forced restarts Pc restarting randomly.

[max9696]

My computer forcefully restarts on a daily basis, im not sure what is the problem, in reliability monitor it says: windows was not properly shut down, sometimes it says that an app made it crash for an example i got yesterday: Windows Explorer stopped working

in crash/error logs event viewer i got: "The system has rebooted without cleanly shutting down first. this error could be caused if the system stopped responding,crashed or lost power unexpectedly"

I dont know what is the problem but i hope somebody can help?
my pc is older than a year and probably coming up to 2 years
What i have noticed: My power cable connected to the power supply is sort of loose it moves more than its supposed to before it would sit tight and move only when force is applied to move to pull it out of the power supply (of course i was taking it out gently to not rip out anything or break anything)

[Dukesilver27-]

Disassemble everything, re-plug every cable, clean what you could, make sure everything is properly plugged or installed.

See if it still does it.

[60Five]

does it show the restarting screen or does it loose power and boot after?

[max9696]

2 minutes ago, QuantumFire8 said:

does it show the restarting screen or does it loose power and boot after?

No it does not show the restarting screen the screen goes blank and a couple seconds after it shows the motherboard logo then windows boot

[Amp9k]

There will be a log in the event viewer that will give us critical details on why the restart happened.

 

Here's how you find the logs, please share them with us: https://www.windowscentral.com/how-find-reason-pc-shutdown-no-reason-windows-10

[max9696]

10 minutes ago, Dukesilver27- said:

Disassemble everything, re-plug every cable, clean what you could, make sure everything is properly plugged or installed.

See if it still does it.

I am not able to do that at the moment however i am thinking of taking my pc to a professional to not do something unnecessary

[max9696]

Just now, Amp9k said:

There will be a log in the event viewer that will give us critical details on why the restart happened.

 

Here's how you find the logs, please share them with us: https://www.windowscentral.com/how-find-reason-pc-shutdown-no-reason-windows-10

Its over 20mb i cannot upload it

[max9696]

Just now, max9696 said:

Its over 20mb i cannot upload it

i can upload it on onedrive though

[Amp9k]

1 minute ago, max9696 said:

Its over 20mb i cannot upload it

Just share the event ID, i can look it up that way

[max9696]

2 minutes ago, Amp9k said:

There will be a log in the event viewer that will give us critical details on why the restart happened.

 

Here's how you find the logs, please share them with us: https://www.windowscentral.com/how-find-reason-pc-shutdown-no-reason-windows-10

ill upload it on onedrive in a second

[60Five]

it does sound alot like a power loss error 

you might have to get your psu or other parts tested if the issue does not resolve 

 

the log file should also tell you what happend as well

if not you will probably have a store diagnose it.

[Amp9k]

Just now, QuantumFire8 said:

it does sound alot like a power loss error 

you might have to get your psu or other parts tested if the issue does not resolve 

There's so many reasons for a PC to restart randomly. Way easier to just look in the event viewer and find out for sure.

[max9696]

1 minute ago, QuantumFire8 said:

it does sound alot like a power loss error 

you might have to get your psu or other parts tested if the issue does not resolve 

i am thinking of going to a professional sometime to get it checked out

[max9696]

Just now, Amp9k said:

There's so many reasons for a PC to restart randomly. Way easier to just look in the event viewer and find out for sure.

System logs 2  < here is the link

[60Five]

2 minutes ago, Amp9k said:

There's so many reasons for a PC to restart randomly. Way easier to just look in the event viewer and find out for sure.

good point i should not have been so final about it

 

[Amp9k]

1 minute ago, max9696 said:

System logs 2  < here is the link

Can you please just post the event ID here? I can look up the rest without downloading random files

[max9696]

Just now, Amp9k said:

Can you please just post the event ID here? I can look up the rest without downloading random files

event 41

[Amp9k]

2 minutes ago, max9696 said:

event 41

Okay so here we go:

 

1) make sure windows is updated

2) disable windows fast boot

3) reseat GPU and RAM

4) test for faulty PSU

 

Do the first 3 steps, and if they don't work. Maybe get a PSU tester to test for faulty PSU, or just, change it.

 

This methodology usually fixes event 41

Hope it helps!

[max9696]

Just now, Amp9k said:

Okay so here we go:

 

1) make sure windows is updated

2) disable windows fast boot

3) reseat GPU and RAM

4) test for faulty PSU

 

Do the first 3 steps, and if they don't work. Maybe get a PSU tester to test for faulty PSU, or just, change it.

 

This methodology usually fixes event 41

Hope it helps!

Its not gpu or ram
and im pretty sure my windows is not on fast boot and if it is, it has been like that for nearly 2 years so i highly doubt thats what it is aswell and my windows is updated
honestly its all looking into either my psu acting up or its my power cable that is loose and moving when plugged in more than its supposed to

[60Five]

yeah check all the updates incuding bios

[max9696]

Just now, QuantumFire8 said:

yeah check all the updates incuding bios

My bios was never a problem either, i just left it on its original stable version that it came with

[60Five]

1 minute ago, max9696 said:

Its not gpu or ram
and im pretty sure my windows is not on fast boot and if it is, it has been like that for nearly 2 years so i highly doubt thats what it is aswell and my windows is updated
honestly its all looking into either my psu acting up or its my power cable that is loose and moving when plugged in more than its supposed to

psu check might be nessicary at this point if you are sure

[max9696]

3 minutes ago, QuantumFire8 said:

psu check might be nessicary at this point if you are sure

yeah ill take my pc to a professional to check it, if they know how to fix it then they will if its actually the psu then im not surprised im not even sure what brand my psu is and its not the best quality either or its just the loose cable lol

Edited July 26, 2023 by max9696

[Amp9k]

4 minutes ago, max9696 said:

Its not gpu or ram
and im pretty sure my windows is not on fast boot and if it is, it has been like that for nearly 2 years so i highly doubt thats what it is aswell and my windows is updated
honestly its all looking into either my psu acting up or its my power cable that is loose and moving when plugged in more than its supposed to

If you wanna skip straight to the PSU, that's your call. I would highly sugges that you just reseat the RAM and GPU, they could have wiggled loose over time. Takes 2 seconds anyways.

[max9696]

Just now, Amp9k said:

If you wanna skip straight to the PSU, that's your call. I would highly sugges that you just reseat the RAM and GPU, they could have wiggled loose over time. Takes 2 seconds anyways.

I already seated the gpu and ram like a couple months ago i put new ram, the problem started like a month ago thats why im not suspecting anything, and i didnt reseat my ram and gpu before putting new ram for over a year so im putting off that