GPU Troubleshoot help needed!

[kugl3rur.NSH]

Hello guys, i need help for my friend, see the problem is he bought a used Inno3D RTX 3060Ti GPU and he's experiencing issues, for exmp: Starts R6 Siege, and after 5 mins of gameplay hes monitor starts to turn off and back on again sometimes faster sometimes slower, like he loses input or how to say, and his sound card wich he usess for his studio mic/etc goes off too so he cannot speak or hear things, i think he has a Gen2 or Gen3 Pcie slot but i have an rtx 4060 with an gen3 slot and i have no issues maybe he has issues cause of the gen2/gen3? please help (im not sure if he has gen 2 or 3 pcie i dont remember i have to ask him again if hes online)

[foxbill86]

Did he installed the latest drivers? Check temps? 

And also, to check if its on GEN 2 or GEN 3, Just download GPUZ and hover on the BUS Interface 

 

 

PCIe 16. 4.0 means that the Graphics Card Supports Gen 4 PCIe Lane and the X 16 4.0 means that the CARD is running at GEN 4 Speeds 

If it says "PCIe 16. 4.0 X 16 2.0" or "PCIe 16. 4.0 X 16 3.0" then it is on GEN 2 or GEN 3

[kugl3rur.NSH]

it is confirmed he has a GEN 2 slot maybe that's the problem?