bluescreen Unknown crash (blue screen)

[HT_GT]

Hi there, my girlfriend just had an odd blue screen and since I'm on a business trip I can't really do much to check what's wrong so I have no clue what to do and if anyone could help to know what's actually going on because she mentioned something about being on a suspicious site and that a tab opened and that the pc blue screened I told her to do a few things and to send me some pictures. Thanks to everyone up front that's going to help, I'm a busy guy so I won't have the time to thank every single person that might help! Also I'm sorry if I choose the wrong selection to post this topic.

[FI Fheonix]

7 minutes ago, HT_GT said:

Hi there, my girlfriend just had an odd blue screen and since I'm on a business trip I can't really do much to check what's wrong so I have no clue what to do and if anyone could help to know what's actually going on because she mentioned something about being on a suspicious site and that a tab opened and that the pc blue screened I told her to do a few things and to send me some pictures. Thanks to everyone up front that's going to help, I'm a busy guy so I won't have the time to thank every single person that might help! Also I'm sorry if I choose the wrong selection to post this topic.

Here are some steps you can try

 

• Restart the computer and see if the error occurs again.
• Check if there are any hardware issues by running a hardware diagnostic test.
• Update drivers for all hardware components.
• Uninstall any recently installed software or drivers.
• Run a virus scan to check for malware.

If none of these steps work, you can try running the Blue Screen Troubleshooter in Windows 10 by following these steps:

1. Open Start.
2. Click Settings.
3. Click Update & Security.
4. Click the Troubleshoot tab.
5. Click Blue Screen.
6. Click Run the troubleshooter.
7. review the resulting solutions and follow any on-screen instructions.

[Clearviper]

29 minutes ago, HT_GT said:

Hi there, my girlfriend just had an odd blue screen and since I'm on a business trip I can't really do much to check what's wrong so I have no clue what to do and if anyone could help to know what's actually going on because she mentioned something about being on a suspicious site and that a tab opened and that the pc blue screened I told her to do a few things and to send me some pictures. Thanks to everyone up front that's going to help, I'm a busy guy so I won't have the time to thank every single person that might help! Also I'm sorry if I choose the wrong selection to post this topic.

open command prompt as admin and type sfc /scannow it will fix anything really broken inside windows. it works wonders when it can. give it shot

[Clearviper]

30 minutes ago, HT_GT said:

Hi there, my girlfriend just had an odd blue screen and since I'm on a business trip I can't really do much to check what's wrong so I have no clue what to do and if anyone could help to know what's actually going on because she mentioned something about being on a suspicious site and that a tab opened and that the pc blue screened I told her to do a few things and to send me some pictures. Thanks to everyone up front that's going to help, I'm a busy guy so I won't have the time to thank every single person that might help! Also I'm sorry if I choose the wrong selection to post this topic.

if that doesn't work download an windows iso run it keep everything and it will replace broken files with good new ones and it keeps everything if you select it. i use it all the time on my gaming pc when i screw something up if you can keep the pc up long enough before it crashes again