Jump to content

Random restarts and shutdowns

Wolveon
By Wolveon
in Troubleshooting
 Share
Posted

For the past month or two I have been having issues with my gaming pc. It restarts or shutdowns when opening some games or even browsing Chrome. I think that it may be a power supply issue but I am not sure. I have ran Prime95 for 20 mins and it was fine but when I ran Furmark it shutdown almost instantly in every case. Are there any other tests I could do to narrow down the cause of these crashes aside from replacing the PSU and seeing if the issues go away? I have a 500w EVGA PSU and my pc draws less than 400w according to PCPartPicker. http://uk.pcpartpicker.com/p/zGVnCJ

Thanks for any and all help given in advance.

Link to comment
https://linustechtips.com/topic/309858-random-restarts-and-shutdowns/
Share on other sites
Link to post
Share on other sites
Posted

when you say shuts down does it shut down or does it instantly power off. Blue Screen even?

 

What temp are your CPU/GPU running at?

Update your drivers,

make sure your OS is up to date.

One Steam to rule them all, One Sale to find them, One Sale to bring them all and with their wallets, bind them! - r/pcmasterrace 17/01/2014

Spoiler
  • CPU: Intel Core i7 6700k
  • CPU Cooler: CM Hyper 212+ 
  • RAM: 16GB Kingston HyperX Fury 2400Mhz (2x8GB)
  • GPU: Gigabyte G1 R9 390 
  • Mobo: Asus Z170-AR
  • PSU: Antec High Current Gamer 900W 
  • Storage: 240GB intel 520 SSD (OS), Sandisk 128GB SSD(Other OS) 2x 2TB Seagate Barracuda 
  • Case: Fractal Design R4

 

Link to post
Share on other sites
Posted
  • Author

when you say shuts down does it shut down or does it instantly power off. Blue Screen even?

 

What temp are your CPU/GPU running at?

Update your drivers,

make sure your OS is up to date.

It has only blue screened once or twice. Sometimes it instantly powers off, sometimes the screen powers off and the led fans dim and get brighter then the computer restarts. My CPU temps are quite low, max 14.9 degrees. GPU temps are max 24 degrees. I will start downloading some updates for windows now. Thanks for giving me advice

Link to post
Share on other sites
Posted

It has only blue screened once or twice. Sometimes it instantly powers off, sometimes the screen powers off and the led fans dim and get brighter then the computer restarts. My CPU temps are quite low, max 14.9 degrees. GPU temps are max 24 degrees. I will start downloading some updates for windows now. Thanks for giving me advice

Those temps must not be under load. What are the temps like being used?

i5 4690K @ 4.5Ghz | OC'd XFX R9 290 | 8GB DDR3-1600 | 1TB HDD, 250GB SSD | Gigabyte Z97X-UD5H | 650W Rosewill PSU | Rosewill Thor White V2 Case | Windows 8.1 | 1440p 144Hz Freesync 27" |1080p 60Hz 24"
Link to post
Share on other sites
Posted

I managed to get GPU temps once when Furmark worked for a few minutes and max was like 60 degrees and my cpu under prime95 was 24 degrees

Alright, the temps aren't the problem then. Must just be not getting enough power. PSU is likely worn out. Not sure what EVGA warranty is like, but talk to them about it and see if they can ship you a new one.

i5 4690K @ 4.5Ghz | OC'd XFX R9 290 | 8GB DDR3-1600 | 1TB HDD, 250GB SSD | Gigabyte Z97X-UD5H | 650W Rosewill PSU | Rosewill Thor White V2 Case | Windows 8.1 | 1440p 144Hz Freesync 27" |1080p 60Hz 24"
Link to post
Share on other sites
Posted
  • Author

Alright, the temps aren't the problem then. Must just be not getting enough power. PSU is likely worn out. Not sure what EVGA warranty is like, but talk to them about it and see if they can ship you a new one.

Thanks for your help, I will come back and tell you the results when I get a replacement.

Link to post
Share on other sites
Posted

Thanks for your help, I will come back and tell you the results when I get a replacement.

Might be that, or update your BIOS, i had that problem but updated the BIOS and now PC works fine 

Current Rig:   CPU: AMD 1950X @4Ghz. Cooler: Enermax Liqtech TR4 360. Motherboard:Asus Zenith Extreme. RAM: 8GB Crucial DDR4 3666. GPU: Reference GTX 970  SSD: 250GB Samsung 970 EVO.  HDD: Seagate Barracuda 7200.14 2TB. Case: Phanteks Enthoo Pro. PSU: Corsair RM1000X. OS: Windows 10 Pro UEFI mode  (installed on SSD)

Peripherals:  Display: Acer XB272 1080p 240Hz G Sync Keyboard: Corsair K95 RGB Brown Mouse: Logitech G502 RGB Headhet: Roccat XTD 5.1 analogue

Daily Devices:Sony Xperia XZ1 Compact and 128GB iPad Pro

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×