Consistent crashing every 2 weeks

[TekkyEntity]

I've been getting consistent crashes every 2 weeks for seemingly no reason? No BSOD, the display(s) instantaneously turn black and the PC boots up on its own in a couple of seconds. I would assume it's not a PSU issue, since power is never cut off. I have recently upgraded from a Ryzen 5 3500X to a Ryzen 9 5900X, so it might be related to that since my experience with this CPU since upgrading hasn't been exactly smooth.

Pictured is the weirdly consistent error log of crashes and also the errors right after a crash.

If anyone has any idea what could be causing this then please respond, I'd be glad to hear your ideas.

 

[Bjoolz]

36 minutes ago, TekkyEntity said:

I've been getting consistent crashes every 2 weeks for seemingly no reason? No BSOD, the display(s) instantaneously turn black and the PC boots up on its own in a couple of seconds. I would assume it's not a PSU issue, since power is never cut off. I have recently upgraded from a Ryzen 5 3500X to a Ryzen 9 5900X, so it might be related to that since my experience with this CPU since upgrading hasn't been exactly smooth.

Pictured is the weirdly consistent error log of crashes and also the errors right after a crash.

If anyone has any idea what could be causing this then please respond, I'd be glad to hear your ideas.

 

Show the Details tab of a few of the Kernel-Power events. Right click and save the WHEA-logger event. Upload it to the forum. 

[TekkyEntity]

whea logger event.evtx

[Bjoolz]

On 3/27/2025 at 7:16 PM, TekkyEntity said:

whea logger event.evtx 68 kB · 0 downloads

If you don't reply to me or tag me, I don't get a notification that you replied. I randomly looked for something else and found the post.

 

Also, I wanted the details tab of a few of the Kernel-Power events, not the WHEA events. 

 

The WHEA was very likely a hardware error with the CPU, but decoding these are a bit of a pain in the ass. You have to decode the RawData field using the UEFI specs (Starting at page 2343). So I like having a safety net from some other error sources if possible. 

[TekkyEntity]

@Bjoolz sorry for not replying or tagging you earlier, and for providing the wrong error log.

the error happened again 1 week ahead of schedule which is worrying, and this time i was also given a BIOS CPU overheating warning after the system had rebooted itself

after the system turned on i confirmed through HWMonitor that the temps were slightly below 90C (only CCD #0 actually reaching 90.0C though), but temps slowly dropped to 60C afterwards due to the system not doing anything.

im also attaching a kernel pnp 219 error, which is reported as occuring at the same time as the kernel power error

kernelpower.evtx kernelpower old.evtx kernel pnp 219.evtx

[Bjoolz]

8 hours ago, TekkyEntity said:

and this time i was also given a BIOS CPU overheating warning after the system had rebooted itself

If it reboots while ingame or some other CPU load, that's "normal". It doesn't know that it was a restart, it thinks that the CPU hit that temp in the 1-2 seconds it takes to POST. This temp threshold is much lower than an actual problem temperature, like 60-70°C.

 

8 hours ago, TekkyEntity said:

after the system turned on i confirmed through HWMonitor that the temps were slightly below 90C (only CCD #0 actually reaching 90.0C though), but temps slowly dropped to 60C afterwards due to the system not doing anything.

It shouldn't shut down at that temp. So my main suspect would be a faulty CPU. You can of course try changing something with the cooling situation, but I don't think it's the cause.

 

One final thing though is that there have been some issues with certain 5000 series CPUs and voltages. So three things you can try. First the easiest one, make sure that Precision Boost Overdrive is set to Disabled in the BIOS. This is automatic overclocking that a few CPUs don't like that well (It's not related to normal Turbo).

 

Next is actual voltages. They are two different things so we don't have these enabled at the same time. First thing to try is a small voltage offset. Set the core and SoC voltage offsets to +0.050v (PLEASE read the number properly, it's 0.050, not 0.50). If your motherboard doesn't have an offset setting, skip to the next one.

 

Setting a static voltage. Instead of setting an offset, set a static voltage of 1.3v on the cores and SoC. 

 

If you still crash, a faulty CPU would be my main suspect. 

[TekkyEntity]

6 hours ago, Bjoolz said:

If it reboots while ingame or some other CPU load, that's "normal". It doesn't know that it was a restart, it thinks that the CPU hit that temp in the 1-2 seconds it takes to POST. This temp threshold is much lower than an actual problem temperature, like 60-70°C.

 

It shouldn't shut down at that temp. So my main suspect would be a faulty CPU. You can of course try changing something with the cooling situation, but I don't think it's the cause.

 

One final thing though is that there have been some issues with certain 5000 series CPUs and voltages. So three things you can try. First the easiest one, make sure that Precision Boost Overdrive is set to Disabled in the BIOS. This is automatic overclocking that a few CPUs don't like that well (It's not related to normal Turbo).

 

Next is actual voltages. They are two different things so we don't have these enabled at the same time. First thing to try is a small voltage offset. Set the core and SoC voltage offsets to +0.050v (PLEASE read the number properly, it's 0.050, not 0.50). If your motherboard doesn't have an offset setting, skip to the next one.

 

Setting a static voltage. Instead of setting an offset, set a static voltage of 1.3v on the cores and SoC. 

 

If you still crash, a faulty CPU would be my main suspect. 

if i remember correctly it never crashed during gaming, yesterday it crashed when i was watching netflix and a week ago it also crashed while watching netflix. the other times im relatively positive it also crashed when playing videos, or atleast i dont remember it crashing during a game.

i've already had problems with this CPU right after installing it into my pc (probably the first few crashes i showed in the first post) and the solution was also to turn off PBO or undervolt the CPU, so i guess i'll have to undervolt it a bit more..

thanks for the help