Hardware/Gpu/Monitor/SOME problem

[Cecman]

Hello,

I’ve been dealing with a problem for quite some time now, and I can’t find a solution.

When I’m gaming—no matter which game, whether it’s WoW, TFT, Cyberpunk, or anything else—my monitors turn off. More precisely, they lose signal and don’t turn back on until I restart the PC. The computer itself keeps running in the background; I can still hear sounds from the game or YouTube, but there’s no image at all.

It’s completely random: sometimes it doesn’t happen at all, sometimes it happens often. This occurs on both monitors at the same time. I tried running benchmarks and it doesn’t happen there, but then 10 minutes later I start playing TFT and the screens go black.

So far, I’ve:

• Reinstalled GPU drivers

• Done an undervolt

• Checked Event Viewer (there were some Nvidia driver-related events)

• Reinstalled the drivers again using a custom installation with new settings

• Changed the wall outlet and the power strip

• Edited something in the registry called TdrDelay

• Tried Ctrl+Shift+Windows+B (to reset display drivers, if I’m not mistaken)

• Checked the GPU cables to see if anything was loose (they weren’t, but I reseated them anyway)

Yesterday I monitored temperatures and overall behavior. The GPU never went above 55°C, GPU utilization was around 50%, and all parameters looked normal. The GPU fans are also behaving normally. I rolled back to an older driver version as well. When this happens, none of the motherboard’s diagnostic LED lights turn on.

I really don’t know what else to try. Please help!

 

Specs:

• GeForce RTX 4090

• Ryzen 7 7800X3D

• 32 GB RAM

• 1000W PSU, be quiet! Gold

[tilenbox]

What about the cables connecting your GPU and monitors? Have you tried swapping them out? This sounds like DisplayPort shenanigans to me. 

 

[Poinkachu]

1 hour ago, Cecman said:

Hello,

I’ve been dealing with a problem for quite some time now, and I can’t find a solution.

When I’m gaming—no matter which game, whether it’s WoW, TFT, Cyberpunk, or anything else—my monitors turn off. More precisely, they lose signal and don’t turn back on until I restart the PC. The computer itself keeps running in the background; I can still hear sounds from the game or YouTube, but there’s no image at all.

It’s completely random: sometimes it doesn’t happen at all, sometimes it happens often. This occurs on both monitors at the same time. I tried running benchmarks and it doesn’t happen there, but then 10 minutes later I start playing TFT and the screens go black.

So far, I’ve:

• Reinstalled GPU drivers

• Done an undervolt

• Checked Event Viewer (there were some Nvidia driver-related events)

• Reinstalled the drivers again using a custom installation with new settings

• Changed the wall outlet and the power strip

• Edited something in the registry called TdrDelay

• Tried Ctrl+Shift+Windows+B (to reset display drivers, if I’m not mistaken)

• Checked the GPU cables to see if anything was loose (they weren’t, but I reseated them anyway)

Yesterday I monitored temperatures and overall behavior. The GPU never went above 55°C, GPU utilization was around 50%, and all parameters looked normal. The GPU fans are also behaving normally. I rolled back to an older driver version as well. When this happens, none of the motherboard’s diagnostic LED lights turn on.

I really don’t know what else to try. Please help!

 

Specs:

• GeForce RTX 4090

• Ryzen 7 7800X3D

• 32 GB RAM

• 1000W PSU, be quiet! Gold

Tried a new HDMI / DP cable ?

[Cecman]

One monitor uses HDMI, the other monitor uses DP. I've tried swapping them with a different DP cable though, same problem.

[PDifolco]

May be graphics driver timeout/instability, try to ADD some voltage to the GPU 

[Sawa Takahashi]

5 hours ago, Cecman said:

my monitors turn off. More precisely, they lose signal and don’t turn back on until I restart the PC. The computer itself keeps running in the background; I can still hear sounds from the game or YouTube, but there’s no image at all.

It’s completely random: sometimes it doesn’t happen at all, sometimes it happens often.

There was a recent Windows update to fix that issue. Did you check if your Windows is fully up to date ?

[Cecman]

Alright I think i have new info. I just checked when it happened, and the GPU fans were off at the time. They were on when I booted my PC. Or sometimes they dont even turn on at all, even when booting the PC.