4090 GPU Drivers Keep Crashing

[SirKillian]

Hi, I got this system in January 2022, and all was good. In August I updated my GPU drivers through GeForce experience. Ever since my GPU keeps crashing. I've tried every single driver that has since come out. Nothing Is working.

I've gotten 100s of game crashes and dozens of BSOD's (every single error leads to GPU drivers) and since the last driver update my entire PC has started rebooting randomly. I've tried uninstalling drivers using DDU and reinstalling the latest drivers but the issue has been persistent for 4 months now. 

Any help is appreciated.

Spec list:

Motherboard: ROG STRIX X670E-E GAMING WIFI

Memory: G.SKILL D532GB 6600-34 Trident Z5 RGB
CPU: Ryzen 9 7950x
CPU Cooler: Noctua NH-D15S
GPU: MSI GeForce RTX 4090 GAMING X TRIO 24G
PSU: Corsair HX1200
Drives: 1TB Samsung 980 PRO + 2TB Samsung 980 Pro

OS: Windows 11 - Version 10.0.22631 Build 22631
GPU Driver: According to GeForce Experience, Version 546.29 - Release date December 4, 2023
 

[GuiltySpark_]

Are you on the latest BIOS and chipset driver? 

 

With that memory, do you have XMP enabled? Certainly not a kit I would have paired with that system unless you were going to manually tune it down to 6000Mhz

[emosun]

have you checked for bios updates or reinstalled windows

[SirKillian]

16 minutes ago, GuiltySpark_ said:

Are you on the latest BIOS and chipset driver? 

 

With that memory, do you have XMP enabled? Certainly not a kit I would have paired with that system unless you were going to manually tune it down to 6000Mhz

Thanks for the quick response.

 

How do I know if I'm on the latest bios version. When I open bios it says I'm on version 0805. However it doesn't tell me if that's latest or not. Nor is there an update button or something.

 

I'm also unfamiliar with XMP. It's is possible that the people that build this system have pre-configured it but I'm not sure how to check this.

[Bjoolz]

5 hours ago, SirKillian said:

How do I know if I'm on the latest bios version. When I open bios it says I'm on version 0805. However it doesn't tell me if that's latest or not. Nor is there an update button or something.

You use the motherboard support page. The latest BIOS is version 1709.

 

5 hours ago, SirKillian said:

I'm also unfamiliar with XMP. It's is possible that the people that build this system have pre-configured it but I'm not sure how to check this.

You can check in the BIOS, usually on the front page. On AMD builds it's usually not called XMP, but EXPO or DOCP.

 

I also really like having the dump files to look at in case there are other programs interfering. Go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post. Please follow the instructions to the letter as Windows doesn't like you messing with files in this location.

[SirKillian]

18 hours ago, Bjoolz said:

You use the motherboard support page. The latest BIOS is version 1709.

 

You can check in the BIOS, usually on the front page. On AMD builds it's usually not called XMP, but EXPO or DOCP.

 

I also really like having the dump files to look at in case there are other programs interfering. Go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post. Please follow the instructions to the letter as Windows doesn't like you messing with files in this location.

I have updated my bios version to 1709 and C:\Windows\Minidump is empty.
 

DOCP is set to disabled. Should this be the case or do I change something here?

[Bjoolz]

25 minutes ago, SirKillian said:

I have updated my bios version to 1709 and C:\Windows\Minidump is empty.
 

DOCP is set to disabled. Should this be the case or do I change something here?

While troubleshooting, disabled. 

[SephiRock]

9 hours ago, SirKillian said:

DOCP is set to disabled. Should this be the case or do I change something here?

DOCP being enabled or disabled means that the overclocking profile made by your RAM vendor is being applied, or not.
Basically, buying a RAM kit and leaving this disabled is just throwing your money out the window. You're paying extra money for the extra MHz / tighter timings. But if you don't enable it, your RAM will run at its base speed.
However, it's best to leave it disabled when you're troubleshooting.

 

Has your problem been solved after your bios update ?

[SirKillian]

25 minutes ago, SephiRock said:

DOCP being enabled or disabled means that the overclocking profile made by your RAM vendor is being applied, or not.
Basically, buying a RAM kit and leaving this disabled is just throwing your money out the window. You're paying extra money for the extra MHz / tighter timings. But if you don't enable it, your RAM will run at its base speed.
However, it's best to leave it disabled when you're troubleshooting.

 

Has your problem been solved after your bios update ?

I haven't had any issues since the bios update yet. However, How would I go about setting up the DOCP correctly?

[SephiRock]

9 hours ago, SirKillian said:

How would I go about setting up the DOCP correctly

DOCP, XMP, EXPO, all of those are designed to overclock your RAM.

If you go into your bios and enable DOCP, it will load the custom overclocking profile made by your RAM vendor for this kit. It's basically just an on/off switch.
However, those can sometimes bring instabilities depending on your system / the RAM kit.

 

On 12/7/2023 at 6:20 PM, GuiltySpark_ said:

Certainly not a kit I would have paired with that system unless you were going to manually tune it down to 6000Mhz

Apparently, above 6000 MHz is a bit too fast for Ryzen 7000. That's also what i've heard. But heh, it might work for you. I would just try to enable it and see how it goes. If you experience crashes / any sort of instabilities again, it might very well be because of it so you would just switch DOCP off again and maybe look for another RAM kit / learn about RAM overclocking to tune it down yourself.

 

You can check if the activation worked in the task manager. Right now, your RAM tab should show a frequency way below 6600 MHz. After you enable DOCP, it should display the expected frequency.