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i recently added a new pice card to give me extra sata ports because the other card had slowed down for some unknown reason. i did have to remove the gpu to get access to one of the sata wires. to the best of my knowledge, driver installs worked perfectly before this. i also had to change a setting in my bios to enable pcie 1_3 because the pcie card would not fit between the gpu and the motherboard heatsink so that i could use pcie 1_1 again. after doing all of this a couple days ago, i was playing a game today and the game crashed and then some error message popped up about a graphics problem but i don't remember what the message said. anyway, i thought i would update the gpu driver but, i kept getting the error message in the title of this post. i have tri-boot system so, i tried in both windows 10 and 11 but it did the exact same thing. i tried reinstalling the same driver that i currently had but, got the same error message. i filpped the bios switch on the gpu and restarted the pc but, it made no differece. i reflashed the bios on my mobo and loaded optimised defaults but, that made no difference. i removed the gpu from the top slot and put it in slot 2 but, that made no difference. i tried uninstalling webroot, starting 11 in safe mode, enabling the hidden admin account through a command line, and none of this made any difference. i am able to open the device manager and update the driver manually through there with no issue. gpu-z reports that everything is as it should be. i have removed the card and looked to see if i might find a crack in the pcb but, i found no damage at all. i have an old 1080ti and 970 laying around here somewhere that i want to try but, i cannot find them atm. i have run out of things to try and have no idea what is wrong with this thing. any ideas?

 

specs:

z370 maximus x code

evga 3080ti ftw3

 

UPDATE: to make a long story of troubleshooting short, what finally fixed this was using macrium to restore a previous image of windows 10. it fixed it for both 10 and 11. no idea how that fixed 11 but, it did. as far as what messed it up in the first place, i only have 2 guesses. when i installed that sata pice card, i used snappy driver origin to find the driver for it. i had also been downloading some torrents. both of those activities cause malwarebytes premium to go crazy! so, i'm guessing something got through and changed permissions on a folder that would not let the nvidia install modify it just to be annoying. hope this helps someone. and thanks for all of the ideas that were provided.

 

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Can you take a screenshot, or a picture with your phone, showing us the error message?

 

If you remove that pci-e sata controller card and change the bios settings to default again, does it work normally?

If yes perhaps there's something with the pci-e lanes getting too borked.

I usually edit my posts.

Refresh the page before answering to my post.

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2 hours ago, Mumintroll said:

Can you take a screenshot, or a picture with your phone, showing us the error message?

 

If you remove that pci-e sata controller card and change the bios settings to default again, does it work normally?

If yes perhaps there's something with the pci-e lanes getting too borked.

i tried that and it made no difference. next time i test something on that pc, i will try to remember to take a pic of that error message.

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7 hours ago, bulkchart32 said:

i recently added a pice card to give me extra sata ports because the other card had slowed down for some unknown reason. i did have to remove the gpu to get access to one of the sata wires. to the best of my knowledge, driver installs worked perfectly before this. i also had to change a setting in my bios to enable pcie 1_3 because the pcie card would not fit between the gpu and the motherboard heatsink so that i could use pcie 1_1 again. after doing all of this a couple days ago, i was playing a game today and the game crashed and then some error message popped up about a graphics problem but i don't remember what the message said. anyway, i thought i would update the gpu driver but, i kept getting the error message in the title of this post. i have tri-boot system so, i tried in both windows 10 and 11 but it did the exact same thing. i tried reinstalling the same driver that i currently had but, got the same error message. i filpped the bios switch on the gpu and restarted the pc but, it made no differece. i reflashed the bios on my mobo and loaded optimised defaults but, that made no difference. i removed the gpu from the top slot and put it in slot 2 but, that made no difference. i tried uninstalling webroot, starting 11 in safe mode, enabling the hidden admin account through a command line, and none of this made any difference. i am able to open the device manager and update the driver manually through there with no issue. gpu-z reports that everything is as it should be. i have removed the card and looked to see if i might find a crack in the pcb but, i found no damage at all. i have an old 1080ti and 970 laying around here somewhere that i want to try but, i cannot find them atm. i have run out of things to try and have no idea what is wrong with this thing. any ideas?

 

specs:

z370 maximus x code

evga 3080ti ftw3

 

 

your using all your pci-e lanes.  i had this issue.  a few times actually.

take for example i have a 4090, 6700, 6600, rtx quadro 4000 and an aurorus\gigabyte nvme pcie thing.  idk does 4 nvmes across pci-e, but it NEEDS 16x

that being said, top or 2nd is always 16x, if u have both populated, 8x automatically, no question, its happening.
so when you got a sata board like that (i have one, its got 16 ports, yikes), thing eats so many lanes.  its called bitfrication, bifurication?  idk it splits up the lanes.  say 16 turns into 4x4x4x4x, hence why the card supports 4x nvmes at 4x pci...
now moving on, say i put my nvme card up top, then another card on the second.  well i can only split the top one 4x4x cause i only have 8 to work with.  thats where you run into the problem.
 

all im trying to say is when i would use a 1x riser cable with 3 gpu's in pci-e slots, more than half the time the 1x card wouldnt show up at all.  heck, its probably why my pc shut off middle of mining... card "disappeared", just like a drive would or could.

just a thought, hope it helps

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