even though the blue windforce lights are lit and the fans spin? 

Yes, the card sill can be DOA.