Black screen r9 290

[FromWhitin]

So i got a second hand r9 290,the guy showed me screenshots of scores, temperature and anything else important... I installed the card and in windows I'm getting Black screen after 5 seconds... I reinstalled windows and thw problem srill occurs, while installing windows everything was fine and while in bios or safe screen it's also fine...

Any suggestions??

[Patyo]

Try the following:

1. Try lowering resolution

2. Make sure drivers are installed, try older ones too

3. Make a USB bootable live Ubuntu drive, boot into it, and see if it runs fine at solid resolutions

4. Get a refund

[FromWhitin]

Try the following:

1. Try lowering resolution

2. Make sure drivers are installed, try older ones too

3. Make a USB bootable live Ubuntu drive, boot into it, and see if it runs fine at solid resolutions

4. Get a refund

1. Can't lower the res because it's crashing before i can change it

2. Can't install the driver.. Same reason as above

3. I can try this but in safe mode at 1080p it's working

4. Will try after all possibilities

[Patyo]

Use safe mode with networking to install driver, or switch to integrated graphics temporarily to install driver.

[FromWhitin]

Use safe mode with networking to install driver, or switch to integrated graphics temporarily to install driver.

I'm on x79 so no onboard drivers, i tried to install the drivers in safe mode but it said "no drivers found"... Yeah weird i know...

[Razzaa]

So i got a second hand r9 290,the guy showed me screenshots of scores, temperature and anything else important... I installed the card and in windows I'm getting Black screen after 5 seconds... I reinstalled windows and thw problem srill occurs, while installing windows everything was fine and while in bios or safe screen it's also fine...

Any suggestions??

Try the following. Run MSI Afterburner and raise voltage or lower stock clocks and see if that makes it stable.

[Razzaa]

I'm on x79 so no onboard drivers, i tried to install the drivers in safe mode but it said "no drivers found"... Yeah weird i know...

Does it run off the basic VGA driver?

[Patyo]

Make sure in safe mode windows can see the GPU

[TheReven]

I had this same issue what motherboard are you using also is the card a sapphire reference?

[FromWhitin]

Yes it's a sapphire reference.

I tried to install the 14.9 driver in safe mode but can't install it in safe mode, i tried it in normal mode(just windows) and it will install but it takes to long, it will crash before finish.

I will try to install msi afterburner.

[FromWhitin]

Make sure in safe mode windows can see the GPU

How can i do this??

[FromWhitin]

I had this same issue what motherboard are you using also is the card a sapphire reference?

Yes it's a sapphire reference card and i use a asus p9x79 with i7 4820k at 4.6ghz,i tried to set tge bios to default but that doesn't help

[TheReven]

Yes it's a sapphire reference card and i use a asus p9x79 with i7 4820k at 4.6ghz,i tried to set tge bios to default but that doesn't help

Yeah its a problem with that card it has issues with certain motherboards.. so when you rma it it comes back as fine and they wont return it but I argued and got it swapped for an xfx which worked with no problem. SO you have two choices try take it back or get a new motherboard but its hit and miss which motherboard will work. I honestly would recomend you taking it back i spent months trying to get a fix and by the looks of it there still isnt one

[Patyo]

How can i do this??

Look in device manager, should show up. You can manually add the driver for it through there. 

[FromWhitin]

Look in device manager, should show up. You can manually add the driver for it through there.

Thanks i will try that!

[FromWhitin]

Yeah its a problem with that card it has issues with certain motherboards.. so when you rma it it comes back as fine and they wont return it but I argued and got it swapped for an xfx which worked with no problem. SO you have two choices try take it back or get a new motherboard but its hit and miss which motherboard will work. I honestly would recomend you taking it back i spent months trying to get a fix and by the looks of it there still isnt one

Oh damn i didn't know this, my motherboard, cpu, psu and ram are 1 month old and i don't want sone other one. I will send this card baxk and tey to get a xfx one... Meanwhile i will buy a gtx970(the card i actually wanted)

[Patyo]

Oh damn i didn't know this, my motherboard, cpu, psu and ram are 1 month old and i don't want sone other one. I will send this card baxk and tey to get a xfx one... Meanwhile i will buy a gtx970(the card i actually wanted)

If that's true, a bios update would probably do the trick. I don't think that's what it is though because it works fine in safe mode and when installing windows. BIOS can communicate fine with the GPU it looks like it's when Windows tries to use non-default drivers to communicate with the GPU it is failing. I think what is happening is your PC is booting up, then windows tries to apply drivers to the GPU a few seconds after start and it crashes. It's probably using wrong or corrupted drivers.

[FromWhitin]

If that's true, a bios update would probably do the trick. I don't think that's what it is though because it works fine in safe mode and when installing windows. BIOS can communicate fine with the GPU it looks like it's when Windows tries to use non-default drivers to communicate with the GPU it is failing. I think what is happening is your PC is booting up, then windows tries to apply drivers to the GPU a few seconds after start and it crashes. It's probably using wrong or corrupted drivers.

I updated my bios already...

It's a clean install of windows so there shouldn't be any gpu drivers installed(right?) i reinstalled windows 3 times but no results, might be so thay Windows is trying to apply the wrong drivers... I will start up in safe mode and apply the drivers like you said.

[FromWhitin]

so, i'm sending this from my pc in safe mode with networking.

How do I install the driver trough device manager?

 

under display adapters it only shows:

Microsoft basic display adapter

[FromWhitin]

Windows sees my gpu as

"Microsoft basic graphics adapter"

Further information:

Chip type: AMD ATOMBIOS

Dac type: 1988-2010 advanced micro D

Adapter string: Microsoft basic graphics adapter

Bios info: HAWAII

Total available graphic memory: 256mb

Dedicated video memory: 0mb

System video memory: 0mb

Shared system memory: 256mb

This doesn't seems right, maybe broken vram??

[FromWhitin]

just 1 time device manager was showing r9 200 series graphics adapter, I installed the drivers but when I booted back into windows it still was only showing Microsoft graphics adapter.

 

I updated the bios on the card but no succes... any ideas left?