Headphone problems

Yoo Song Won · October 15, 2015

I have a pair of Logitech G430's with 7.1 surround sound.

For some reason, on many games and videos the audio is distorted when 7.1 Dolby is turned on but not when the Dolby surround sound is turned off.

On games like Assassin's Creed 2 and Star Wars Battlefront 3 the audio is way too low when literally every audio option is at max. In the Logitech Gaming software the Logitech G430 Advanced Equaliser is also maxed out.

Please help and thanks...

mattonfire · October 15, 2015

Did you check if you need drivers?
If you do, did you install them?

If you did then, I have no clue sorry

Lauen · October 15, 2015

The 7.1 thing is just an EQ change. There is no actual 7.1. It just sounds different, and sorta weird to me. I'd just use normal stereo all the time. When I tried it, I didn't even get better positional audio when using the 7.1 thing, everything just sounded hollow and weird.

also are you sure all audio options are max? in volume mixer and in game? and also right click audio, go to playback devices, right click the headset, properties, go to advanced if possible and disable everything. that might help if it's there.

Lauen · October 15, 2015

Also try to turn off that advanced equalizer, as that might actually be the culprit of the distortion you're talking about. maxing a software equalizer tends to lead to distortion.

Fuzz_Ball · October 16, 2015

Had somewhat an issue with my 930's

Pretty much have to go to your driver setting -> audio -> right click on your headset config speakers. You have to play around with that. I think I uncheck everythin and everything worked. Also make sure effects are unchecked, expect for "phatom..." something. I'm just going off memory right now.