Need help, graphics card gone wrong?

[Mccluvinn]

       So yesterday something went wrong with my computer, please note that i only built this computer 4 months ago so its not old, i keep it very clean and it stays cool and never goes over 60 c. Now to get into what happened, so yesterday i was playing Arma 3 everything going normal as can be i was trying to get into a BR server when all of a sudden my screen goes black and by graphics card fans are spinning at 100%. i turn it off and back on and now the card isn't being detected at all (not saying anything is in the slot). the fans are still spinning at 100% and not being detected, everything else is perfectly fine i'm stuck between it being the graphics card and the PCI-E slot. i could use some help finding out what it is, i have a EVGA 770 so i'm not worried about RMAing it since they have great customer service, but my motherboard is an Asus and i hear they are horrible so ya pretty worried its the motherboard. my biggest problem is i'm new to PC Gaming so i don't have another GPU or motherboard to see which one it is. i could use some advice though as to what they problem is most likely and if there is a way to see which one it is without other parts.

[Ivyk]

Can you tell us which motherboard you got?

[tmlhalo]

    -snip-

Welcome to the forums. If you could provide a full list of you parts. Do you have another PCIe x 16 slot on your motherboard to try the graphics card in?

[Mccluvinn]

sorry forgot to post them, unfortunately I built a compact computer for more mobility since i travel a lot so i don't have an extra PCIe slot since its a mini itx

 

GPU: EVGA GeForce GTX770 SuperClocked with EVGA ACX Cooler, 2GB GDDR5

CPU: Intel Core i5-4670K Quad-Core Desktop Processor 3.4 GHZ

MB:   Asus Z87I-Deluxe LGA 1150 Intel Z87 Mini ITX Motherboard

PSU: Corsair CX Series 600 Watt ATX/EPS Modular 80 PLUS

HDD: Samsung Electronics 840 EVO-Series 250GB 2.5-Inch SATA III

MEM: Kingston HyperX FURY 8GB Kit (2x4GB) 1600MHz DDR3

[tmlhalo]

-snip-

Your motherboard has a DVI, HDMI, and Displayport port in the back. Remove the gpu from the system and connect the monitor to the motherboard and see if it boots up using onboard graphics. It also might take a CMOS clear depending on how intent your BIOS is on using a gpu that is no longer plugged in to output graphics.

[Mccluvinn]

it boot up fine using the motherboard HDMI

[tmlhalo]

it boot up fine using the motherboard HDMI

Put the GPU back in and if it doesn't boot give us a heads up then contact the RMA department. 

[Mccluvinn]

I hear it boot but its still a blank screen with "no signal" and when i unplug the HDMI from the graphics card to the motherboard it shows everything and the GPU is still not detected even though the fans are still running loudly. i also contacted EVGA and they said its either the card or the PCIe slot and if its the card they said its covered.

[tmlhalo]

I hear it boot but its still a blank screen with "no signal" and when i unplug the HDMI from the graphics card to the motherboard it shows everything and the GPU is still not detected even though the fans are still running loudly. i also contacted EVGA and they said its either the card or the PCIe slot and if its the card they said its covered.

There will be no way to tell if it is the PCIe slot without a spare device (Wireless card, sound card, gpu, etc) we can plug in to check if it works. You could also try the gpu in another PC or bring it to a local computer store and ask if they can plug it in and test it for cheap. If neither best you can do is pull the card out and inspect the inside of the PCIe slot and the PCIe pins on the card for any damages. Maybe clean the pins and blow out the slot with canned air. 

[Mccluvinn]

i'm most likely going to bring it to a local repair shop to see if they can diagnose it since some do it for free.

[tmlhalo]

i'm most likely going to bring it to a local repair shop to see if they can diagnose it since some do it for free.

Sounds good. Make sure they don't try to sell you anything that can't be the problem. The fact it boots with Intel graphics means it isn't the cpu, ram, or hard drive etc. I'm thinking damaged 12v psu rail, damaged pcie slot, damaged / defective graphics card, or damaged HDMI port on the back of the card. If they give you anything far-fetched i'd get a second opinion from another shop.