Memory Diagnostic Tool reporting Memory Hardware Issue

[mjaafar]

Hi

 

Hope someone can help

 

I recieved a BSOD error

According to the dump files, possible cause

 

ntoskrnl.exe (nt+0x3F8FA0) 

win32kfull.sys (win32kfull+0x58752) 

 

In response I ran SFC /Scannow and The Memory Diagnostic Tool

 

Results of which was

SFC /Scannow - Found and repaired corrupted files

The Memory Diagnostic Tool - Reported fault with memory and to contact manufacturer (Corsair)

 

I've attached the resules of the tests

I'm hoping someone can shed more light on the results

 

My PC Spec

VENGEANCE® LPX 64GB (4 x 32GB) DDR4 (CMK64GX4M2D3600C18)

Ryzen 5 5900x
Corsair Hydro Series H115i Extreme Performance Liquid CPU Cooler
Gigabyte Aorus RTX 2080TI 11G
ROG Crosshair VIII Dark Hero
Corsair HX Series™ HX1200i — 1200 Watt 80 PLUS® Platinum Certified Fully Modular PSU

 

 

 

 

Dump Files report.txt Memory Diagnotic Results - 1.txt Memory Diagnotic Results - 2.txt

[Pixelfie]

Try updating the BIOS.

 

Ryzen doesn't always like 4 sticks of RAM, and it doesn't always like Corsair RAM either. Try running 2 sticks.

[PDifolco]

I had a similar issue with Corsair vengeance LPX 3600C18 2x16GB on my 5900x, it worked for 3 months then got a bsod and one stick just didn't work anymore, wasn't even seen by BIOS...

RMAed it (or rather Amazon allowed me to get a replacement for free...) and weirdly in the new pack one also refused to work!

So I took both working sticks, sent back the rest, no issues since, even after tightening CAS to 16 instead of 18

 

[mjaafar]

Thank you for your responce, I suppose I should first try and reduce the CAS Latency from 18 to 16

 

Then if necessesary remove 2 sticks and see how that works, I've also updated my bios to the latest

[mjaafar]

44 minutes ago, PDifolco said:

I had a similar issue with Corsair vengeance LPX 3600C18 2x16GB on my 5900x, it worked for 3 months then got a bsod and one stick just didn't work anymore, wasn't even seen by BIOS...

RMAed it (or rather Amazon allowed me to get a replacement for free...) and weirdly in the new pack one also refused to work!

So I took both working sticks, sent back the rest, no issues since, even after tightening CAS to 16 instead of 18

 

I've reduced the CAS Latency from 18 to 16 and the system seems to behaving a lot more smother, hopefully this fixes the issue, but I'll run a ram test to make sure.

[mjaafar]

3 hours ago, PDifolco said:

I had a similar issue with Corsair vengeance LPX 3600C18 2x16GB on my 5900x, it worked for 3 months then got a bsod and one stick just didn't work anymore, wasn't even seen by BIOS...

RMAed it (or rather Amazon allowed me to get a replacement for free...) and weirdly in the new pack one also refused to work!

So I took both working sticks, sent back the rest, no issues since, even after tightening CAS to 16 instead of 18

 

Changing the CAS Latency to 16 seems to have, at least from the looks of it, done the trick

 

ReRan the Memory Test Tool and it came back no issues. and the system from the feel of it, has improved in its responsiveness