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Windows constantly freezing

Zaxlyx
By Zaxlyx
in Troubleshooting
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Hello guys,

 

A few months ago, my computer would start randomly freezing and restarting. When I would try to turn it back on, it would freeze on the bios screen, before it even got into windows. After about 10 restarts it lets me in to windows and I'm able to enjoy my computer for a random amount of time before it completely freezes again. I discovered that it would never freeze while having a game launched, so since then I've just always had deep rock galactic running in the background while I used it, never had any issues. However if I were to close out of my game, and just browse chrome, it would freeze. 
 

Yesterday I had enough so I tried troubleshooting. Event viewer gave me ID 41, so I thought my power supply was giving out, it would make sense. I bought a Thermaltake PSU yesterday and swapped out my old one and it still would freeze after being in windows for 5 minutes. I updated my BIOS and GPU drivers, and still got freezing. In command prompt I've done DISM restore health and sfc /scannow. Every once in a while it would say it fixed a file. I downloaded a RAM test software and ran that a few times and it found no problems. When my computer freezes or restarts I don't get any debug lights on my MOBO. My thermals are also all fine, 30 degrees on idle.
 

My last step was to just wipe all my drives and freshly install windows. I used my BIOS to wipe both my SSDs clean and installed windows 11 on an empty flash drive. I was able to get through windows being installed, but now it freezes during the setup. It usually freezes on the steps of creating my account when I sign in to my Microsoft account, or creating a pin. I unplugged my Ethernet cable and tried it without internet and it froze on the select internet screen. So now I don't even have a computer that can get into windows. I believe the issue might be the CPU now but I'm not sure. I'm fairly certain it's hardware at this point, but I don't really have any extra parts to test around with. Any help is appreciated, thanks!

 

SPECS:

 

Ryzen 7 5800x

MSI MPG B550 Carbon Wifi

RTX 3060Ti FE

32GB Corsair vengeance

samsung 850 and 950 evos

thermaltake 850 gold (new)

Asus thor 750  gold (old)

 

PC was built in late 2020 early 2021 when 30 series released. 

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i was running linux mint and it would freeze sometimes and i would have to reboot. fixed when i installed mx linux instead. probably unrelated but maybe its worth trying a liveusb. youd think it cant be the reason since it fails on the bios too but maybe related since its trying to load the os?

I know it might not be secure, yeah vibecoding is cool but we shouldnt do smt unless we understand it and etc. thx but these disclaimers get old quick. maybe we shall be reminded frequently for we are stupid but i dont work at a nuclear powerplant.

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28 minutes ago, apoyusiken said:

i was running linux mint and it would freeze sometimes and i would have to reboot. fixed when i installed mx linux instead. probably unrelated but maybe its worth trying a liveusb. youd think it cant be the reason since it fails on the bios too but maybe related since its trying to load the os?

So instead of booting into windows off my usb I should try installing Linux on it and boot into that instead?

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30 minutes ago, Zaxlyx said:

So instead of booting into windows off my usb I should try installing Linux on it and boot into that instead?

yea but probably wont solve it, just maybe worth trying. at least you wont have to use your ssd or smt.

I know it might not be secure, yeah vibecoding is cool but we shouldnt do smt unless we understand it and etc. thx but these disclaimers get old quick. maybe we shall be reminded frequently for we are stupid but i dont work at a nuclear powerplant.

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For how long have you used those Samsung SSD? If they're really old and used you should check the health on them.

Samsung 850 Evo is an old model from like 10 years ago, when did you buy it?

 

@apoyusiken suggested using a live usb with Linux, while doing it check the Samsung drive's SMART data and do some drive tests.

 

I usually edit my posts.

Refresh the page before answering to my post.

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2 hours ago, Zaxlyx said:

I think I tried this a few months ago when it started initially but I can try again tonight 

Could also try running MemTest86 to check your RAM.

23 minutes ago, Mumintroll said:

For how long have you used those Samsung SSD? If they're really old and used you should check the health on them.

Samsung 850 Evo is an old model from like 10 years ago, when did you buy it?

 

@apoyusiken suggested using a live usb with Linux, while doing it check the Samsung drive's SMART data and do some drive tests.

Bad SSD won't cause it to lock up in BIOS, the system hasn't even made it to the operating system at that point. This is something else.

 

Computers power on in a series of steps, and each step must complete before it moves on to the next. POST(Power On Self-Test) is part of this, if the system passes the POST check, it'll go to BIOS, the BIOS tells it what boot drive to look at for the operating system, and initiates the bootloader, which is the step that actually loads the OS and gets you into the computer.

 

If it's freezing in the BIOS, motherboard and RAM are the most likely culprits followed by the CPU. 

Quote or tag me( @Crunchy Dragon) if you want me to see your reply

If a post solved your problem/answered your question, please consider marking it as "solved"

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55 minutes ago, Crunchy Dragon said:

Could also try running MemTest86 to check your RAM.

Bad SSD won't cause it to lock up in BIOS, the system hasn't even made it to the operating system at that point. This is something else.

 

Computers power on in a series of steps, and each step must complete before it moves on to the next. POST(Power On Self-Test) is part of this, if the system passes the POST check, it'll go to BIOS, the BIOS tells it what boot drive to look at for the operating system, and initiates the bootloader, which is the step that actually loads the OS and gets you into the computer.

 

If it's freezing in the BIOS, motherboard and RAM are the most likely culprits followed by the CPU. 

I just tried each individual stick of my 4x8 kit and each stick froze during windows setup where I enter in my Microsoft email

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18 hours ago, Zaxlyx said:

Okay update: I bought a new motherboard and it still hasn't fixed it. I have not bought new ram or new cpu. However, I have tried each stick individually from my 4x8 kit and it continued freezing during windows setup with each individual stick.

Sounds like your RAM is an issue. 

 

Did you try every stick in every slot one by one, just to rule out bad modules and slots?

Quote or tag me( @Crunchy Dragon) if you want me to see your reply

If a post solved your problem/answered your question, please consider marking it as "solved"

Community Standards // Join Floatplane!

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