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Amazon Prime Item Delayed

Lazmarr
By Lazmarr
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So I purchased my item and chose the prime option expecting it to be delivered on Friday, since it was stated it would be between Wednesday and Fridayand had not turned up on Thursday. However it still has not arrived and Amazon sent me an automated email stating it will be delivered on Monday instead which I have to make sure somebody is here to collect it.

Usually amazon prime has been really good however this is the second time it's has happened, the previous time was to my brother although amazon refunded him the cost of the item and postage (around £110) so he essentially got a free SSD.

How come he got a refund and I get some shifty automated email? Lol

Such bad luck I have xD

Gaming PC: Case: NZXT Phantom 820 Black | PSU: XFX 750w PRO Black Edition 80Plus Gold (Platinum) | CPU: Intel Core i5 4690K | CPU Cooler: BE QUIET! Dark Rock Pro 2 | MB: ASUS Sabertooth Z97 Mark S | RAM: 24GB Kingston HyperX and Corsair Vengeance 1866MHz | GPU: MSI R9 280X 3G | SSD: Samsung 840 Evo 250GB | HDD: 9TB Total | Keyboard: K70 RGB Brown | Mouse: R.A.T MMO7

Laptop: HP Envy 15-j151sa | 1920x1080 60HZ LED | APU: AMD A10-5750M 2.5GHZ - 3.5GHZ | 8GB DDR3 1600mhz | GPU: AMD  HD 8650G + 8750M Dual Graphics | 1TB SSHD

 

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So I purchased my item and chose the prime option expecting it to be delivered on Friday, since it was stated it would be between Wednesday and Fridayand had not turned up on Thursday. However it still has not arrived and Amazon sent me an automated email stating it will be delivered on Monday instead which I have to make sure somebody is here to collect it.

Usually amazon prime has been really good however this is the second time it's has happened, the previous time was to my brother although amazon refunded him the cost of the item and postage (around £110) so he essentially got a free SSD.

How come he got a refund and I got an automated email?

Best course of action is to contact Amazon support and see if anything can be done. Their support is fantastic.

And honestly it happens sometimes, I had some items not come at all and I got a replacement quickly.

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Best course of action is to contact Amazon support and see if anything can be done. Their support is fantastic.

And honestly it happens sometimes, I had some items not come at all and I got a replacement quickly.

yah I'll call

Gaming PC: Case: NZXT Phantom 820 Black | PSU: XFX 750w PRO Black Edition 80Plus Gold (Platinum) | CPU: Intel Core i5 4690K | CPU Cooler: BE QUIET! Dark Rock Pro 2 | MB: ASUS Sabertooth Z97 Mark S | RAM: 24GB Kingston HyperX and Corsair Vengeance 1866MHz | GPU: MSI R9 280X 3G | SSD: Samsung 840 Evo 250GB | HDD: 9TB Total | Keyboard: K70 RGB Brown | Mouse: R.A.T MMO7

Laptop: HP Envy 15-j151sa | 1920x1080 60HZ LED | APU: AMD A10-5750M 2.5GHZ - 3.5GHZ | 8GB DDR3 1600mhz | GPU: AMD  HD 8650G + 8750M Dual Graphics | 1TB SSHD

 

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just happened to me too. tracking said the item was delivered, but it never showed up. they sent another one and refunded me the sales tax. i'd have preferred an overnight since my prime 2-day shipping subscription has turned into a 6-day deal. 

Define R5 Black Window || i5 4690K || Scythe Kotetsu || Asus Maximus VII Gene || Kingston Fury 8GB || EVGA GTX 980 Superclocked ACX 2.0 || EVGA G2 750W || SSD/HDD/ODD

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Talk to a real person, when i talked to Amazon support they were very nice and the guy happen to know about pc's, was a good conversation and if asked if i wanted someone else to contact me because he had the next day off, said nope enjoy your day off and talk to me when it gets resolved. Call within 10mins of when he said, told me no new news and he would keep trying. Called me right when found something out. All in all on of the better cs experiences

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