Watchdogs Violation?

[Snaeb_aka_Beans]

Hello everyone!  My girlfriends sister has a laptop and keeps getting this error.  I reloaded the OS twice now and it's still doing it.  She says there is no code just a violation.  I was gonna try swapping the HDD/Ram but it has no access panels so I would have to take it a part.  Best Buy says it's overheating but while playing Sims 4 it only grazes 80*C ever so slightly.  Any thoughts?

[RichardsD]

What kind of laptop is this?  

[Pugs501]

What kind of laptop is this?  

Does it have a GPU?

[Snaeb_aka_Beans]

What kind of laptop is this?  

Acer laptop with an I3-3xxxu

 

Does it have a GPU?

Integrated

[RichardsD]

Acer laptop with an I3-3xxxu

 

Integrated

 

 

Can you get the product name or model # by any chance?

[Snaeb_aka_Beans]

Can you get the product name or model # by any chance?

Here you go

 

[RichardsD]

 

 

Righto; I have looked up this laptop and the cooling is really quite poor.  I think changing the thermal compound could be quite good as there is very little cooling room on this laptop.

 

Perhaps invest in a fan to push some more air into the intakes and ensure in the BIOS that the fan runs at higher RPM sooner to get more cooling going.

[Snaeb_aka_Beans]

Righto; I have looked up this laptop and the cooling is really quite poor.  I think changing the thermal compound could be quite good as there is very little cooling room on this laptop.

 

Perhaps invest in a fan to push some more air into the intakes and ensure in the BIOS that the fan runs at higher RPM sooner to get more cooling going.

The problem is 80*C is still 15-25*C below the thresh hold where it would over heat.  She has also tried playing on low settings..

[RichardsD]

The problem is 80*C is still 15-25*C below the thresh hold where it would over heat.  She has also tried playing on low settings..

 

Well.. around 100c is the absolute max where it will shut down to prevent damage.  It is possible this device has a different thermal profile in the BIOS to cut off earlier; or simply 80 is enough due to it being so tightly packed where it shuts down.

[Snaeb_aka_Beans]

Well.. around 100c is the absolute max where it will shut down to prevent damage.  It is possible this device has a different thermal profile in the BIOS to cut off earlier; or simply 80 is enough due to it being so tightly packed where it shuts down.

Due to having no access panels I am not trying to take it a part.  The last 2 that I've done had screws left over...  Is there any place the error is stored on the laptop so I can look it up?

[TDP_Equinox]

Due to having no access panels I am not trying to take it a part.  The last 2 that I've done had screws left over...  Is there any place the error is stored on the laptop so I can look it up?

Having screws left over just means you are more efficient than the manufacturer. 

Also, just because your temps are "okay"-ish, does not mean that other components are not getting too hot. 

You are getting to read the sensors of the chips, and maybe a few other things, but that sucker is packed tightly and is not made for gaming, so something is getting too hot. 

Replace the thermal paste if you can, try getting a stand for the laptop so it can breath better, dust the sucker out with canned air, or replace the machine.

[Snaeb_aka_Beans]

Ran aida 64 topped out at 61*C with GPU CPU Memory cache and hdd maxed.  IBT hit 58*C but it crashed the system.  I am thinking it's a ram issue.

[TDP_Equinox]

Ran aida 64 topped out at 61*C with GPU CPU Memory cache and hdd maxed.  IBT hit 58*C but it crashed the system.  I am thinking it's a ram issue.

run memtest for a few hours. 

[Snaeb_aka_Beans]

So I haven't ran memtest on it, but when I do disk clean up it sits there for hours.  Bad hard drive is my thought.

[Master Disaster]

How about running some tests rather than guessing?

As suggested, run Memtest86 for at least one full pass then let us know the outcome.

Also did you change the HDD for an SSD? Google says this error is usually caused by an SSD with outdated firmware.

Failing that its usually a bad driver.

[TDP_Equinox]

So I haven't ran memtest on it, but when I do disk clean up it sits there for hours.  Bad hard drive is my thought.

Run memtest before assuming anything and replacing parts that may not need to be replaced.

Also test your hard drive. 

[Snaeb_aka_Beans]

How about running some tests rather than guessing?

As suggested, run Memtest86 for at least one full pass then let us know the outcome.

Also did you change the HDD for an SSD? Google says this error is usually caused by an SSD with outdated firmware.

Failing that its usually a bad driver.

 

 

Run memtest before assuming anything and replacing parts that may not need to be replaced.

Also test your hard drive. 

It does not have a disk drive so I cannot make memtest86 a bootable device and all the flash drives refuse to reformat as NFTS vs Fat32.  Turns out the HDD and ram is soldered onto the board so I can't replace anything anyhow.  They also have 4 lock seal nuts that I don't have tools for to remove.  Basically she is SOL sadly.