USB PORTS NOT WORKING

[Manar]

Hello

 

I just built my first pc and my usb motherboard ports are not working. The ps2 ports works but not the usb ports. I have a keyboard and mouse that are usb and they are not working. My motherboard is the M5A97 R2.0 from asus. I was downloading the drivers and then suddenly the usb ports stopped working. What should I do? The keyboard stop working when the windows loading screen starts on windows 7.

[mr.skyrim_pc]

The front usb ports or the ones on your motherboard?

[Manar]

The front usb ports or the ones on your motherboard?

Both of them

[Slash003]

Maybe a driver problem where you need to install drivers or that part of the board is defective. Or in a similar topic your case is shorting the board

[OCing Noob]

Both of them

your motherboard is short circuit with your casing .

[Manar]

your motherboard is short circuit with your casing .

How do i fix that? 

[OCing Noob]

re

 

How do i fix that? 

Reinstall the mobo . disassemble it. discharge your self and do it again . put something non conductor between screws and mobo so they don't touch when tied up .

[ProdigyzMined]

Motherboard is likely DOA. USB 2.0 should be working 100% without drivers, and most of the time USB 3.0 works out of the box too. Also, seeing as both the front panel connectors and the rear I/O are both not working, it is probably a dead component on the motherboard caused by either ESD or manufacturing error. I'd try RMA'ing it if I were you.

[mr.skyrim_pc]

Both of them

I would RMA it.