Having microstutter on 4k

[Harios]

Hi everyone,

 

I am having trouble and I'm getting desperate. My pc specs are in the attachement, also posted below.

 

ASUS HERO Z790 Maxmimus

I9 13900k (13th gen)

Gigabyte RTX 4080 (Swapped to ASUS ROG RTX 4090)

4x Corsair Vengeance 16GB 5600mhz 40-40-40-80 timing (XMP enabled)

1500 Watt PSU Corsair

Monitor Asus ROG XG32UQ

Bios updated to latest

 

Problem does not occur on 2k resolution. Monitor is HDR but disabling it does not fix the problem. Hardware acceleration does not change anything. Problem is mostly in games with a lot of physics (for example: Rocket League, Warframe, Dayz). There was a problem with diablo 4, I got an nvlddmkm error resulting in shutting down the game and freezing the screen. This seems to be a common problem amongst RTX gamers, not sure if this is related. We tried changing framerates and enabling/disabling V-sync and G-sync, no effect. We tried disabling the ASUS multicore enhancement and Intel Turbo boost technology in the bios but no cigar. 

 

Any tips are welcome and are much appreciated! 

 

EDIT: Found out the RTX4080 was underpowered (2x PCI/e cables instead of 3 with the splitter that comes with the card). Could this have been the problem? Now I changed it to the 3 splitter with 3 PCI/e cables going towards the PSU.

 

SOLUTION: I bought a new card (4090) and put it into the PC. My friend who I normally play with (on discord) was with me when I tested for stuttering. No stutters at all.. so he went back to his home and we started gaming. Guess what, it started stuttering again. We found out it was bloody discord that was causing this problem. We first put the priority to below normal, this stopped the stuttering. We tried locating the problem and disabled all hardware acceleration. No succes. Then my friend saw a video about changing DPI settings. The 4K resolution seems to be a problem with discord. 

 

Fix:

- Hit your windows key and type 'discord'

- Right click on discord icon and select 'go to file location'

- Right click the Discord shortcut and select properties

- Go to the tab 'compatibility' and select 'Change high DPI settings'

- Here you enable 'Use this setting to fix scaling problems for this program instead of the one in Settings'

- Go to the drop down menu below 'Use the DPI that's set for my main display when' then select 'I open this program'

 

You guys might be able to explain to me what is causing this problem. I think it has something to do with discord not being able to cope with my 2 monitors and their 2k and 4k resolution. (I open my discord on my 4k and swap it to my 2k). But tbh at this point (took me 2 weeks of frustration) I couldn't care less, I'm so happy we tackled this problem. I really hope this solution will help out others with the same problem.

 

 

 

 

PC.nfo

[DoctorNick]

9 minutes ago, Harios said:

Hi everyone,

 

I am having trouble and I'm getting desperate. My pc specs are in the attachement, also posted below.

 

ASUS HERO Z790 Maxmimus

I9 13900k (13th gen)

Gigabyte RTX 4080

4x Corsair Vengeance 16GB 5600mhz 40-40-40-80 timing (XMP enabled)

1500 Watt PSU Corsair

Monitor Asus ROG XG32UQ

Bios updated to latest

 

Noticing with CPU-Z on the moment I have microstutter 1 of the ram sticks spikes to 5900mhz. Not sure if this is the problem and what I can do about it. Problem does not occur on 2k resolution. Monitor is HDR but disabling it does not fix the problem. Hardware acceleration does not change anything. Problem is mostly in games with a lot of physics (for example: Rocket League, Warframe, Dayz). There was a problem with diablo 4, I got an nvlddmkm error resulting in shutting down the game and freezing the screen. This seems to be a common problem amongst RTX gamers, not sure if this is related. We tried changing framerates and enabling/disabling V-sync and G-sync, no effect. We tried disabling the ASUS multicore enhancement and Intel Turbo boost technology in the bios but no cigar. 

 

Any tips are welcome and are much appreciated! 

 

 

 

PC.nfo 2.27 MB · 0 downloads

Download Hwinfo64 and run only sensors (you can choose this when opening the program).

Play your games.

Check if the ram spike is true. It shouldn't spike. Check CPU temps and if the CPU throttles.

[Harios]

57 minutes ago, DoctorNick said:

Download Hwinfo64 and run only sensors (you can choose this when opening the program).

Play your games.

Check if the ram spike is true. It shouldn't spike. Check CPU temps and if the CPU throttles.

Thanks for your response!

 

I downloaded Hwinfo64 and a friend of mine checked all the values while I was playing some games. He set an alarm for any suspicious behavior and monitored for a good 20 minutes. We even let a benchmark run in the background to push it a little more, the benchmark did not affect the amount of micro stutter. We have no thermal throttle, but it was hard to find a RAM throttle with Hwinfo64. CPU-Z shows this better, we will test this again now.

[Harios]

We tried monitoring with CPU-Z but it does not show individual ram stick values (we thought we had this option yesterday, weird). Is there any program that does show the clock speed of individual ram sticks?

[Bjoolz]

40 minutes ago, Harios said:

We tried monitoring with CPU-Z but it does not show individual ram stick values (we thought we had this option yesterday, weird). Is there any program that does show the clock speed of individual ram sticks?

They have to be in sync or the machine would crash instantly. The timings of RAM is crucial for the stability of the PC so one stick changing speed would crash the PC. 

[Harios]

36 minutes ago, Bjoolz said:

They have to be in sync or the machine would crash instantly. The timings of RAM is crucial for the stability of the PC so one stick changing speed would crash the PC. 

Alright so that eliminates the possibility of a faulty ram stick?

 

Really weird how some games like Warframe, Dayz and Rocket League have lots of stutter but games like Diablo 4 or Cycle Frontier have hardly any stutter at all.

[Bjoolz]

34 minutes ago, Harios said:

Alright so that eliminates the possibility of a faulty ram stick?

No, but microstutters would be a highly unusual symptom of a faulty RAM stick. 

[Harios]

33 minutes ago, Bjoolz said:

No, but microstutters would be a highly unusual symptom of a faulty RAM stick. 

Oke, so you would advice to look somewhere else? But we are running out of options here. I want to try and test if there is the same stutter when I plug in another 4k monitor. Could it be a compatibility issue with my monitor? Not that I have another 4k monitor stashed somewhere..

 

Really looking for insights here, hitting a brick wall.

 

Considering to return the RTX 4080 and get another video card, would that be an option?

[Bjoolz]

5 hours ago, Harios said:

Could it be a compatibility issue with my monitor?

Only if the monitor is dropping frames. Dropped frames can be hard for most people to distinguish from a stutter. 

 

5 hours ago, Harios said:

Not that I have another 4k monitor stashed somewhere..

You can simulate the same load by connecting a 1080p monitor and downsampling from 4k. In Nvidia Control Panel → 3D-settings → Manage 3D-settings you should see "DSR - Factors" in the list.  Tick the option for 4.00x and you can run 4K on the 1080p monitor which it will then downsample so the monitor can display it (You can also lower the DSR - Smoothness as it looks like the screen is covered in vaseline, but this is just for testing so it doesn't really matter). 

Now you just change the resolution of the monitor to 4K. 

[Harios]

Gonna test that out, thanks! 

[Harios]

Ok, got an update to the problem. Bought a new video card but noticed that the company who put it together only used 2x PCI/e cables instead of the 3-splitter with 3 cables (that comes with the RTX 4080). So the card has been underpowered the whole time, I now connected the splitter with 3 cables. Was hoping this would fix the problem but now it still stutters. 

 

Could the card be permanently damaged by being underpowered?

[Harios]

SOLUTION: I bought a new card (4090) and put it into the PC. My friend who I normally play with (on discord) was with me when I tested for stuttering. No stutters at all.. so he went back to his home and we started gaming. Guess what, it started stuttering again. We found out it was bloody discord that was causing this problem. We first put the priority to below normal, this stopped the stuttering. We tried locating the problem and disabled all hardware acceleration. No succes. Then my friend saw a video about changing DPI settings. The 4K resolution seems to be a problem with discord. 

 

Fix:

- Hit your windows key and type 'discord'

- Right click on discord icon and select 'go to file location'

- Right click the Discord shortcut and select properties

- Go to the tab 'compatibility' and select 'Change high DPI settings'

- Here you enable 'Use this setting to fix scaling problems for this program instead of the one in Settings'

- Go to the drop down menu below 'Use the DPI that's set for my main display when' then select 'I open this program'

 

You guys might be able to explain to me what is causing this problem. I think it has something to do with discord not being able to cope with my 2 monitors and their 2k and 4k resolution. (I open my discord on my 4k and swap it to my 2k). But tbh at this point (took me 2 weeks of frustration) I couldn't care less, I'm so happy we tackled this problem. I really hope this solution will help out others with the same problem.