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Question about Corsair keycap replacement.

MRDotted

Around a year ago I ordered two replacement keycaps from Corsair. I now have another keycap that needs replacing, and I was wondering if this time I would need to pay for the replacement, or if replacements are going to always be free, regardless of how many times I request new keycaps.

Also, what type of keycap damage will Corsair replace? The two I ordered were broken due to wear and tear, but the one I need replaced now was very obviously broken on purpose.

My current build:

CPU: AMD Ryzen 7 5800X

Mobo: Gigabyte B450 Aorus Elite V2

GPU: XFX Radeon RX 6800 SWFT 319

RAM: Corsair Vengeance RGB PRO (4x8 3200MHz)

Storage: Patriot P300 128GB, XPG SPECTRIX S40G 1TB, WD HDD 1TB

Cooler: Corsair iCUE H150i RGB ELITE

PSU: Corsair RMx 750W 80 Plus Gold

Case: Corsair 4000D

 

Monitor: AOC Q27G2S

Keyboard: Corsair K95 RGB PLATINUM

Mouse: Roccat Burst Pro

Headphones: Roccat ELO 7.1 USB

Microphone: Roccat Torch

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Don't be like that. Buy a set of keycaps and replace any you need.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
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  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
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