Corsair Icue Link problems

[Dienendries]

I’m lost.

 

for the past few days I’ve troubleshooting none stop. Corsair makes a ticket and doesn’t reply afterwards.

 

long story short: I’ve invested in the new iCue Link ecosystem. I changed all my fans plug everywhere, rewire everything. And it’s beautiful. For about an hour or so.

 

the first time it malfunctioned I power cycled my pc and it worked again. Fans were spinning and rgb was working. Next day I power on my pc and nothing. Fans are not spinning and no rgb expect for the strimers I installed on my gpu and mobo and my ram. I power cycle yet again and my corsair fans are spinning at a fixed slow speed. Whatever I do I’m not able to control my speed and my rgb doesn’t work. I reinstalled iCue software multiple times. Checked everything in my bios. Checked the wiring. 
 

I contacted Corsair but they honestly have no idea. They just create a “ticket”

 

looking at the logs in signalRGB I can see the Corsair link controller keeps initializing. But that’s where it stops. I do think my controller is either bricked. Or just downright broken.

 

does anyone have older firmware for the controller since force reinstalling the newest one does not help. 
 

am I the only one suffering from these issues?

 

end of story. I invested over 400 euros in new fans to keep my pc silent and cool. But now I can’t even play games cause my pc can’t breathe since the fans barely spin. 
 

 

great product Corsair. And an even better customer service!