Memory_Management BSOD

[AliensOfGold]

My PC is a few years old now and has been working great up to a few months back when I started getting random crashes to a blue screen.

 

I've tried updating drivers, reseating hardware for CPU, GPU, RAM and SSDs but still the crashes keep coming. The last thing I tried was a complete fresh install of Windows 11 and for a week or so it seemed to run fine for the games I tested.

 

The system is as follows:

 

OS - Windows 11 23H2 x64

Ryzen 7 5800X3D not overclocked or undervolted

Gigabyte Aorus GeForce RTX 4080

MSI MPG B550 Gaming Plus

Gigabyte 850 Gold rated PSU (forgot the model)

x3 SPCC SSDs

 

Stability and temps seem good as I have no issues running benchmarks like Prime95 or FurMark and TimeSpy.

 

I've attached two dump files if anyone can analyse them and help me figure out what's wrong.

092224-9546-01.dmp 092324-9812-01.dmp

[ThePCNerd129]

37 minutes ago, AliensOfGold said:

My PC is a few years old now and has been working great up to a few months back when I started getting random crashes to a blue screen.

 

I've tried updating drivers, reseating hardware for CPU, GPU, RAM and SSDs but still the crashes keep coming. The last thing I tried was a complete fresh install of Windows 11 and for a week or so it seemed to run fine for the games I tested.

 

The system is as follows:

 

OS - Windows 11 23H2 x64

Ryzen 7 5800X3D not overclocked or undervolted

Gigabyte Aorus GeForce RTX 4080

MSI MPG B550 Gaming Plus

Gigabyte 850 Gold rated PSU (forgot the model)

x3 SPCC SSDs

 

Stability and temps seem good as I have no issues running benchmarks like Prime95 or FurMark and TimeSpy.

 

I've attached two dump files if anyone can analyse them and help me figure out what's wrong.

092224-9546-01.dmp 2.09 MB · 0 downloads 092324-9812-01.dmp 1.99 MB · 0 downloads

It could be a defective RAM or SD module... Sometimes they can go bad after a year or so... or if your on sata it could be loose

[AliensOfGold]

I should have mentioned RAM has been tested with Memtest86 and passed on two seperate tests with 4 passes each.

[Sawa Takahashi]

Could also be the PSU but before that make sure all cables and connectors are properly seated.

13 hours ago, AliensOfGold said:

The last thing I tried was a complete fresh install of Windows 11 and for a week or so it seemed to run fine for the games I tested.

It ran fine for a week or so. Did the crashes come back since ? If no, then you solved the issue. It was probably Windows related (corrupted files or something).

If the crashes did return, I'd check more on the hardware side. 

 

Good luck !

[AliensOfGold]

8 hours ago, Sawa Takahashi said:

Could also be the PSU but before that make sure all cables and connectors are properly seated.

It ran fine for a week or so. Did the crashes come back since ? If no, then you solved the issue. It was probably Windows related (corrupted files or something).

If the crashes did return, I'd check more on the hardware side. 

 

Good luck !

PSU was replaced with the Gigabyte 850W and still crashed. After the clean install of Windows it did seem to run fine for a week or so then started crashing randomly again and is still.

 

Sorry I should have stated these things in the original post, but I've been working on this for so long and tried many things I can't remember everything I've done until someone reminds me.

[Bjoolz]

Both dump files show a memory issue. Memory doesn't have to mean RAM, but it's usually the main suspect. Windows puts low priority data from RAM into the page file and loads it back in when needed so storage can look like memory (And memory can look like storage). The memory controller is in the CPU and if this fails it will just look like memory.

 

When it's storage about half of the dumps will usually blame storage or storage drivers, which I don't see here so it's likely not storage, but two dump files isn't a large enough sample size to know more certainly.

 

If anything is overclocked or undervolted, remove it. Also update the BIOS. You are on a fairly old version which is also a beta version. Update to version 7C56v1I. The part of the dump file that includes hardware information didn't show anything about the RAM. If the RAM speed is above 3200MT/s, lower it to this speed or lower. Putting it higher overclocks the memory controller in the CPU. 

 

To test the RAM, use the machine normally with one stick at a time. If just one of the sticks cause crashes, faulty stick. If it crashes with either stick it's probably the CPU. Memory testers miss faulty RAM fairly often with DDR4 and newer so I much prefer this method. 

[Sawa Takahashi]

1 hour ago, AliensOfGold said:

Sorry I should have stated these things in the original post, but I've been working on this for so long and tried many things I can't remember everything I've done until someone reminds me.

No worries. It happens to everyone.

1 hour ago, AliensOfGold said:

PSU was replaced with the Gigabyte 850W and still crashed.

We can assume it's good then. Low chance that you got two faulty PSUs. Low chance doesn't mean zero chance though.

1 hour ago, AliensOfGold said:

After the clean install of Windows it did seem to run fine for a week or so then started crashing randomly again and is still.

Something feels strange there. Unless the culprit is a faulty Windows update, your computer shouldn't degrade over time (not that fast).

23 hours ago, AliensOfGold said:

x3 SPCC SSDs

What do you mean by x3 ? This board has only 2 m.2 slots so this can'T be 3 of m.2 SSDs.

About Silicon Power, I received a few bad batches when purchased from Amazon. Anyway, if you got more than 1 storage device, try keeping only the boot drive until the issue is resolved. Windows has a tendency to mingle with other drives even if they are clearly identified as secondary storage.

[AliensOfGold]

4 hours ago, Bjoolz said:

Also update the BIOS. You are on a fairly old version which is also a beta version. Update to version 7C56v1I.

That's weird because the BIOS I downloaded and updated to was for 7C56v1I (see attached image).

 

I will try the PC running single sticks and see how it goes.

[Bjoolz]

2 hours ago, AliensOfGold said:

That's weird because the BIOS I downloaded and updated to was for 7C56v1I (see attached image).

 

I will try the PC running single sticks and see how it goes.

Well, the most recent dump file is from the 23rd of September. It shows version 1B2 (The 2 is the beta version, full versions don't end in numbers). If you have updated since then, you are good. 

 

If you have more/newer dump files, I'm more than happy to take a look. If you have had crashes since then and you aren't getting dump files, that could be a sign of storage. If you have seen any WHEA_Uncorrectable_Error or Kernel_Data_Inpage_Error BSODs, those would be strong indicators of storage (In this context, and they are fairly common when not getting dump files due to faulty storage). 

[AliensOfGold]

I have a few new memory dump files from some recent crashing.

 

System was running x2 RAM sticks. One was removed and I tested the system without it crashing. The second stick was installed and crashed on boot which is where the memory dumps have come from.

 

 

100824-6578-01.dmp 100824-6703-01.dmp 100824-7359-01.dmp