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asus bug handling issue

Ari b
By Ari b
in LMG Sponsor Discussion
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Posted

Name of Brand:

asus

 

Description of your issue:

glidex is messing up the colors on my phone whenever the display is set to 10bit color in the AMD drivers. (I added screenshots of how it looks from the laptops perspective and how it appears on my phone)

 

Have you tried solving your issue through the brand's customer support channel? If so, what was the result?

yes,but they strictly want me to send in my laptop for inspection (at my own cost) despite it being clearly a software bug.

 

What would an ideal resolution of your issue look like?

that the app is patched to deal correctly with different color depth options.

 

Screenshot 2025-05-26 142152.png

Screenshot_2025-05-26-14-21-37-913_com.asus.glidex.jpg

Link to comment
https://linustechtips.com/topic/1613428-asus-bug-handling-issue/
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