printing problem

[greenhill85]

hi guys 

hoping to get some help with a problem im having at work the problem is we print a lot of labels of various sizes but i have noticed that some of the labels do not print in the correct position on 1 of the computers, we have the same printers on multiple computers and the labels are stored on our server and locked so they can not be adjusted and work perfect on all computers apart from 1 which is printing with a major run out making half the labels unusable.

 

has anyone experienced this before and found a solution 

 

thank you 

sean

[kb5zue]

Printers can be a royal pain in the backside, but the first thing I would check are the printer drivers.  Considering that all the computers in your situation all print to the same printer, make sure that all the computers in the network all have the same printer drivers.  All computers on the same network printing to the same printer must have the same printer drivers as a minimum and probably all should run the same printer software.

[Guest]

What you may want to try is remove the margins preset by the application on the computer causing the problems to 0, print a page of the labels on a plain sheet of paper and measure the offset and using that figure reset the margins.

 

What most users don't know is that there are 2 different margins used by the printer's software.

The first one is referred to as the Hardware Margin - that's the one that the printer is mechanically unable to print on.

The second margin, which everyone is familiar is the Software Margin which is added to the hardware margin which is what you see on a printed page.

 

To see the difference, print a page with a line of characters across the top of the page, down the left side of the page and finally across the bottom of the page.

Then set all of the margins to 0 and print it again, filling in the extra lines and rows because of course you were smart enough to keep the first draft up, so you didn't have to do all that typing and only needed to fill in the extra space. You'll see a big difference with the added lines and rows.

 

If the error in spacing is what's causing the problem and it's consistent, meaning that it happens every time in that column or row, you need to get a little creative. 

If its the columns that are off, make a new template, either by adding or deleting spaces before the first row that is offset and the  rest of the rows will be moved too.

 

If it's the rows, the same can be applied by either reducing or increasing the line spacing.

 

This is where those misprinted label come in handy to test on.