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Cannot open JPEG files-Windows 10

Steve97
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My Grandad recently upgraded from W7 to W10 with no issues. After he did, I needed him to print off a JPEG file for me since my printer has broken down. When he clicked on the file to open it, it came up with an error saying its file location had a invalid registry. So I tried opening of JPEG files on his PC that he was able to open before and they no longer open as well.

 

He didnt have this issue before upgrading to W10. Also, the JPEG images can still be opened using paint (not really practical) and imported into programs like Publisher and Word. Also, his computer does not have Windows Photo Viewer installed, only the new W10 Photo app.

 

Any ideas to why this is the problem and how to resolve it?

 

Thanks!

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